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  • FIRST POST
    • planteria
    • By planteria 23rd Feb 14, 9:17 AM
    • 5,006Posts
    • 1,112Thanks
    planteria
    Iii
    • #1
    • 23rd Feb 14, 9:17 AM
    Iii 23rd Feb 14 at 9:17 AM
    i am looking at moving from HL to III with my ISA, and potentially SIPP.

    any thoughts re. the following?:

    1. Financial Safety: is money safe with them?
    2. Customer Service Levels: do they sort problems efficiently?
    3. Website functionality?
    4. Paper copies of trades and holdings?
    5. Whether you can invest in US shares?

    They certainly look competitive, for larger portfolios, as here:

    http://langcatfinancial.co.uk/2014/02/strawberry/

    are there any real downsides to III?

    http://www.iii.co.uk/help
Page 104
    • xylophone
    • By xylophone 6th Jul 18, 11:32 PM
    • 25,762 Posts
    • 15,222 Thanks
    xylophone
    IMHO, what helps to survive this process is zen-like indifference (about how long it takes)
    Eight months on and my transfer is finally complete as the last dividend arrived today...for this relief much thanks...
    • JohnRo
    • By JohnRo 7th Jul 18, 12:42 AM
    • 2,617 Posts
    • 2,428 Thanks
    JohnRo
    FWIW I never got the promised annual statement detailing the Dec '17 dividends credited after transfer.

    To this day there is no official record, itemised or otherwise, available to me at II to show what those dividend payments were and when they were credited.

    I can't be bothered chasing it up, they're worse than useless, just hope never to have to deal with them again.
    'We don't need to be smarter than the rest; we need to be more disciplined than the rest.' - WB
    • xylophone
    • By xylophone 7th Jul 18, 12:17 PM
    • 25,762 Posts
    • 15,222 Thanks
    xylophone
    just hope never to have to deal with them again.
    And so say all of us!
    • LHW99
    • By LHW99 11th Jul 18, 5:52 PM
    • 1,355 Posts
    • 1,251 Thanks
    LHW99
    Anyone had a problem logging in to their trading account this afternoon?
    My bookmarked link doesn't load, nor does the one from the home page. Everything seemed OK 5 days ago.
    • masonic
    • By masonic 11th Jul 18, 6:43 PM
    • 9,488 Posts
    • 6,641 Thanks
    masonic
    Anyone had a problem logging in to their trading account this afternoon?
    My bookmarked link doesn't load, nor does the one from the home page. Everything seemed OK 5 days ago.
    Originally posted by LHW99
    No issues for me right now.
    • MallyGirl
    • By MallyGirl 11th Jul 18, 7:16 PM
    • 2,813 Posts
    • 7,821 Thanks
    MallyGirl
    Fine for me
    • LHW99
    • By LHW99 11th Jul 18, 8:40 PM
    • 1,355 Posts
    • 1,251 Thanks
    LHW99
    Ah well looks like its delete the cache (sigh) and lose all the saved pages etc.
    At least its a different error now - "the site is taking too long to reply" earlier it was "the site operator has configured their site incorrectly" - now why could I almost believe that?
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