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    • Quicklex
    • By Quicklex 21st Sep 17, 1:22 PM
    • 2 Posts
    • 0 Thanks
    Quicklex
    Richard
    Thank you for the reply, do you suggest I ask BA or AA for frequent flyer miles?
    Thank you,
    • Caz3121
    • By Caz3121 21st Sep 17, 1:26 PM
    • 11,442 Posts
    • 7,490 Thanks
    Caz3121
    Richard
    Thank you for the reply, do you suggest I ask BA or AA for frequent flyer miles?
    Thank you,
    Originally posted by Quicklex
    claims are from the operating carrier which was AA (the fact you booked through BA and it has a codeshare number does not make BA liable) You would need a AA Advantage account for AA miles...note that any offer they make would be a goodwill gesture, there is no rules to state they need to give you anything
    • davie doc
    • By davie doc 5th Oct 17, 5:35 PM
    • 1 Posts
    • 0 Thanks
    davie doc
    chartered flight delay.
    Am i entitled to compensation for a N.Y.flight delay.the flight was American Airways but booked through B.A. who chartered the flight from Edinburgh.What rules apply?.
    • Justice13075
    • By Justice13075 5th Oct 17, 6:03 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    If you flew out from the UK on AA as long as the reason for a delay or cancelled flight wasn't an extraordinary circumstance you would be due compensation and as long as the delay was over 3 hours.
    Last edited by Justice13075; 05-10-2017 at 6:06 PM.
    • SINCC
    • By SINCC 6th Oct 17, 4:38 AM
    • 1 Posts
    • 0 Thanks
    SINCC
    Hi All,

    I am new in here.
    I would like to get some advise..
    BA reject my claim as below reason:
    the flight was delayed because adverse weather conditions delaying the in bound aircraft and resulted in the crew going out of hours.
    As I understand it should be 'knock on effect' and should be able to claim?
    And I correct?
    Thanks.
    • JPears
    • By JPears 6th Oct 17, 7:42 AM
    • 4,186 Posts
    • 1,139 Thanks
    JPears
    You are probably due compensation.
    Please repost on the BA thread. Downlaod Vauban's superb guide, and visit an online NWNF firm such as Bottsonline to check if you have a valid claim.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • finatra26
    • By finatra26 30th Jan 18, 11:45 AM
    • 4,055 Posts
    • 14,590 Thanks
    finatra26
    Help and advice needed please
    I was booked onto a flight with Wizz Air to Gdansk in May. I logged into my Wizzair account last night and saw that they had changed my departure airport from Glasgow to Aberdeen and the flight was leaving 24hrs later than I had booked. I have a non-refundable hotel booked and it would cost an additional days A/L and an additional day in hotel (circa 90 pounds). Where do I stand?
    All help greatly appreciated
    God grant me the serenity
    to accept the things I cannot change;
    courage to change the things I can;
    and the wisdom to stay off the grabit thread


    In the words of the great & wise Wingo: comping can seriously damage your housework!
    • jpsartre
    • By jpsartre 30th Jan 18, 12:13 PM
    • 3,492 Posts
    • 2,230 Thanks
    jpsartre
    You're entitled to a refund or rerouting although you will probably struggle to get them to reroute you on another carrier. Looks like the route has been eliminated. You don't say what dates you're travelling but cancelling and rebooking yourself from Edinburgh with Ryanair may be an option.
    • finatra26
    • By finatra26 30th Jan 18, 12:52 PM
    • 4,055 Posts
    • 14,590 Thanks
    finatra26
    Thanks jpsartre. So no compensation then. Ryanair flight is 150 quid more and the hotel another 90 as Ryanair flight also on the Saturday. Wee bit extra for us to travel to Edinburgh but not much. We were meant to be going May 25th and back May 28th which is a Public Holiday for us. Was just a cheapie weekend with us getting both return flights for £55 and hotel for £70 quid a night. If we move We will be about £250 more
    God grant me the serenity
    to accept the things I cannot change;
    courage to change the things I can;
    and the wisdom to stay off the grabit thread


    In the words of the great & wise Wingo: comping can seriously damage your housework!
    • jpsartre
    • By jpsartre 30th Jan 18, 2:48 PM
    • 3,492 Posts
    • 2,230 Thanks
    jpsartre
    No, compensation is never due if the airline notifies you more than 2 weeks before your scheduled departure. If there's an out for you it's in the right to rerouting. You arguably have a right be rebooked on a different carrier (at Wizzair's expense) but airlines will generally not offer this. If you pursue this right you will like have to book alternative flights yourself and then seek the difference from Wizzair, either through small claims court or through the alternative dispute resolution that Wizzair is signed up to (AviationADR).
    • finatra26
    • By finatra26 30th Jan 18, 3:59 PM
    • 4,055 Posts
    • 14,590 Thanks
    finatra26
    Thanks jpsatre. That's been very helpful. I appreciate you taking the time to answer
    God grant me the serenity
    to accept the things I cannot change;
    courage to change the things I can;
    and the wisdom to stay off the grabit thread


    In the words of the great & wise Wingo: comping can seriously damage your housework!
    • Milko55
    • By Milko55 27th May 18, 10:49 AM
    • 1 Posts
    • 0 Thanks
    Milko55
    EasyJet Compensation troubles
    Hey, wondering if people could advise on the below.
    An EasyJet flight I was scheduled to depart on was delayed throughout the day and then overnight. A replacement flight was then put on the next day. After the 12 hours delay I chose to book an alternative Ryanair flight home that night.
    EasyJet are currently rejecting my compensation claim as they say I didnít travel on the rearranged flight. I canít find anywhere in the EU regulations saying you have to take their rearranged flight options to be due compensation.
    Does anyone know better?
    Thanks
    • ractrac
    • By ractrac 4th Jul 18, 4:32 PM
    • 2 Posts
    • 0 Thanks
    ractrac
    Does anyone know an email address for Ryanair? Unable to claim on their website as i dont quality but my plane was delayed 5hrs 10 mins.
    • Tyzap
    • By Tyzap 5th Jul 18, 11:54 PM
    • 1,640 Posts
    • 715 Thanks
    Tyzap
    Hey, wondering if people could advise on the below.
    An EasyJet flight I was scheduled to depart on was delayed throughout the day and then overnight. A replacement flight was then put on the next day. After the 12 hours delay I chose to book an alternative Ryanair flight home that night.
    EasyJet are currently rejecting my compensation claim as they say I didnít travel on the rearranged flight. I canít find anywhere in the EU regulations saying you have to take their rearranged flight options to be due compensation.
    Does anyone know better?
    Thanks
    Originally posted by Milko55
    Hi Milko55,

    Please copy and paste you post onto the dedicated Easyjet thread here....

    https://forums.moneysavingexpert.com/showthread.php?p=74486268#post74486268

    Where you will get a reply.

    Thanks.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
    • bobby0109
    • By bobby0109 6th Jul 18, 8:57 AM
    • 3 Posts
    • 0 Thanks
    bobby0109
    2 hours or 3
    Martin's site clearly states that your delay must be in excess of 3 hours. Wike**ia says 2 hours if the flight is less that 1500km. Which is right? Our Ryanair flight landed 2 hours and 25 minutes late but the doors didn't open for another 25 minutes. The terminal doors were locked!
    • Caz3121
    • By Caz3121 6th Jul 18, 1:10 PM
    • 11,442 Posts
    • 7,490 Thanks
    Caz3121
    I think you have misread the article. It talks of refreshments etc to be made available after 2 hours and then goes on to state "in case of an arrival delay of more than 3 hours, passengers are entitled to cash compensation, unless the delay is caused by extraordinary circumstances"
    no compo sorry
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