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  • FIRST POST
    • blisteringblue
    • By blisteringblue 6th Sep 13, 1:26 PM
    • 1,096Posts
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    blisteringblue
    Parking Eye - Motorway Services
    • #1
    • 6th Sep 13, 1:26 PM
    Parking Eye - Motorway Services 6th Sep 13 at 1:26 PM
    Just got PCN within the correct time frame, wife's car but in my name so it came to me as Registered Keeper.

    a little overstay (spending good money in services I might add but I digress)

    Do I just full on appeal it to Parking Eye using this template (letter no. 1) here http://www.thebridesmother.co.uk/mother-bride-outfits/Parking-thingy.htm

    Or do I just reply on their online appeal giving my Wife's name for now to reset the clock before we do the full appeal?

    Services is not a massive drive away so going to take some photos over the weekend re signage etc

    They have been quick with the 1st ANPR letter so still a bit of time.

    Cheers
    Last edited by blisteringblue; 06-09-2013 at 1:34 PM. Reason: to be a little more vague to any snoopers ;-)
Page 1
    • Coupon-mad
    • By Coupon-mad 6th Sep 13, 2:24 PM
    • 73,774 Posts
    • 85,986 Thanks
    Coupon-mad
    • #2
    • 6th Sep 13, 2:24 PM
    • #2
    • 6th Sep 13, 2:24 PM
    I am at work - but simply search the parking forum for the acronym MSA and you will read all the Motorway Service Area threads on this board, and what letters people used in response and to beat the scammers at POPLA!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • blisteringblue
    • By blisteringblue 6th Sep 13, 2:33 PM
    • 1,096 Posts
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    blisteringblue
    • #3
    • 6th Sep 13, 2:33 PM
    • #3
    • 6th Sep 13, 2:33 PM
    Thanks, I've been reading all morning but torn between a soft or hard 1st appeal with Parking "!!!! Turpin" Eye.

    Thinking about some sort of middle ground at the moment, similar to the Muffin the Mule thread.
    • Coupon-mad
    • By Coupon-mad 6th Sep 13, 2:34 PM
    • 73,774 Posts
    • 85,986 Thanks
    Coupon-mad
    • #4
    • 6th Sep 13, 2:34 PM
    • #4
    • 6th Sep 13, 2:34 PM
    Thanks, I've been reading all morning but torn between a soft or hard 1st appeal with Parking "!!!! Turpin" Eye.

    Thinking about some sort of middle ground at the moment, similar to the Muffin the Mule thread.
    Originally posted by blisteringblue
    Nice, that was one of the dozen or so MSA threads I had in mind!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • zzzLazyDaisy
    • By zzzLazyDaisy 6th Sep 13, 3:12 PM
    • 12,134 Posts
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    zzzLazyDaisy
    • #5
    • 6th Sep 13, 3:12 PM
    • #5
    • 6th Sep 13, 3:12 PM
    I suggest that you go for a 'Muffin the Mule' type appeal to the PPC in your own name and in your own words. I'm personally in favour of a fairly robust appeal.

    Include in your appeal the point about maintenance and calibration of APNR equipment as required by BPA CoP, and also Coupon-mad's point about signs on MSAs not complying with the traffic order (sorry I don't have the reference to hand at the moment).

    Also remember that the 2 hours free parking relates to PARKING. Not checking tyre pressures, filling up and paying for fuel, or driving around the car park looking for a parking space.

    Good luck, and do let us know the eventual outcome.

    Daisy
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
    • blisteringblue
    • By blisteringblue 6th Sep 13, 3:18 PM
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    blisteringblue
    • #6
    • 6th Sep 13, 3:18 PM
    • #6
    • 6th Sep 13, 3:18 PM
    Thanks for the tips but I've managed to sort it via the good old telephone !!

    I chanced my arm sending an e-mail to the general enquiries email address of the Service Area Company. Lo and behold (maybe it's hot on their customer services list) I get an email back from an Operations Manager asking me to contact them.

    Have done just that and just about to email him a copy of the PCN so he will get it cancelled ASAP. We had the receipt for our spend there.

    Gave us the speil about they need the system to prevent abuse but for genuine customers he is happy to help.
    • zzzLazyDaisy
    • By zzzLazyDaisy 6th Sep 13, 3:27 PM
    • 12,134 Posts
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    zzzLazyDaisy
    • #7
    • 6th Sep 13, 3:27 PM
    • #7
    • 6th Sep 13, 3:27 PM
    Well done, that's great news! Which MSA was it?

    Daisy
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
    • blisteringblue
    • By blisteringblue 6th Sep 13, 3:32 PM
    • 1,096 Posts
    • 1,999 Thanks
    blisteringblue
    • #8
    • 6th Sep 13, 3:32 PM
    • #8
    • 6th Sep 13, 3:32 PM
    Eurogarages so not a massive chain luckily I guess
    • Coupon-mad
    • By Coupon-mad 6th Sep 13, 5:40 PM
    • 73,774 Posts
    • 85,986 Thanks
    Coupon-mad
    • #9
    • 6th Sep 13, 5:40 PM
    • #9
    • 6th Sep 13, 5:40 PM
    Thanks for the tips but I've managed to sort it via the good old telephone !!

    I chanced my arm sending an e-mail to the general enquiries email address of the Service Area Company. Lo and behold (maybe it's hot on their customer services list) I get an email back from an Operations Manager asking me to contact them.

    Have done just that and just about to email him a copy of the PCN so he will get it cancelled ASAP. We had the receipt for our spend there.

    Gave us the speil about they need the system to prevent abuse but for genuine customers he is happy to help.
    Originally posted by blisteringblue


    Well done! I do like to hear about complaints like that!

    Your thread now joins the Hall of Fame links I am collating, showing successful complaints to the landowner/retailer 'hands that feed' the PPC parasites:

    http://forums.moneysavingexpert.com/showthread.php?p=62837690

    All of those cases have been added there in about 5 weeks only so complaining is always worthwhile. Even if the landowner/retailer doesn't cancel a charge, the motorist loses nothing - and still has POPLA as Plan B - and at least a complaint will have been recorded against their parking agent (and if they gets lots of complaints...well the PPC could just be kicked out!).

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
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