Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • dc197
    • By dc197 27th Jan 16, 4:07 PM
    • 788Posts
    • 620Thanks
    Green BT/telecoms box on house property
    • #1
    • 27th Jan 16, 4:07 PM
    Green BT/telecoms box on house property 27th Jan 16 at 4:07 PM
    Does anyone have any experience with a property (either one you currently own or have thought about buying) which has a green BT or telecoms cabinet/box on it?
    Does access by BT/etc ever give you any problems? Do BT ask or warn in advance, or do you just wake up one morning to find a man kneeling in your front garden?
    Any other thoughts or comments please?

    We're looking at a house that has a cabinet about 1m into the property in the front garden. I can't foresee it being a problem unless BT are there every other day or cause disruption.
    But I'd love to hear your views please.

    Thanks in advance

    UPDATE - the following is now the actual box, not just a stock photo.
    Last edited by dc197; 28-01-2016 at 12:16 PM. Reason: Typo
Page 2
    • AdrianC
    • By AdrianC 28th Jan 16, 12:35 PM
    • 17,377 Posts
    • 15,714 Thanks
    So they'll hop over the wall, but be hidden from the house by the hedge.

    I wouldn't sweat it. But I might think about reconfiguring that wall at some stage.
    • DaftyDuck
    • By DaftyDuck 28th Jan 16, 1:23 PM
    • 4,157 Posts
    • 8,660 Thanks
    Just be aware you won't be able to have a drive at this end of your property (unless you spend having the box moved). But, no, losing that much of your private property to ensure you have first-rate BB would be a bonus.
    • chris_m
    • By chris_m 28th Jan 16, 1:53 PM
    • 6,337 Posts
    • 23,222 Thanks
    That's just a stock photo.
    Here's the actual one:
    Originally posted by dc197
    Looks like an ordinary street cabinet to me, not fibre BB.
    • moneyistooshorttomention
    • By moneyistooshorttomention 28th Jan 16, 2:26 PM
    • 15,612 Posts
    • 43,337 Thanks
    You can expect them there every time someone nearby orders an upgrade or downgrade of service or logs a fault. I pass one on a daily basis and there's an engineer's backside sticking out of at least every couple of weeks.
    And that's just at 9am.
    Originally posted by BornAtTheRightTime
    I'm now in an area where all spare "capacity" has been used up and people are having to fight/queue up etc just to get connected-up.

    With that - they are "cobbling together" and "cobbling together" again and until I found a way to get round this I was part of a merry-go-round of:
    - they sorted me out
    - so the fault knocked on to someone else and they complained
    - so they sorted them out and the fault knocked on to someone else again and they complained.

    I was screaming long and loud that "I am used to NORMAL and that is what I am going to have - so forget about giving me a share of The Fault from inadequate supplies of lines, as I wont accept it".

    It was a right old merry-go-round and I'm only too thankful I seem to have managed to get my own line "out of the loop" at last on that and they are sharing the faults around between the other houses remaining in the "circuit". However - I'm out of it


    So it really does depend, to a large extent, what sort of area you are living in. That being whether they are trying to "share around" a capacity that just isn't up to it or no. Motto being that "If you are in an area where they are trying hard NOT to lay on extra capacity needed - then you get the fallout of all these unnecessary extra visits (ie as OpenReach try to share the misery around - rather than laying on the necessary extra capacity)".

    The local OpenReach guys had filled me in pretty well whilst I was having to scream my head off at intervals to get "Normal" and they told me about the area set-up and just why they are driving round here so very often.
    Last edited by moneyistooshorttomention; 28-01-2016 at 2:37 PM.
    Like Frankie said - I did it my way.
    It's MY life......
    • mpet
    • By mpet 28th Jan 16, 4:56 PM
    • 396 Posts
    • 216 Thanks
    I think it's odd that the cab is positioned in the garden when there is clearly space on the footpath. Looking at the photo, is the house shown a new build (in comparison with the rest of the street).

    I'm wondering if the cab was originally on the land that is now the house and has somehow been incorporated into the garden of the house you are looking at. It seems that the brickwork of the front wall has been extended at some point.

    If the cab was deliberately sited in the garden, then BT should pay a Wayleave to the land owner.
    • dc197
    • By dc197 10th Jan 17, 1:45 PM
    • 788 Posts
    • 620 Thanks
    I like to come back to my threads to give an update, partly to help others who may have found this thread via Google.
    So here is the end of the tale.

    * The box is a regular distribution point, not a fibre one. It houses the junction for telephones for nearby houses, and redundant cable TV services wires.
    * The original intention may well have been for the cab to be outside the property boundary, but since construction it has always been inside. Same as all the other cabs in the estate.
    * The vendors of the house stated that BT came to the box about once per year.
    * I enquired with BT and they confirmed that no wayleave was in place, and invited me to enter into one upon my purchase.
    * We purchased the house, and I soon made plans to change the layout of the front garden to a configuration that would mean access over the wall was difficult and would likely mean my new plants would be trampled during access visits.
    * I asked BT about moving the box and creating a wayleave, and at first they were unhelpful. I could only speak to a receptionist who insisted that as I'd bought a house with an existing box on the property I was rather snookered.
    * I persisted and used their online form to send a report of a problem regarding the box. In my narrative I said that no problem yet existed but that I wished to discuss access arrangements for visits, and to given directions for how to enter my property without damage.
    * I received several calls from their "relocations" team, who were very helpful.
    * That team put me in touch with the local manager, who visitied my house and then offered to move the cables out of the box and into an adjacent underground box under the footpath.
    * He sent his men down and they emptied the cabinet of wires. Access to my property is no longer needed.
    * They also initially offered to remove the empty box, both to remove the relative eyesore and to ensure that no future engineers would mistakenly try to open the empty cabinet.
    * Unfortunately they later noted that if the empty box were to be removed it would expose the hole or short tunnel through which the cables were dragged out, meaning water might get in. They were unable to remove the box but were happy for me to grow ivy etc over it to hide it.
    * Am am happy that no one needs to come onto the property, which was my original goal

    So the conclusion is - if you ask nicely and keep asking, BT may do something about your green box.
    • DaftyDuck
    • By DaftyDuck 10th Jan 17, 2:06 PM
    • 4,157 Posts
    • 8,660 Thanks
    Wait 20 years, and that box will be as valuable on the second hand market as a red phone box is today.....

    Thanks for the feedback, and well done for peaceful negotiating skills!
    • rarrarrar
    • By rarrarrar 10th Jan 17, 2:36 PM
    • 112 Posts
    • 52 Thanks
    Nice to know that just because you are dealing with a large "official" organisation it doesnt mean that a sensible accommodating solution cant be reached with the local management. I think one always expects the worse these days.
    • dc197
    • By dc197 12th Apr 17, 4:15 PM
    • 788 Posts
    • 620 Thanks
    Another update.
    BT decided, after all, that it would be better to remove the cabinet entirely, to prevent engineers who are not from the local area team accidentally accessing it.
    I was showing my new garden to a house guest when I realised the box had vanished one day.
    The team did a great job of carefully removing it, making good the ground, without damaging my new plants (my main concern all along).
    I can't speak highly enough of the BT OpenReach team .
    • JP1978
    • By JP1978 14th Apr 17, 12:32 PM
    • 401 Posts
    • 283 Thanks
    You do realise (too late now as you are in the house) that when FTTC (BT Infinity Fibre) is in that area, a new green box will go somewhere very close to the relocated PCP? I often see them right infront of someones garden wall and depending on model installed, could be twice the size and taller than the PCP in the OP pic.

    This will be great as you will get the max speed from the fibre (as you now probably do from the ADSL) but WILL mean a lot more vans parked near your home when a new connection is made and obviously the initial disruption when it gets installed. The new FTTC boxes are powered and do have fans in them - they are quiet but like anything, at the dead of night maybe heard through an open adjacent window if on full speed or develop a fault.

    FTTC - Fibre to the curb (ooops, cabinet)
    PCP - POTS Connection Point
    POTS means plain old telephone service
    Last edited by JP1978; 17-04-2017 at 8:11 PM.
    • AdrianC
    • By AdrianC 17th Apr 17, 7:55 PM
    • 17,377 Posts
    • 15,714 Thanks
    FTTC - Fibre to the...
    Originally posted by JP1978
    • JP1978
    • By JP1978 17th Apr 17, 8:10 PM
    • 401 Posts
    • 283 Thanks
    Originally posted by AdrianC
    Yes, doh.... Thanks :-) (edited post)
    • dc197
    • By dc197 18th Apr 17, 2:17 PM
    • 788 Posts
    • 620 Thanks
    JP, you may well be right. However we already have FTTC and my local box is on the adjacent street, so I can't imagine another cabinet would be needed next to my wall.

    Even if a new box did need to go near my old one it would most like go on the grass area outside my boundary. My concern was only ever damage to my plants on my property, and the work that was done alleviates the chance of that with or without a new cab.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

365Posts Today

4,322Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin