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    • AdamW85
    • By AdamW85 30th Nov 17, 1:02 PM
    • 22 Posts
    • 2 Thanks
    AdamW85
    Hi JPears,

    Unless I am missing something escalating through Resolver sends the case to the CAA?

    Or am I completely wrong?
    • JPears
    • By JPears 30th Nov 17, 1:13 PM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    I don't know resolver that well, but I don't think so? Resolver is just a generalised letter writing exercise, which occasionally gets results. Mostly not.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • leylandsunaddict
    • By leylandsunaddict 30th Nov 17, 1:51 PM
    • 1,586 Posts
    • 1,088 Thanks
    leylandsunaddict
    Resolver is just an online site that supplies email templates and gives advice. They have no powers and don't escalate anything. They advise you when they think it's time for you to escalate, but most people could work that out themselves. I suppose if people can't handle composing a few emails to put their case forward or keep track of outgoing and in going emails it's of use.
    • AdamW85
    • By AdamW85 30th Nov 17, 1:59 PM
    • 22 Posts
    • 2 Thanks
    AdamW85
    leylandsunaddict, this was not my understanding from reading the site. I would've just done it direct. Although MSE suggests using it.

    So, what do people think is the best way to proceed? I read earlier in this thread that Qatar did provide compensation once CAA got involved.

    Thoughts?
    • JPears
    • By JPears 30th Nov 17, 2:01 PM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    You can try CAA, but even if they find in your favour (don't hold your breath for a prompt reply) Qatar will most likely just ignore it as they have no desire to use any powers of enforcement.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • AdamW85
    • By AdamW85 30th Nov 17, 2:08 PM
    • 22 Posts
    • 2 Thanks
    AdamW85
    Hmmm, ok. Sounds like potentially wasting my time..
    • JPears
    • By JPears 30th Nov 17, 2:18 PM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    have you downloaded and read Vauban's most excellent guide?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • AdamW85
    • By AdamW85 30th Nov 17, 2:28 PM
    • 22 Posts
    • 2 Thanks
    AdamW85
    JPears, I haven't, could you direct me to it please? I tried clicking your signature but it wouldn't link.
    • JPears
    • By JPears 30th Nov 17, 2:51 PM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    google.
    were not allowed to put links in sigs - a silly MSE rule!
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • Faldinio
    • By Faldinio 1st Dec 17, 3:39 AM
    • 41 Posts
    • 17 Thanks
    Faldinio
    Qatar compensation
    I had similar fobbing off from Qatar for a delay MAN to DOH missing connection to Male and had to stay overnight in Doha. Eventually wrote to CAA who upheld my complaint and a week later Qatar u-turned and offered full compensation. Definitely write to the CAA.
    • Carol B
    • By Carol B 1st Dec 17, 2:54 PM
    • 14 Posts
    • 1 Thanks
    Carol B
    I have this same issue with Virgin. I bought a through ticket from Manchester to Miami in January but the 1 stop was in Atlanta ( Delta codeshare with Virgin) we were delayed 7 and a half hours in Atlanta and told that we weren’t entitled to compensation because our delay was in the USA-and by Delta so the EU law didn’t apply. I argued with them that I had a through ticket bought in the UK and I had no control over who Virgin shared with but I had bought a Ticket from them, not Delta . Both air.ines blamed each other and insisted I was not entitled to anything. However since Emirates lost this case I don’t know whether to resurrect this,claim and go via the CAA. Any advice anyone please ?
    • Carol B
    • By Carol B 1st Dec 17, 2:57 PM
    • 14 Posts
    • 1 Thanks
    Carol B
    Does anyone have any details of the Case that Emirates have just lost in the court of appeal please ?
    • Tyzap
    • By Tyzap 1st Dec 17, 3:16 PM
    • 1,748 Posts
    • 754 Thanks
    Tyzap
    Does anyone have any details of the Case that Emirates have just lost in the court of appeal please ?
    Originally posted by Carol B
    http://www.bailii.org/ew/cases/EWCA/Civ/2017/1530.html

    Not seen anything about any further appeal result yet.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
    • Caz3121
    • By Caz3121 1st Dec 17, 3:49 PM
    • 11,591 Posts
    • 7,569 Thanks
    Caz3121
    I have this same issue with Virgin. I bought a through ticket from Manchester to Miami in January but the 1 stop was in Atlanta ( Delta codeshare with Virgin) we were delayed 7 and a half hours in Atlanta and told that we werenít entitled to compensation because our delay was in the USA-and by Delta so the EU law didnít apply. I argued with them that I had a through ticket bought in the UK and I had no control over who Virgin shared with but I had bought a Ticket from them, not Delta . Both air.ines blamed each other and insisted I was not entitled to anything. However since Emirates lost this case I donít know whether to resurrect this,claim and go via the CAA. Any advice anyone please ?
    Originally posted by Carol B
    The Emirates cases deal with delays on the first flight causing a missed connection where Emirates were only counting the time of the delay until Dubai.
    Your post is not clear whether you were delayed arriving in Atlanta, how late you were and more importantly what the reason for that delay was. I you arrived on time in Atlanta and it was the Delta flight that was delayed only then I doubt the Emirates case will help
    • Tyzap
    • By Tyzap 11th Jan 18, 10:27 AM
    • 1,748 Posts
    • 754 Thanks
    Tyzap
    Bumped for newbies to find.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
    • JPears
    • By JPears 11th Jan 18, 11:33 AM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    hey thats my job....
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • Drive4it
    • By Drive4it 11th Jan 18, 2:55 PM
    • 17 Posts
    • 1 Thanks
    Drive4it
    Birmingham to Bangkok via Dubai
    Hi

    I travelled from Birmingham to Bangkok via Dubai at Xmas
    We missed our connection due to the first flight being delayed.
    It was delayed due to the previous flight before we boarded (dubai to Birmingham) being late due to fog in dubai.

    So, our actual flights were NOT DIRECTLY AFFECTED BY WEATHER.

    Can I make a claim.

    Emirates flew us onto Bangkok 26hrs later and gave us accommodation etc overnight in dubai
    Drive4it is online now
    • JPears
    • By JPears 11th Jan 18, 3:01 PM
    • 4,402 Posts
    • 1,202 Thanks
    JPears
    hi, download Vauban's guide, it very useful, answers usually found there.
    Were emirates the airline from Birmigham to Bangkok via Dubai?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • Drive4it
    • By Drive4it 11th Jan 18, 3:10 PM
    • 17 Posts
    • 1 Thanks
    Drive4it
    Yes, Emirates for the whole journey on one booking
    • Tyzap
    • By Tyzap 11th Jan 18, 3:33 PM
    • 1,748 Posts
    • 754 Thanks
    Tyzap
    Hi Drive4it,

    Thanks for reposting.

    You are due €600 each, provided the airline does not claim and prove that the delay was due to an extraordinary circumstance.

    Put in a claim and see how it goes.

    Good luck.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
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