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    Iva finished PPI claim accepted now RBS won't pay in full !
    • #1
    • 21st Jun 13, 3:33 PM
    Iva finished PPI claim accepted now RBS won't pay in full ! 21st Jun 13 at 3:33 PM
    Wondering if anyone can help ? Iva finished October 2012 certificate came march 2013 so far so good ! During iva my wife did her ppi and got 15000 which we put towards the iva , in April I rang RBS to see if I had any ppi and I was told I was owed 6300 I rang our iva company he said it was fine to claim as iva is all done and dusted i sent iva certificate to RBS they said that was fine and will send money in 28 days again so far so good ! Cheques came from Rbs yesterday saying they were only paying interest and keeping the rest approx 4000 I rang Rbs to ask why only interest paid as iva is finished they said to contact there credit management services as they hold the money against my debt I rang them they said as far as they are concerned my account has been deleted and if I have my iva certificate the ppi dept should pay out in full ! I rang the ppi dept back they said my account has been flagged up and it's down to the credit management service to look into I explained they had no records of me now and they don't hold the money ? Ppi dept just kept saying talk to credit management service so I did they said ppi dept are doing this all the time and its up to them what they do but he said put in a complaint if not paid out in 28 days !
    Can RBS do this only pay interest back ? I rang my iva company who said they should pay out and to keep him posted of outcome !
    Anyone had this problem or any advice for me please ?
Page 3
  • neelia
    Text confirmation from RBS
    Received 3 text messages from RBS today for 3 out of the 11 PPI claims I have made. The exact wording is:

    "We are pleased to advise your PPI case has been paid and should reach you within the next 7 days. Written confirmation will follow in due course"

    So now I wait to see if there will be a cheque coming to me or a letter confirming set off.

    I don't know, but why send the text and instill optimism that it'll be a payment??

    Will post again when I have more details.
  • neelia
    Received today 1st cheque which is banked. Also received, signature verification for payment of 7.5k with a further 8 cheques to be received over the next couple of days Total to be paid to me 17k.

    Good old RBS.

    A message to everyone who fears that claiming PPI post Trust Deed is worthless - then think again. Nothing ventured, nothing gained.

    I'll post again once the rest of the cheques have been banked.
    I think RBS surely could do themselves a massive favour here and when investigating claims before sending out offers check to see what circumstances accts are in first i find myself in the same situation here had a trust deed many years ago ended in 2005 last year got a call from a ppi company and decided to go through all loans i could ever remember RBS being one of them alas 8 months later rbs advised did have a loan and after investigating this advised me in writing we owe you 2,411 quid so have filled back the acceptance but not expecting to recieve a single why put people through this in the first place and sad thing now i still have ppi management to pay...ridiculous
    • Ashley7891
    • By Ashley7891 24th Nov 16, 7:09 PM
    • 3 Posts
    • 0 Thanks
    I know this is an old thread so sorry for digging it back up, I am in the same boat as the original poster and neelia, at the stage where RBS are confirming with IP that IVA is ended and they will confirm
    No interest in any money, I'm just wondering if many other people have had this since the original post was written? If so any success stories? Thanks
    • Moneyineptitude
    • By Moneyineptitude 24th Nov 16, 8:35 PM
    • 20,163 Posts
    • 11,106 Thanks
    I'm just wondering if many other people have had this since the original post was written? If so any success stories? Thanks
    Originally posted by Ashley7891
    Post on the IVA board.
    • jessegee
    • By jessegee 7th Mar 17, 9:50 AM
    • 104 Posts
    • 27 Thanks
    Interesting situations, I see both sides, as a completed Iva survivor, partly caused by an injury claim that wasn't honoured on a technicality, and our own niavity/ stupidity, but I've never claimed ppi.
    I understand the emotion, everything from gut wrenching shame, panic, survival anger and sensitivity, especially with a family to support.
    We're out the other side , 6 years since completion, and we've got on with our lives , going forward, working hard and improving our lot and others in a fair and honourable way ( it was a life lesson !)
    The reason we haven't claimed is varied, the company was wrong to sell us insurance that they couldn't honour, ( I was self employed and although I told them, I didn't read the small print) but they lost thousands when the Iva company took all our "repayment money" and only gave our creditors pennies in comparison. ( at one point paid 500pm to Iva, bank received approx 3........)
    So in our eyes, the bank suffered the loss terribly.

    I'm waiting for the day when Iva companies are held up to an enquiry over excessive profits. I shall watch with interest how that unfolds.

    My advice is let it go, take the interest with thanks, invest it for your kids future, and spend the time loving and enjoying your family, in all the best ways that really matter. I've learned to be selfish towards those companies who want to make a immoral profit out of my life!

    Best wishes
    • Moneyineptitude
    • By Moneyineptitude 7th Mar 17, 11:45 AM
    • 20,163 Posts
    • 11,106 Thanks
    My advice is let it go
    Originally posted by jessegee
    I'm pretty sure that, almost four years on from starting this thread, the OP has already done precisely that.
    "Kernits" last logged in to this site in June 2013 and "Neelia" in January 2014!

    (Any particular reason why you bumped this? )
    • jessegee
    • By jessegee 12th Mar 17, 7:24 AM
    • 104 Posts
    • 27 Thanks
    Oops, I missed the date on this post, hadn't realised it was so long ago.
    With all the recent media talk about PPI's I wondered how many claims were from past IVA customers, so I searched here and found this post. I just felt moved to reply.
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