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  • FIRST POST
    • Davidmc1948
    • By Davidmc1948 17th Sep 13, 12:34 PM
    • 11Posts
    • 13Thanks
    Davidmc1948
    Mr McDonald
    • #1
    • 17th Sep 13, 12:34 PM
    Mr McDonald 17th Sep 13 at 12:34 PM
    Hi my wife is a blue badge holder and was admitted to a hospital on the 3/09/2013 the car was parked in a Blue Badge bay for some time, I have since received a fine from Parking eye I have been in touch with the health trust and asked if it is compulsory to register the blue badge, they replied that they have installed registration # plate cameras and if the Blue badge is not registered then you will have to pay for your parking is this legal talk about NHS privatisation this world has gone mad.

    Thank you David
Page 1
  • Hovite
    • #2
    • 17th Sep 13, 12:43 PM
    • #2
    • 17th Sep 13, 12:43 PM
    You need to re-contact the trust and point out their agents Parking Eye are breaking the BPA Code of Practice for Blue Badges and that the Trust are also responsible. Demand that THEY contact Parking Eye to cancel the charge.

    26
    When parking charge notices must not be
    used
    26.1
    The following vehicles must not be issued with a
    parking charge notice:
    a)
    liveried vehicles being used for operational fire, police
    or ambulance purposes
    b)
    vehicles that have had an immobilisation device
    removed less than 30 minutes before and which are
    in the same position
    c)
    vehicles being used by a doctor or other health
    worker (such as a midwife or district nurse) who is on
    an emergency call at the address under control, and
    the vehicle is displaying a BMA badge or authorised
    Health Emergency badge
    d)
    vehicles displaying a valid disabled (blue) badge
    when the landowner provides a concession for
    disabled people
    • martmonk
    • By martmonk 17th Sep 13, 1:04 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #3
    • 17th Sep 13, 1:04 PM
    • #3
    • 17th Sep 13, 1:04 PM
    This may or may not be Northumbria but I have received a pre appointment leaflet from them which states you must register the vehicle on or before the visit by phone to parking eye, by completing the form that came with the leaflet, or online.

    I assume that this actually makes no differece and they are still breaking the BPA code of practice?

    I also wondered if this leaflet was an attempt to prevent any appeals on the basis of not having clear signage. If they've told you beforehand then does the signage argument still apply?

    I have sent an email to the address provided which is carparking@northumbria.nhs.uk simply asking why they are exploiting their vunerable clients and subjecting them to the harrassment which is commonplace with Parking Eye. I also asked for a copy of the contract under FOI.

    Depending on opinion on the leaflet here I might tell them that they (PE) are in fact breaking their own code of practice regardless of what information is sent prior to hospital visits.
    • The Slithy Tove
    • By The Slithy Tove 17th Sep 13, 1:39 PM
    • 3,638 Posts
    • 5,439 Thanks
    The Slithy Tove
    • #4
    • 17th Sep 13, 1:39 PM
    • #4
    • 17th Sep 13, 1:39 PM
    This may or may not be Northumbria but I have received a pre appointment leaflet from them which states you must register the vehicle on or before the visit by phone to parking eye, by completing the form that came with the leaflet, or online.

    I assume that this actually makes no differece and they are still breaking the BPA code of practice?
    Originally posted by martmonk
    Absolutely, and don't be fobbed off by them trying to make you jump through ridiculous hoops. The CoP is quite clear. If PE's method of enforcement is deficient in that it can't distinguish between a blue badge and no blue badge, that's 100% their problem, and not yours.
    • martmonk
    • By martmonk 17th Sep 13, 2:02 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #5
    • 17th Sep 13, 2:02 PM
    • #5
    • 17th Sep 13, 2:02 PM
    Absolutely, and don't be fobbed off by them trying to make you jump through ridiculous hoops. The CoP is quite clear. If PE's method of enforcement is deficient in that it can't distinguish between a blue badge and no blue badge, that's 100% their problem, and not yours.
    Originally posted by The Slithy Tove

    I'm not actually a blue badge holder and I came to this part of the forum by chance as I haven't had one of the nice letters people are receiveing

    BUT I hate it when companies, or anyone for that matter, are clearly just out to milk as many people as they can for as much as they can. I'm even more sickened by the organisations who are letting their customers be fleeced by these parasites and I include us all as 'customers' of NHS trusts.

    I've sent two emails now to carparking at northumbria nhs and I'll post any reponse I may get. The second is basically Hovite's post above with your comment on 100% their problem added.

    I'm tempted to start a one man campaign against this NHS trust.
    Last edited by martmonk; 17-09-2013 at 2:48 PM.
    • Davidmc1948
    • By Davidmc1948 17th Sep 13, 2:44 PM
    • 11 Posts
    • 13 Thanks
    Davidmc1948
    • #6
    • 17th Sep 13, 2:44 PM
    • #6
    • 17th Sep 13, 2:44 PM
    Thank you for your response this is the email I received from the trust: can it be legal for them to apply this,
    We have installed a vehicle number plate recognition system therefore to avoid paying charges blue badge holders need to register their badge and car registrations to avoid paying to park. You can still attend the hospitals without registering but you would have to pay for parking when you visit, by registering you will not need to pay when you visit. You can register via intranet at the link below or telephone 0191 293 4353
  • Hovite
    • #7
    • 17th Sep 13, 2:50 PM
    • #7
    • 17th Sep 13, 2:50 PM
    Was this their response to your initial challenge or to you pointing out that Parking Eye and the Trust have broken the BPA CoP on blue badges ?
    • martmonk
    • By martmonk 17th Sep 13, 2:52 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #8
    • 17th Sep 13, 2:52 PM
    • #8
    • 17th Sep 13, 2:52 PM
    Was this their response to your initial challenge or to you pointing out that Parking Eye and the Trust have broken the BPA CoP on blue badges ?
    Originally posted by Hovite
    I may have confused things slightly.

    I have emailed the trust pointing out the breach of BPA CoP. I think the OP has simply contacted them with mitigating circumstances.
    • martmonk
    • By martmonk 17th Sep 13, 2:54 PM
    • 859 Posts
    • 913 Thanks
    martmonk
    • #9
    • 17th Sep 13, 2:54 PM
    • #9
    • 17th Sep 13, 2:54 PM
    Thank you for your response this is the email I received from the trust: can it be legal for them to apply this,

    We have installed a vehicle number plate recognition system therefore to avoid paying charges blue badge holders need to register their badge and car registrations to avoid paying to park. You can still attend the hospitals without registering but you would have to pay for parking when you visit, by registering you will not need to pay when you visit. You can register via intranet at the link below or telephone 0191 293 4353
    Originally posted by Davidmc1948
    You need to get the correct contact for the specific hospital. If North Tyneside you can see http://forums.moneysavingexpert.com/showthread.php?t=4763643 for inspiration - the facilities manager was the contact used in this case.

    At the same time you need to appeal to Parking Eye - please see other threads about how to do that, or wait for one of the experts here to spell it out for you.
  • Hovite
    I may have confused things slightly.

    I have emailed the trust pointing out the breach of BPA CoP. I think the OP has simply contacted them with mitigating circumstances.
    Originally posted by martmonk
    That's why we suggest separate threads for separate discussions - it gets confusing with two conversations going on at the same time.

    For clarity - all my responses have been for David and his situation and David alone.
    • Coupon-mad
    • By Coupon-mad 17th Sep 13, 3:27 PM
    • 76,795 Posts
    • 90,165 Thanks
    Coupon-mad
    Thank you for your response this is the email I received from the trust: can it be legal for them to apply this,

    We have installed a vehicle number plate recognition system therefore to avoid paying charges blue badge holders need to register their badge and car registrations to avoid paying to park. You can still attend the hospitals without registering but you would have to pay for parking when you visit, by registering you will not need to pay when you visit. You can register via intranet at the link below or telephone 0191 293 4353
    Originally posted by Davidmc1948

    This is not legal, no, because this is a breach of the Equality Act 2010 to treat you adversely now they know you were entitled to park in a disabled bay and have free parking like any other disabled visitor. You/your wife didn't realise (and you can blame PE's lack of clear signs) never mind whether the appointment letter stated it...seeing as you both had more important things on your mind.

    Just send a challenge to Parking Eye as per usual:

    http://forums.moneysavingexpert.com/showthread.php?p=63033637&posted=1

    I would add an extra paragraph to the usual appeal points about there having been no loss because your wife was a 'protected disabled' patient who was admitted to hospital (enclose proof) and had no way to move the car. You can also say that 'the signage adjacent to the disabled bays is required - under the current BPA Code of Practice - to state the full t&cs of parking at a height that a driver can see and read without getting out of the car. Your signs fail in this regard and the driver, having been admitted to hospital, had entered into no contract with Parking Eye to pay you any money seeing as disabled people can park for free in that car park.

    Continue along these lines: 'I enclose a copy of the driver's Blue Badge and can tell you I have instigated a complaint with the NHS Trust about this harassment of a disabled patient which is in fact a breach of the Equality Act 2010.'

    Let us know what response you get and also send your NHS complaint to the Facilities Manager citing distress and harassment of a genuine disabled patient who had been admitted and had parked in a disabled bay since the Equality Act allows it. Not knowing about 'having to register' does not take away the disability nor the legal right to park in the space free at the time of parking. To allow the Parking agent to pursue the 'ticket' would be disability discrimination since it is illegal to have a blanket policy (such as registering Blue Badges) which can have the effect of illegally restricting where the parking concessions are made available. People who may be too ill or worried to know about 'registering their Blue Badge' cannot lawfully be penalised since that would be indirect discrimination against that group of people (the 'non-registered' disabled) even if it was never the hospital's intention.





    P.S...and hellooooooParking Eye spies on this thread, do the right thing and cancel this one AND get your sordid money-making 'protection racket' the hell out of hospital and GP/clinic car parks!!!!!
    Last edited by Coupon-mad; 17-09-2013 at 3:31 PM.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Davidmc1948
    • By Davidmc1948 17th Sep 13, 4:22 PM
    • 11 Posts
    • 13 Thanks
    Davidmc1948
    Was this their response to your initial challenge or to you pointing out that Parking Eye and the Trust have broken the BPA CoP on blue badges ?
    Originally posted by Hovite
    This was their response to my initial challenge I never pointed anything out to them I merely asked infact this is a copy of what I asked.

    Message: I have noticed on the web site that you have requested Blue Badge
    holders to register with the hospital they visit, can you tell me is this
    compulsory and if so if the holder does not register with the hospital can that
    person not visit or attend that hospital.

    I have replied to their reply asking if the elements in their response ie registration of the Blue Badge, and that failing to register renders the Blue Badge disc Null and void or not acceptable as a concession to their parking bays.
    Still no reply.
    • Coupon-mad
    • By Coupon-mad 17th Sep 13, 6:50 PM
    • 76,795 Posts
    • 90,165 Thanks
    Coupon-mad
    I am concerned you appear to be asking generic questions but not simply complaining about YOUR fake PCN and also sending the challenge as explained above.

    You miss your appeal deadline, 28 days only, and you will regret it later with PE because they are NASTY.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Stroma
    • By Stroma 17th Sep 13, 7:12 PM
    • 7,917 Posts
    • 8,408 Thanks
    Stroma
    Can you please follow very carefully what coupon is saying. The hospital is in breach of the Equality Act 2010 , they must not discriminate with this, their leaflet itself saying this could be construed as such, if you were blind would they offer this in brail ? Blue badge holders are not only the drivers but the passengers.

    What happens if you were dyslectic and couldn't read what they print? So just get onto the hospital, head any letter with ' Breach of Equality Act 2010 at xxxxx Hospital' and explain to them your complaint, inform them of their duty is to the patients first not some third party company, also tell them that you will take legal action against them if they don't cancel this.

    Act now and don't wait
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    Anti Enforcement Hobbyist Member
    • Davidmc1948
    • By Davidmc1948 17th Sep 13, 9:59 PM
    • 11 Posts
    • 13 Thanks
    Davidmc1948
    I am concerned you appear to be asking generic questions but not simply complaining about YOUR fake PCN and also sending the challenge as explained above.

    You miss your appeal deadline, 28 days only, and you will regret it later with PE because they are NASTY.
    Originally posted by Coupon-mad
    I have appealed against my PCN but they state (pe) that I must send or attach evidence with the appeal or I must appeal in writing I can send my # for the blue badge but they say on the appeal form I have to send a copy I am reluctant to do this and it is a very stressful experience.
    • Stroma
    • By Stroma 17th Sep 13, 10:33 PM
    • 7,917 Posts
    • 8,408 Thanks
    Stroma
    You don't have to send anything, its not up to you prove disablement, because that may not be possible for various reasons. The point is they are just a two bit private company. Now the hospital has such records being its a patient of theirs!

    Now get complaining to the hospital, force them to comply with the EA2010, they must comply, they must make a reasonable adjustment, they are not right now! Be assertive in your letter to them, tell them quite bluntly that your next step is legal action against them for allowing this breach, and for the harassment and stress that parking eye are putting you under.

    Inform them that the stress is causing your wife to suffer healthwise and is effecting the recovery from her treatment at the hospital. Insist that that their inaction is unacceptable and quite possibly unlawful.
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    Anti Enforcement Hobbyist Member
    • Coupon-mad
    • By Coupon-mad 17th Sep 13, 10:34 PM
    • 76,795 Posts
    • 90,165 Thanks
    Coupon-mad
    I have appealed against my PCN but they state (pe) that I must send or attach evidence with the appeal or I must appeal in writing I can send my # for the blue badge but they say on the appeal form I have to send a copy I am reluctant to do this and it is a very stressful experience.
    Originally posted by Davidmc1948

    Don't be so reluctant - miss your appeal deadline or 'further evidence' deadline and you could end up in court. You really would be better to play the game, send a copy of the Blue Badge (name covered up maybe) and you may just get it cancelled or you'll get a POPLA code (and you will win at POPLA with our help).

    Time is slipping by - how long do you have to send this evidence?

    Also COMPLAIN again as advised.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • HO87
    • By HO87 17th Sep 13, 10:40 PM
    • 4,186 Posts
    • 7,514 Thanks
    HO87
    I have appealed against my PCN but they state (pe) that I must send or attach evidence with the appeal or I must appeal in writing I can send my # for the blue badge but they say on the appeal form I have to send a copy I am reluctant to do this and it is a very stressful experience.
    Originally posted by Davidmc1948
    Hi David

    We do understand the stress this is causing. Coupon-Mad's advice is not based on an airey-fairey idea this is the law. You have a PM!
    My very sincere apologies for those hoping to request off-board assistance but I am now so inundated with requests that in order to do justice to those "already in the system" I am no longer accepting PM's and am unlikely to do so for the foreseeable future (August 2016).

    For those seeking more detailed advice and guidance regarding small claims cases arising from private parking issues I recommend that you visit the Private Parking forum on PePiPoo.com
    • Davidmc1948
    • By Davidmc1948 18th Sep 13, 6:10 PM
    • 11 Posts
    • 13 Thanks
    Davidmc1948
    Don't be so reluctant - miss your appeal deadline or 'further evidence' deadline and you could end up in court. You really would be better to play the game, send a copy of the Blue Badge (name covered up maybe) and you may just get it cancelled or you'll get a POPLA code (and you will win at POPLA with our help).

    Time is slipping by - how long do you have to send this evidence?

    Also COMPLAIN again as advised.
    Originally posted by Coupon-mad
    Hi I am sorry that I may be causing a complicated or hard to understand situation firstly I have appealed to PE against the Fake PCN I still have not heard from them although it is still in its infancy there has been approx 14 days gone by at the moment but my worry is that at the moment the trust seem to be adamant that registration is a must to qualify for free parking they have however advised me that if I receive a PCN then I should contact the Trust or PE.
    This is what I received today from the trust:
    Blue Badge Holders do not automatically qualify for free parking everywhere, however this Trust does allow free parking on condition that they register their badge and car details with us. If a person is a blue badge holder and they receive a PCN they would need to contact us or ParkingEye Ltd.

    Now it seems that the trust and not the hospital where the PCN occurred are who you contact
    also when you register the Blue badge and the vehicle you are attending hospital
    in you can park free but should you attend the hospital in an other vehicle
    you have to register that vehicle also to qualify for free parking with your Blue Badge,
    I know that I have to contact the trust and give them the evidence but a disabled
    person should not have to go through all this palava, I am also worried about the
    repercussions my wife will get for the the hassle I cause.
    • Iceweasel
    • By Iceweasel 18th Sep 13, 6:25 PM
    • 4,412 Posts
    • 3,250 Thanks
    Iceweasel
    This registering your badge and vehicle is all rubbish.

    The hospital is giving the OP the run-around here.

    They are confusing (possibly deliberately) blue badge holders and people with disabilities.

    The law says they must not discriminate against, and that they must make allowances for, disabled people. Blue badges are a red herring here.

    They are already discriminating against disabled people and their carers and family members by setting up such a registration scheme.

    My dad aged 97 has a Blue Badge but no car.

    Six of us - all his close family - take it in turns to take him to the local hospital. We would find this registration palaver a pain in the rear end to have to undertake in order to help him.

    This crazy idea needs the involvement of the press, local councillors, MP etc etc to bring these fools to their senses.
    Last edited by Iceweasel; 18-09-2013 at 6:40 PM.
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