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  • FIRST POST
    • Ypaymore
    • By Ypaymore 28th Aug 14, 9:49 AM
    • 2,702Posts
    • 1,032Thanks
    Ypaymore
    18185/1899/18866 no longer offer calls to 03 numbers.
    • #1
    • 28th Aug 14, 9:49 AM
    18185/1899/18866 no longer offer calls to 03 numbers. 28th Aug 14 at 9:49 AM
    Just been testing them out and you get announcement saying they no longer offer calls to 03 numbers. This is now confirmed on there site.
Page 14
    • jimbo49
    • By jimbo49 17th May 17, 8:01 PM
    • 61 Posts
    • 14 Thanks
    jimbo49
    using 18185 with Three mobile
    sorry if asking this here is not the correct place but here goes.

    i have used 18185 for quite a long time on my landline and when i registered, added my mobile number too. i am with Three on PAYG and cant use 18185. is it because of being on PAYG, or being with Three or am i not dialing correctly? i want to call the USA, so do i dial 18185 001 then the rest of the number or do i dial something different?
    • TCA
    • By TCA 17th May 17, 10:05 PM
    • 1,356 Posts
    • 803 Thanks
    TCA
    You need to use their freephone access number for mobile phones 0808 1 703 703 or local rate number 020 81 80 2828:

    http://www.18185.co.uk/mobilerates.php
    • jimbo49
    • By jimbo49 17th May 17, 10:11 PM
    • 61 Posts
    • 14 Thanks
    jimbo49
    Cheap calls though 18185 - experiences please?
    many tnx for the info. i guessed i was doing something wrong but wasn't sure what
    • Katiehound
    • By Katiehound 18th May 17, 6:14 PM
    • 4,448 Posts
    • 38,879 Thanks
    Katiehound
    I've been using this service for some years and find it fine.
    Sometimes I know it isn't connecting correctly because it tells me the wrong price!-e.g I know that calls to mobiles in Eire are 11pence per minute not 1 pence. Equally if it says 'There is no answer' after a couple of rings I just cut off and dial later.
    It has saved me a fortune dialling overseas numbers rather than use Talktalk.
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling : Entrant 8 ..2319 cc+.2205mm (2.20.5) + RK 5.21= 30.64.5
    • HEM2606
    • By HEM2606 26th Jun 17, 5:15 PM
    • 3 Posts
    • 0 Thanks
    HEM2606
    Plusnet & 18185
    I have received conflicting answers from Plusnet customer services as to whether call overriders can be used. Can anyone confirm that 18185 currently works OK with Plusnet, please?
    • vic_sf49
    • By vic_sf49 26th Jun 17, 7:42 PM
    • 169 Posts
    • 144 Thanks
    vic_sf49
    I've been using 18185 on Plusnet for over a year. No problems at all.
    • J B
    • By J B 26th Jun 17, 9:26 PM
    • 2,855 Posts
    • 1,024 Thanks
    J B
    I've used 18866 and 1899 without problems on plusnet.
    • brewerdave
    • By brewerdave 27th Jun 17, 8:37 AM
    • 4,926 Posts
    • 2,046 Thanks
    brewerdave
    18185 was still working yesterday on Plusnet line
    • HEM2606
    • By HEM2606 27th Jun 17, 11:57 AM
    • 3 Posts
    • 0 Thanks
    HEM2606
    Many thanks for your replies. Are you able to dial 18185 (or other overrider number) + your target phone number directly or do you have to use the freephone number provided first?
    • vic_sf49
    • By vic_sf49 27th Jun 17, 2:34 PM
    • 169 Posts
    • 144 Thanks
    vic_sf49
    You just dial 18185 + your target phone number.

    I don't know what free phone number you're on about, or who provided it.
    • HEM2606
    • By HEM2606 27th Jun 17, 3:34 PM
    • 3 Posts
    • 0 Thanks
    HEM2606
    18185 provides a freephone number for "non-BT and mobile customers" to access the service. I know this isn't necessary for all non-BT customers as I currently use 18185 + target phone number with Fuel Broadband, but wanted to check this was also the case with Plusnet.

    Thanks for confirming this.
    • vic_sf49
    • By vic_sf49 27th Jun 17, 4:39 PM
    • 169 Posts
    • 144 Thanks
    vic_sf49
    Ah, I'm with you now.

    I signed up for my 18185 account via their website.... it doesn't always occur to me to phone companies.
    • ask66
    • By ask66 27th Jun 17, 6:54 PM
    • 70 Posts
    • 34 Thanks
    ask66
    Hi, we've been with Plusnet for a few years now, just to give you an extra confirmation that 18185 has always worked (direct - just dial 18185 followed by the number), and continues to do so.
    • jtcowie
    • By jtcowie 9th Jul 17, 9:02 AM
    • 46 Posts
    • 21 Thanks
    jtcowie
    Can't unsubscribe from 18185
    Hi, I've been a subscriber to 18185 for several years but unsubscribed and closed my account last week. However, every time I try to make a call on my landline I now get a message from 18185 saying that the phone number I am ringing from is not registered with them and I need to go to their website to do so. It then disconnects me and if I try to re-dial the number I want I just get the 18185 recorded message again. I have emailed 18185 but with no reply/result so far.

    Has anyone else had this problem and, if so, how did you resolve it?

    Thanks in advance for any help.
    • unforeseen
    • By unforeseen 9th Jul 17, 10:11 AM
    • 2,743 Posts
    • 3,485 Thanks
    unforeseen
    It sounds like you have set your landline phone up to dial the 18185 prefix before each call automatically.
    • jtcowie
    • By jtcowie 9th Jul 17, 10:54 AM
    • 46 Posts
    • 21 Thanks
    jtcowie
    Oh maybe I did (although I have no recollection of doing so!) Do you know how I can reverse it? Thank you.
    • Ian011
    • By Ian011 9th Jul 17, 11:16 AM
    • 2,046 Posts
    • 1,208 Thanks
    Ian011
    If you have a plug-in box that prefixes the numbers you dial with 18185 then simply unplug that box.

    If you have stored numbers on your phone with 18185 at the beginning, edit each entry to remove those digits.
    • jtcowie
    • By jtcowie 9th Jul 17, 2:31 PM
    • 46 Posts
    • 21 Thanks
    jtcowie
    I found an old Orchid box with the phone line plugged into it; took it out and normal service has been resumed. Thank you both for answering.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 9th Jul 17, 9:02 PM
    • 5,229 Posts
    • 5,343 Thanks
    poppasmurf_bewdley
    I found an old Orchid box with the phone line plugged into it; took it out and normal service has been resumed. Thank you both for answering.
    Originally posted by jtcowie
    Get the Orchid box on eBay. You should get a few quid for it as I believe they are quite sought after.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
    • mama5405
    • By mama5405 9th Aug 17, 8:26 PM
    • 11 Posts
    • 4 Thanks
    mama5405
    Got my bill today, first bill for some time as I used TalkTalk for years, 18185 invoice says total 1.16 which is correct.

    It also says at the bottom of the invoice: advertised tariffs include VAT.

    My bill is for 1.79 + VAT 0.36 =2.15

    I don't understand why the amount difference and why they are adding vat to my bill. There doesn't seem to be a way of contacting customer services, so I will give them one more month and is the difference persists I will find another company.
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