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  • FIRST POST
    Katem
    Doh! I've been stupid….
    • #1
    • 22nd Jan 14, 2:32 PM
    Doh! I've been stupid…. 22nd Jan 14 at 2:32 PM
    And I'm having a bit of a panic about it……

    I'll start by saying it's my fault entirely, but I need to know what happens next.

    On December 19th my husband was taken into hospital by blue light ambulance with a suspected heart attack. I followed the ambulance and parked in the a&e section of the hospital car park. Because I was in a bit of a panic, I only took my house/car keys with me. I didn't notice any signs about parking etc, although I realise it was naive of me to think I can park at a hospital without paying a charge, but I was occupied with other things.

    Anyway, just after Christmas, my husband received a notice of parking charge from Parking Eye with pics. Obviously I realised what had happened, but completely forgot about the letter. He's now received another one saying we need to pay the inflated charge.

    What happens from here please? Do I have to pay the inflated charge or can I get away with the lower one? I know it's my fault but I was stressed.

    thanks
Page 1
    • martmonk
    • By martmonk 22nd Jan 14, 2:42 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #2
    • 22nd Jan 14, 2:42 PM
    • #2
    • 22nd Jan 14, 2:42 PM
    start by reading the newbies thread (sticky)

    Appeal to PE if you are still in time saying whatever you want, they'll reject but what you want is the popla code. There are example appeals in the sticky.

    Also appeal direct to the hospital estates team, patient experience if they have one and/or PALS - there's good success in doing that.

    Finally tell us which hospital as there have been a few over time and some of them we know more about than others.

    EDIT to say that if you are out of time to appeal then send PE a message outing you as the driver, this means they'll send you a notice and we can start the appeal process from the begining.
    Last edited by martmonk; 22-01-2014 at 2:46 PM.
  • Katem
    • #3
    • 22nd Jan 14, 2:54 PM
    • #3
    • 22nd Jan 14, 2:54 PM
    Can I call PE and just say I'll pay the amount? Obviously I'm a bit concerned that my DH will get a court summons or something like that!
    • Browntoa
    • By Browntoa 22nd Jan 14, 2:59 PM
    • 35,631 Posts
    • 41,782 Thanks
    Browntoa
    • #4
    • 22nd Jan 14, 2:59 PM
    • #4
    • 22nd Jan 14, 2:59 PM
    Don't pay , there's no need

    Follow the steps and appeal , the so called "fine " is not a genuine pre estimate of loss ,GPEOL , for a start but you will probably find the signage is wrong as well

    On a POPLA appeal you can use these grounds

    How can they claim Ł90 or whatever the cost is as a TRUE scale of the loss ? If normal car parking there is Ł4 the that is the loss. They cannot include their day to day running costs or cost of erecting signs etc

    Which company is making the claim ?

    Almost none of the parking companies go to court and the ones that do always fail with a well defended case.

    Look at the thread called POPLA successes at the top of the thread to see how many wins there are
    Last edited by Browntoa; 22-01-2014 at 3:05 PM.
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • martmonk
    • By martmonk 22nd Jan 14, 3:05 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #5
    • 22nd Jan 14, 3:05 PM
    • #5
    • 22nd Jan 14, 3:05 PM
    Can I call PE and just say I'll pay the amount? Obviously I'm a bit concerned that my DH will get a court summons or something like that!
    Originally posted by Katem
    That's what they want you to think. IT WON'T happen if you follow the advice and steps here. Which hospital please?
  • Katem
    • #6
    • 22nd Jan 14, 3:05 PM
    • #6
    • 22nd Jan 14, 3:05 PM
    It's Parking Eye I imagine the fee is about Ł1/hour, I was there about 2.5 hours.
    • Browntoa
    • By Browntoa 22nd Jan 14, 3:07 PM
    • 35,631 Posts
    • 41,782 Thanks
    Browntoa
    • #7
    • 22nd Jan 14, 3:07 PM
    • #7
    • 22nd Jan 14, 3:07 PM
    Parking eye are losing 100% of properly defended cases , there are people here who will "hold your hand" all the way through the process

    Don't worry and don't pay

    Go down the POPLA route , they will lose on GPEOL
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • martmonk
    • By martmonk 22nd Jan 14, 3:07 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #8
    • 22nd Jan 14, 3:07 PM
    • #8
    • 22nd Jan 14, 3:07 PM
    It's Parking Eye I imagine the fee is about Ł1/hour, I was there about 2.5 hours.
    Originally posted by Katem
    Parking Eye are the private parking company, please let me know which hospital this is.
  • Katem
    • #9
    • 22nd Jan 14, 3:12 PM
    • #9
    • 22nd Jan 14, 3:12 PM
    Wansbeck Hospital in Northumberland.

    Many thanks
    • frugalmacdugal
    • By frugalmacdugal 22nd Jan 14, 3:16 PM
    • 6,782 Posts
    • 5,775 Thanks
    frugalmacdugal
    Hi,

    have you read this?
    Y'all take care now.
    • martmonk
    • By martmonk 22nd Jan 14, 3:26 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    Wansbeck Hospital in Northumberland.

    Many thanks
    Originally posted by Katem
    that's about the best thing you could have said!!!!!

    I'll send you a PM.
    • bod1467
    • By bod1467 22nd Jan 14, 3:27 PM
    • 14,794 Posts
    • 13,463 Thanks
    bod1467
    Booyakasha!

    You'll know you have a PM by looking at the top-right of the page. The part saying Private Messages (PMs): Unread will have a bold number next to it.
    • martmonk
    • By martmonk 22nd Jan 14, 3:42 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    I've PM'd you with instruction and the correct contact at the trust to get this cancelled.
    The trust record to date on cancelling genuine appeals of this nature is 100% so I'm sure you'll have it resolved once you contact them.

    Let us know on this thread how you get on.
  • Katem
    Thanks so much martmonk and others, much appreciated. I'll let you know how I get on.

  • dmd1
    parking fine from Parking Eye
    Hi, i'm so glad to have found this, as I too received a parking fine after visiting my mum in hospital on 6th January this year. I parked in A and E drop off and then returned within 20 minutes to find a parking space. I had a blue badge with me too.

    I was just about to pay this online (at a reduced rate of Ł40 if paid by 24/01) when I came across this thread. What should I do? Should I pay it? I don't think I am in the wrong, but at the same time, I don't want to pay something if I don't have to (if this is a scam?)

    Please help!

    Thank you
    • bod1467
    • By bod1467 23rd Jan 14, 3:58 PM
    • 14,794 Posts
    • 13,463 Thanks
    bod1467
    What should I do? Should I pay it?
    Originally posted by dmd1
    To the 2nd question - No.

    To the 1st question - Please start your own thread.
  • Katem
    Just dragging this up again to say that the ticket has been cancelled, through contacting the patient experience team. They were really helpful and quick and understanding.

    Thanks so much for everyone's help here, it's so much appreciated. I have a lot to thank MSE for
    • martmonk
    • By martmonk 24th Jan 14, 11:55 AM
    • 859 Posts
    • 913 Thanks
    martmonk
    great stuff
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