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  • FIRST POST
    • MSE Fraser
    • By MSE Fraser 21st Dec 15, 1:19 PM
    • 30Posts
    • 4Thanks
    MSE Fraser
    Bulb Reviews: Give your feedback on the energy supplier
    • #1
    • 21st Dec 15, 1:19 PM
    Bulb Reviews: Give your feedback on the energy supplier 21st Dec 15 at 1:19 PM
    This is a feedback thread on energy supplier

    Bulb

    Please share your experience with other MoneySavers. Click reply to take part
    • Did you switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the

    Click reply below to discuss. If you havenít already, join the forum to reply.

    Please don't post Bulb referral links here. Referral links can be posted on the dedicated Referrers Board. Thanks!
    Last edited by MSE Andrea; 07-09-2017 at 5:01 PM.
Page 11
    • danze
    • By danze 13th Apr 18, 11:17 PM
    • 13 Posts
    • 13 Thanks
    danze
    I had an old smart meter that E.ON fitted in 2012, moved providers a few times and suddenly got into a nightmare situation where the meter just kept shutting off and having to be manually restarted, at the time my supplier Co-Op energy wouldn't help me and told me to contact E.ON - they couldn't help me either, so was stuck with a dodgy meter and a freezing cold house several times a month.

    I switched to bulb, purely for the price and the fact it was 100% renewable and thought I'd check with them, straight away they arranged to get the meter swapped over (and because they were late arranging the appointment gave me a decent bit of credit on my bill as well) totally unexpected them to be able to help me but they just did what I'd have expected my other suppliers to do without any fuss.

    So I'm very satisfied, and I hope it continues like this.
    Debt free journey (Started Feb 2018)
    127553.79 / 136325.55
    • James Mass
    • By James Mass 14th Apr 18, 12:55 PM
    • 29 Posts
    • 4 Thanks
    James Mass
    Time for me to switch as they have confirm they're now a WHD supplier.
    https://help.bulb.co.uk/hc/en-us/articles/115001245512-Can-I-get-the-Warm-Home-Discount-
    • fatbelly
    • By fatbelly 14th Apr 18, 1:35 PM
    • 12,169 Posts
    • 9,205 Thanks
    fatbelly
    Thanks, James. Their 'broader group' criteria seem less broad than others. Maybe that's a tightening of the general rules, but I wouldn't qualify under those rules whereas I did last year with Ovo.

    So it's possible I might be switching out...
    • emmb
    • By emmb 15th Apr 18, 1:54 PM
    • 61 Posts
    • 25 Thanks
    emmb
    Just got a quote from Bulb
    Electricity unit 12.737p per kW and standing charge 24.56p per day
    Gas unit 2.945p per kWh and standing charge 24.56p per day loads more than Eon been with for 2 years
    Originally posted by hgv1driver
    Iíve been with eon a while too and looking to see if switching is worth it.
    Are you on eonís Energy plan which is the standard after a deal?
    I am and pay 15..41p with standing charge 15.64p day for Electricity
    and Gas is 3.907p Kwh with st chg 20.81p day

    So, yes standing charge is more but usage price is less so personally, Iíd save £220 +vat overall. Not sure why comparison site including MSE Energy Club quoting Iíd save £300+. As much as £377!

    Going just by comparison sites and even eOnís own version of ĎAre you on our cheaper tariff?í ..it makes me a bit suspect of going by their figures.
    • PaschalFun
    • By PaschalFun 15th Apr 18, 2:46 PM
    • 178 Posts
    • 50 Thanks
    PaschalFun
    ...
    So, yes standing charge is more but usage price is less so personally, I!!!8217;d save £220 +vat overall. Not sure why comparison site including MSE Energy Club quoting I!!!8217;d save £300+. As much as £377!
    ...
    Originally posted by emmb
    Are you looking at the same method of calculation?

    Mosts sites conform to the Ofgem directed method of forward calculation.
    The CEC does not, and rather uses an historical cost calculation.. but there is the option to use the Ofgem method of calculation too
    • The Governor
    • By The Governor 17th Apr 18, 12:53 PM
    • 448 Posts
    • 61 Thanks
    The Governor
    I'm currently with Scottish power on a Smart meter, am i likely to have problems switching?

    One thing I have noticed is that on the actual gas meter outside there is no display of units used, it can on;y be seen via the smart meter?
    • donglefan
    • By donglefan 18th Apr 18, 4:48 PM
    • 293 Posts
    • 80 Thanks
    donglefan
    what is best way to switch to bulb at the moment? eg cashback site, referral etc?
    • Hengus
    • By Hengus 18th Apr 18, 5:11 PM
    • 5,596 Posts
    • 3,432 Thanks
    Hengus
    what is best way to switch to bulb at the moment? eg cashback site, referral etc?
    Originally posted by donglefan
    Via a personal referral link on the supplierís website. This will earn you £50 for switching.
  • E.ON Company Representative: Malc
    E.ON Tariffs
    Iíve been with eon a while too and looking to see if switching is worth it.
    Are you on eonís Energy plan which is the standard after a deal?
    I am and pay 15..41p with standing charge 15.64p day for Electricity
    and Gas is 3.907p Kwh with st chg 20.81p day

    So, yes standing charge is more but usage price is less so personally, Iíd save £220 +vat overall. Not sure why comparison site including MSE Energy Club quoting Iíd save £300+. As much as £377!

    Going just by comparison sites and even eOnís own version of ĎAre you on our cheaper tariff?í ..it makes me a bit suspect of going by their figures.
    Originally posted by emmb
    Just a quick heads up emmb. We've tariffs cheaper than Energy Plan and without exit fees leaving you free to switch supplier without penalty. Might save you a bit whilst waiting to switch. Although, if you've started the switch, you won't be able to change tariff. If not, you can switch online through our website. The change will have immediate effect.

    When doing comparisons, it's always best to use kWh rather than a money value. Pop your annual usage into the price comparison sites to see what's available throughout the market.

    Our Could You Pay Less messages are an estimate of how much energy we think you'll use over the next 12 months. They're based on what we know at the time. This will be past usage plus how long was left on your old tariff at the time of the message. The remaining time will on Energy Plan prices. This is an estimate. As I say, for a more accurate picture, it's best to use the annual kWhs as above. You can find this information on your bills, annual summary and, if registered, on our website.

    Sorry to lose you emmb and hope this helps.

    Malc
    ďOfficial Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • realaledrinker
    • By realaledrinker 24th Apr 18, 1:19 PM
    • 1,565 Posts
    • 532 Thanks
    realaledrinker
    There seems to be almost universal praise for Bulb on the forum but in my experience they are a bunch of incompetents with clueless CSAs and rubbish systems. See:


    https://forums.moneysavingexpert.com/showthread.php?t=5834074



    Ethical moneysaver
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