Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • MSE Nick
    • By MSE Nick 21st Aug 15, 5:58 PM
    • 254Posts
    • 78Thanks
    MSE Nick
    Our new Sky Haggling guide - please share your feedback
    • #1
    • 21st Aug 15, 5:58 PM
    Our new Sky Haggling guide - please share your feedback 21st Aug 15 at 5:58 PM


    Hi all, we have new Sky Haggling guide, and we'd love to hear your feedback.

    Just click reply below to share any info. If you haven!!!8217;t already, join the forum to reply. If you aren!!!8217;t sure how it all works, read our New to Forum? Intro Guide.

    Thanks for your help,

    MSE Nick
    Last edited by MSE Sally; 25-08-2015 at 3:36 PM.
Page 77
    • Threepints
    • By Threepints 2nd Feb 18, 7:22 PM
    • 118 Posts
    • 24 Thanks
    Threepints
    3D is ok for a novelty, but soon wears off and the tv is nothing like the big screen experience, even from Alton Towers many years ago, where it's so realistic that you duck when a swinging helicopter swings towards you.


    The effect on tv is reduced by the fact that you can see the room round the edges of the screen, though ours is quite good with cartoons, where butterflies, fairies and the like spill into the room.
    Originally posted by teddysmum
    My comment regarding 3D television was somewhat tongue in cheek. Whilst my Samsung television is 3D that is not why I bought it and I think I've watched one 3D film...
    • Threepints
    • By Threepints 2nd Feb 18, 7:27 PM
    • 118 Posts
    • 24 Thanks
    Threepints
    As I alluded to earlier, I received a letter today from SKY offering to upgrade me to SkyQ for "just £12 extra a month" (so presumably allowing me to keep my recently negotiated 50% TV discount for 18 months) with free 2TB box and just a £65 set-up fee (waived if Gold VIP) and £50 for first Sky mini box (£99 thereafter). Details on Sky.com/SkyQUpgrade. However, as I do not need 4k I am quite happy to stick with my 2TB Sky+HD box for now.
    Originally posted by caveman8006
    I received the same letter. Whilst I have 4K they've only offered me 30%off at present. Although I can't access my offer through the box at the moment. I get a message asking me to call...
    • quoit
    • By quoit 3rd Feb 18, 3:54 PM
    • 54 Posts
    • 24 Thanks
    quoit
    Quit Sky in October while on 60% discount (I still had 4 months left) due to billing errors and being overcharged.

    During the 31 days notice period, I was offered 30% discount.

    After switch off, discount increased to 40%.

    By December, 50% discount offered by mail which expired 1st Feb.

    Now back to 40% discount offer via mailshot.

    Three months now without Sky and guess what?

    I'm absolutely fine
    • Anon
    • By Anon 3rd Feb 18, 4:26 PM
    • 12,640 Posts
    • 143,476 Thanks
    Anon
    I received an email last night (service ended last week) which may help someone. I am not looking to go back as I had 75% off and a £100 account credit last year which will be hard to beat this year as it was £14.40 for Box Sets package, HD plus Cinema (before taking off the account credit ).

    Subject: Come back to Sky from just £11 a month

    Come Back Today

    From £11 a month
    12-month minimum term

    Come back to Sky TV with new Sky Entertainment from just £11 a month for 12 months with this exclusive offer and save £9 a month. Catch new drama Save Me starring Lennie James as an unlikely hero on a tireless quest to find his missing daughter. Plus, enjoy comedy, documentaries, music and so much more.

    -A massive 300 channels
    -Sky Atlantic, Sky One and FOX
    -Incredible Catch Up TV
    -Sky Go so you can watch on the move

    Personalise your package
    You now have the flexibility to only add the stuff you love.

    Box Sets
    £2.50 extra a month (was £5)
    Over 350 unmissable box sets

    Kids
    £2.50 extra a month (was £5)
    11 dedicated kids' channels

    HD
    £2.50 extra a month (was £5)
    5x the picture quality of SD

    Sports
    £14 extra a month (was £27.50)
    7 dedicated channels

    Cinema
    £9 extra a month (was £18)
    Over 1000 movies on demand



    Don't miss out. Offer ends 1 March.

    The Sky Team

    The link is: https://secure.sky.com/mysky-extras/coming-back-to-sky?DCMP=emc-Sky.com-ec-Winback50-WK32-35

    Or call 0844 540 1044
    Last edited by Anon; 03-02-2018 at 4:30 PM.
    • Colin_Maybe
    • By Colin_Maybe 3rd Feb 18, 4:47 PM
    • 1,947 Posts
    • 855 Thanks
    Colin_Maybe
    Come back to Sky TV with new Sky Entertainment from just £11 a month for 12 months with this exclusive offer and save £9 a month.

    The link is: https://secure.sky.com/mysky-extras/coming-back-to-sky?DCMP=emc-Sky.com-ec-Winback50-WK32-35
    Originally posted by Anon
    That link won't work for anyone else I don't think (I could be wrong).

    I don't get their pricing though, for new customers it's £20 (save £5) which goes up to £25 after 18 months.
    • Anon
    • By Anon 3rd Feb 18, 7:21 PM
    • 12,640 Posts
    • 143,476 Thanks
    Anon
    That link won't work for anyone else I don't think (I could be wrong).

    I don't get their pricing though, for new customers it's £20 (save £5) which goes up to £25 after 18 months.
    Originally posted by Colin_Maybe
    It should do as I donít think it is unique - it just directs you to the winback team chat.
    • Ian011
    • By Ian011 4th Feb 18, 12:02 AM
    • 1,984 Posts
    • 1,155 Thanks
    Ian011
    Or call 0844 540 1044
    Originally posted by Anon
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?
    • Colin_Maybe
    • By Colin_Maybe 4th Feb 18, 9:00 AM
    • 1,947 Posts
    • 855 Thanks
    Colin_Maybe
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?
    Originally posted by Ian011
    Clicking on the supplied link gives a different 0844 number which is charged at 7ppm so not a free number but probably not ruinous:-

    08445 401 075
    Calls to Sky cost 7ppm plus your provider's access charge. Call charges from other providers may vary.
    • Anon
    • By Anon 4th Feb 18, 5:51 PM
    • 12,640 Posts
    • 143,476 Thanks
    Anon
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?
    Originally posted by Ian011
    Sorry, I donít know - I have only ever used online chat, I never phoned them. I am sure there will be a cheaper way of calling if that is preferred.
    • xxdiddiexx
    • By xxdiddiexx 5th Feb 18, 1:28 PM
    • 316 Posts
    • 89 Thanks
    xxdiddiexx
    I am on the Sky Box Sets and Cinema bundle. Last year I wangled a 60% discount for 12 months. That expired in Jan. Contacted them today to cancel and got a 50% discount on my current package for 18 months.

    I was told that the 60% discount was a once in a lifetime offer during the life of an account. Don't know how true that is, but I am happy with the 50% discount for 18 months.

    Since I am no longer paying for Sky Go Extra (as a sky VIP member this is free), I am actually paying only 0.60 pence more per month and over a longer period.

    I am more than happy with that.
    • Vegastare
    • By Vegastare 5th Feb 18, 2:10 PM
    • 49 Posts
    • 9 Thanks
    Vegastare
    sky free phone number 0800 151 2747 just in case anyone wants one....worked Saturday same options prompts as 0333 which you can end up on for over an hour(1.20mins) on Thursday and gave up the will to live.
    • Ian011
    • By Ian011 5th Feb 18, 2:20 PM
    • 1,984 Posts
    • 1,155 Thanks
    Ian011
    Clicking on the supplied link gives a different 0844 number which is charged at 7ppm so not a free number but probably not ruinous:-
    Originally posted by Colin_Maybe
    It's not 7p per minute.

    It's 7p per minute PLUS an Access Charge of up to 14p per minute from landlines or up to 55p per minute from mobiles.


    08445 401 075
    Calls to Sky cost 7ppm plus your provider's access charge. Call charges from other providers may vary.
    Originally posted by Colin_Maybe
    • Colin_Maybe
    • By Colin_Maybe 5th Feb 18, 5:16 PM
    • 1,947 Posts
    • 855 Thanks
    Colin_Maybe
    It's not 7p per minute.

    It's 7p per minute PLUS an Access Charge of up to 14p per minute from landlines or up to 55p per minute from mobiles.
    Originally posted by Ian011
    What on earth was the point of splitting my post when the same information is already there?
    • Gazza9999
    • By Gazza9999 5th Feb 18, 6:23 PM
    • 17 Posts
    • 6 Thanks
    Gazza9999
    What on earth was the point of splitting my post when the same information is already there?
    Originally posted by Colin_Maybe
    Very sensitive aren't you ?
    • brewerdave
    • By brewerdave 6th Feb 18, 8:39 AM
    • 4,780 Posts
    • 1,988 Thanks
    brewerdave

    I was told that the 60% discount was a once in a lifetime offer during the life of an account. Don't know how true that is, but I am happy with the 50% discount for 18 months.
    Originally posted by xxdiddiexx
    Definitely NOT true -I'm in my 3rd period of 60% off now - and I suspect that you will find others who have blagged even better deals repeatedly in the past.
    However, it does appear to be true that they are limiting offers currently - as more and more people leave to use Now TV, Netflix,Amazon etc it will be interesting to see if they maintain the current "hard line"
    • stocksy6
    • By stocksy6 6th Feb 18, 7:52 PM
    • 20 Posts
    • 15 Thanks
    stocksy6
    I feel like i'm being shafted by SKY...

    Previous bill £30.49 for sky broadband, variety TV package and phone line (not used, dead money). That was with 50% off.

    My contract ended in Jan and they automatically put it back up to £60.

    Went to them tonight requesting a new deal and all I got was....

    A downgrade on the TV package and yet they wanted to charge me £37 something.

    So they want to downgrade my package yet raise my price by 20%. Been with them for 5 years and this is my 'reward.'

    Onwards and upwards to the cancellation team I think and see what's out there.
    • pinkgem1000
    • By pinkgem1000 7th Feb 18, 10:42 AM
    • 1 Posts
    • 1 Thanks
    pinkgem1000
    So I followed the advice on MSE to try and get a better deal with sky. Did everything and they only knocked £7.50 off my bill for the same package. I even cancelled and they still didn't offer any better. I'm very disappointed as I've been with sky for 10 years. Have to see how I cope without it!!!
    • Vegastare
    • By Vegastare 7th Feb 18, 10:53 AM
    • 49 Posts
    • 9 Thanks
    Vegastare
    has anyone heard about this VIP offers they were going on about online chatting with them the other day......I was congratulate for being diamond.....looked into it and need to download app to phone...not being glued to mobile I don't use apps, can it be download to my laptop or i pad, are the offers worth it ......or another Sky gimmick

    P.S don't forget Sky Freephone number 0800 151 2747 gets you through to all departments
    • Colin_Maybe
    • By Colin_Maybe 7th Feb 18, 11:07 AM
    • 1,947 Posts
    • 855 Thanks
    Colin_Maybe
    has anyone heard about this VIP offers they were going on about online chatting with them the other day......I was congratulate for being diamond.....looked into it and need to download app to phone...not being glued to mobile I don't use apps, can it be download to my laptop or i pad, are the offers worth it ......or another Sky gimmick

    P.S don't forget Sky Freephone number 0800 151 2747 gets you through to all departments
    Originally posted by Vegastare
    If you don't have a smartphone then try either of the following (copied & pasted from the Sky forums, not my quote btw)

    You can join Sky VIP without a smartphone and there are two ways to do it:

    Call Sky and they will do it for you as they can claim most rewards for you.

    If you have a computer/laptop you could install a program called Bluestacks as this will allow you to install the MySky app from the app store from within the program.
    Bluestacks is an Android emulator for computers https://www.bluestacks.com/

    Whether it's worth it is specific to each person really, http://www.alphr.com/technology/1006510/sky-vip-loyalty-scheme-UK-rewards

    VIP Black is now renamed as VIP Diamond.
    Last edited by Colin_Maybe; 07-02-2018 at 1:06 PM.
    • casiopeia
    • By casiopeia 7th Feb 18, 12:48 PM
    • 3 Posts
    • 0 Thanks
    casiopeia
    I cancelled SKY in November as I was fed up with the regular haggle up/ down etc. They really put up a fight the guy actually said he was probably going to be fired for having too many cancellations. anyway they mentioned a £100 contract termination fee which they the said I wouldn't have to pay because my contract was ancient. all good


    a month later threatening letter for the £100 I called customer services and was told it was a computing error and no I didn't have to pay it.


    a month after that they pulled £100 from my bank. I got back on the phone to customenr services. and after 30 minutes of being passed around the phone system put on hold etc they finally agreed that no I didn't have to pay and they are going to refund me.... I hope.


    Lessons from this:
    Cancel any direct debits.
    stick to your guns.
    Don't let them play victim.
    they will play stupid get used to repeating yourself over and over again.
    they sometimes don't play music when you are on hold to make you think they are not there.
    Kepp going.


    Good luck Sky hagglers!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,533Posts Today

5,814Users online

Martin's Twitter
  • I've decided my weekend starts here while the sun's glow is still baskable. So I'm signing off. Have a great weeke? https://t.co/9FxNEpDs6p

  • No not correct. The big six do, but you can get fixed tariffs guaranteed not to rise and about 25% cheaper. Just tr? https://t.co/B2ft5OS3Ig

  • Baaaa! Scottish Power has bleated and followed the herd, today announcing it's putting up energy prices by 5.5%. R? https://t.co/vi3hBxo4Hn

  • Follow Martin