Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
Page 98
    • gettingtheresometime
    • By gettingtheresometime 15th Apr 18, 1:34 PM
    • 4,009 Posts
    • 10,136 Thanks
    gettingtheresometime
    Our BA flight was delayed Easter weekend by nearly 4 hrs partly due to them having to take a no show passenger's luggage off (or at least that's the story that gave out).

    Put in a claim using Martin's link & we've received an email to say that a cheque is on its way to us for 520.
    Lloyds OD / Natwest OD / PO CC / Wescott / Argos Card cleared thanks to the 1 debt v 100 day challenge


    Next on the list - JD Williams
    • Justice13075
    • By Justice13075 15th Apr 18, 3:55 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    That seems an odd number where were you flying from and where to and how long were you delayed getting to your destination. Aslo haw many of you were there.
    • gettingtheresometime
    • By gettingtheresometime 15th Apr 18, 5:38 PM
    • 4,009 Posts
    • 10,136 Thanks
    gettingtheresometime
    That seems an odd number where were you flying from and where to and how long were you delayed getting to your destination. Aslo haw many of you were there.
    Originally posted by Justice13075
    Heathrow to Toronto , 3 hrs 54mins 2 passengers.

    In fairness the email said 300 each which equated to 521 plus a couple of pence .
    Lloyds OD / Natwest OD / PO CC / Wescott / Argos Card cleared thanks to the 1 debt v 100 day challenge


    Next on the list - JD Williams
    • Justice13075
    • By Justice13075 15th Apr 18, 6:04 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    Just 6 mins short of 600euro each was the 3.54 mins when the plane landed or when the doors opened? have you checked bottonline and euclaim see what they say. What day did you fly and do you have your flight number
    Last edited by Justice13075; 15-04-2018 at 6:10 PM.
    • gettingtheresometime
    • By gettingtheresometime 15th Apr 18, 7:47 PM
    • 4,009 Posts
    • 10,136 Thanks
    gettingtheresometime
    Flew on 29/3 flight no ba099.

    Bottom line says !!!8364;600 so I'm now confused as to what I should do
    Lloyds OD / Natwest OD / PO CC / Wescott / Argos Card cleared thanks to the 1 debt v 100 day challenge


    Next on the list - JD Williams
    • Justice13075
    • By Justice13075 15th Apr 18, 7:55 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    Easy, contact them and inform them that you believe you are due 600euro each and for them to cancel the cheque. If they disagree send them a letter before action. Download vaubans guide and on page 6 is a template. if they refuse you either issue them with court proceedings or hand it to a no win no fee solicitor like bott. They will take around 30% for their troubles. So you will end up with around 700 if they win your case.
    • gettingtheresometime
    • By gettingtheresometime 15th Apr 18, 8:24 PM
    • 4,009 Posts
    • 10,136 Thanks
    gettingtheresometime
    Thanks Justice - I'll let you know how I get on !
    Lloyds OD / Natwest OD / PO CC / Wescott / Argos Card cleared thanks to the 1 debt v 100 day challenge


    Next on the list - JD Williams
    • jpsartre
    • By jpsartre 15th Apr 18, 9:34 PM
    • 3,491 Posts
    • 2,230 Thanks
    jpsartre
    Just 6 mins short of 600euro each
    Originally posted by Justice13075
    What do you mean? The delay was more than 3 hours, the poster is due 600 euros (assuming the delay was not for extraordinary reasons).
    • Justice13075
    • By Justice13075 15th Apr 18, 10:09 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    If the distance is more than 3,500km which it was and you are delayed between 3 and 4 hours compensation can be cut from 600euro to 300euro which it was. But the 3hours 54 mins must have been the time they landed and by the time they got to the gate and opened the doors it went passed 4 hours which entitles them to 600euro each. Bott & co obviously believe that also as they say they are due the 600euro. Its in the regulations.
    Last edited by Justice13075; 15-04-2018 at 10:27 PM.
    • jpsartre
    • By jpsartre 16th Apr 18, 7:57 AM
    • 3,491 Posts
    • 2,230 Thanks
    jpsartre
    If the distance is more than 3,500km which it was and you are delayed between 3 and 4 hours compensation can be cut from 600euro to 300euro which it was.
    Originally posted by Justice13075
    I assume you're talking about article 7.2 of the regulations? If so, I thought that only applied in cases of rerouting on another flight?
    • Caz3121
    • By Caz3121 16th Apr 18, 8:09 AM
    • 11,442 Posts
    • 7,490 Thanks
    Caz3121
    Easy, contact them and inform them that you believe you are due 600euro each and for them to cancel the cheque. If they disagree send them a letter before action.
    Originally posted by Justice13075
    It is also worth noting that whilst Bott may say 600, EUClaim show 300
    Flightaware show the landing time, 13 minute taxi and the gate arrival time...the gate arrival being 3:54 late...what is the likelihood that it took more than 6 minutes to open the doors?
    • JPears
    • By JPears 16th Apr 18, 9:00 AM
    • 4,186 Posts
    • 1,139 Thanks
    JPears
    It could be a cruel 6 minutes...
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • NoviceAngel
    • By NoviceAngel 16th Apr 18, 10:16 AM
    • 2,102 Posts
    • 629 Thanks
    NoviceAngel
    .......what is the likelihood that it took more than 6 minutes to open the doors?
    Originally posted by Caz3121
    Actually quite likely, but Im sure BA were perfectly aware of the time and no doubt deployed the emergency shoots to get people off.

    How many times have we read about what a difference a few minutes make?
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, weve had to remove part of your signature. If youre not sure why please read the forum rules or email the forum team if youre still unsure - MSE ForumTeam
    • Justice13075
    • By Justice13075 16th Apr 18, 10:35 AM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    What information does Bott have that euclaim doesn't have if they believe the poster is entitled to 600euro.
    • Justice13075
    • By Justice13075 16th Apr 18, 10:39 AM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    Interesting point raised by jpsartre. Regarding the drop from 600euro to 300 euro if the flight is delayed between 3 and 4 hours. Is this only if a claimant had been re routed on a different flight. #1939
    Last edited by Justice13075; 16-04-2018 at 10:42 AM.
    • Tyzap
    • By Tyzap 16th Apr 18, 4:30 PM
    • 1,640 Posts
    • 715 Thanks
    Tyzap
    Interesting point raised by jpsartre. Regarding the drop from 600euro to 300 euro if the flight is delayed between 3 and 4 hours. Is this only if a claimant had been re routed on a different flight. #1939
    Originally posted by Justice13075
    Nope, you qualify for the reduction if they get you there between 3 hours and 4 hours late, no other qualifications required.

    Another oddity of the regs.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
    • Justice13075
    • By Justice13075 16th Apr 18, 5:02 PM
    • 1,423 Posts
    • 514 Thanks
    Justice13075
    That's exactly as I thought but the question was asked
    • elz
    • By elz 11th May 18, 10:19 AM
    • 4 Posts
    • 0 Thanks
    elz
    Cancelled flight, re-routed, travel expense comp?
    Hello, looking for some advice as I'm struggling to find other experiences of my current situation.

    British Airways cancelled a returning flight on an upcoming trip from San Jose, CA (SJC). The flight was over 14 days away. They've re-routed me on a flight from a San Francisco (SFO). The flight is only an hour earlier than the original flight, and it gets me into Heathrow in time to get the original connecting flight to Manchester. So no compensation for delays.

    However, to get to the new airport will require either a train journey or an overnight stay the night before. I'll already be in San Fran the day before but was supposed to go back to San Jose that afternoon as SJC airport is only a ten minute drive from my friend's house where I'm staying.

    So, does anyone know if BA would be likely to refund me the cost of either the train journey back to San Fran, or a hotel for another overnight stay?

    Would be interested to hear from anyone with a similar experience.
    • JPears
    • By JPears 11th May 18, 10:49 AM
    • 4,186 Posts
    • 1,139 Thanks
    JPears
    Welcome.
    Firstly, you should post your query on the BA thread, not your own personal thread which massively clutters up the hoard making it difficult for all vistors old and new.
    Second, you should insist on a departure from SJ. The obligations under regualtion 261/2004 are not limited by the 14 day notice, just compensation.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
    • elz
    • By elz 11th May 18, 10:52 AM
    • 4 Posts
    • 0 Thanks
    elz
    Sorry, I didn't see a BA thread.

    I didn't insist on departure from SJC because that was the only BA flight on that day. And I'm not flexible with days. The only alternative would be for them to book me on a flight with another airline, but it would have had 3 connections which I wasn't prepared to do.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,594Posts Today

7,164Users online

Martin's Twitter