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  • FIRST POST
    • MSE Andrea
    • By MSE Andrea 5th Nov 12, 5:58 PM
    • 9,109Posts
    • 21,955Thanks
    MSE Andrea
    Ask a StepChange (formerly CCCS) counsellor a bankruptcy question
    • #1
    • 5th Nov 12, 5:58 PM
    Ask a StepChange (formerly CCCS) counsellor a bankruptcy question 5th Nov 12 at 5:58 PM
    StepChange Debt Charity (formerly CCCS) has several counsellors answering questions in our forum.

    There are three ways to contact them:

    1 - To ask them a question please post it below and Allen, Linsi, Kirsty Rachael or Richard will post a reply here.

    2 - If you would prefer to ask a question in private you can send a private message to StepChange Private Messages and one of the counsellors will get back to you.

    3 Ė StepChange Debt Remedy is a free and confidential online debt advice tool. You can put a budget together at your pace, and you can also talk it over with an advisor through online chat.

    This thread continues from the previous Ask a counsellor a question thread one
    Last edited by MSE Andrea; 14-12-2016 at 1:40 PM.
    Could you do with a Money Makeover?


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Page 65
    • StepChange Private Messages
      Verified User verified user
    • By StepChange Private Messages Verified User verified user 21st Mar 18, 8:20 AM
    • 115 Posts
    • 115 Thanks
    StepChange Private Messages
    Hi Helen,

    Thanks for your post.

    As a charity we specialise in helping individuals whoíre struggling to repay their debts. The question youíve asked relates more to your consumer rights in relation to the work done so unfortunately I couldnít give you an answer to this.

    You could try contacting the Citizens Advice Bureau who may be able to help further.

    Iím sorry weíve not been able to help at this time.

    Kirsty

    Hi.
    We are a partnership company. We had a limited company come in and do some work on our property. It was to paint the floors and walls with poycote. We were charged £11,000 and given a 10 year guarantee. They finished the work last month and already we have called them back twice for repairs. Now the walls are just peeling, it is a really bad job. I tried to contact the company and they have said they are going into bankruptcy (because of our job?). We paid all of it by bank transfer. Where do we stand now regarding repairs or getting money back, as we have paid for a substandard job? Their website is already down and I have heard they are selling equipment and leaving the premises. Can I do anything? Thank you for any advice.
    Originally posted by helen12345
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Jaxoncook
    • By Jaxoncook 21st Mar 18, 7:48 PM
    • 2 Posts
    • 0 Thanks
    Jaxoncook
    Hi
    Ive just gone bankrupt but when i told my Official receiver about a loan i told her i borrowed £3000 from my mum and £1000 from my husband. I panicked as she was quite intimidating and i suffer with mental illness and the tablets im on make me suffer with foggy brain. My mum has now received a letter from the solicitors OR asking for money the money back but i havent got it and they dont have £3000 to give. Does anyone know what will happen if i tell tje Solicitor or OR that i panicked and felt ashamed and just said what came out of my mouth. I dont know what i did this morning let alone what i spent £3000 on. Any help will be appreciated im desperate
    • Jaxoncook
    • By Jaxoncook 21st Mar 18, 8:03 PM
    • 2 Posts
    • 0 Thanks
    Jaxoncook
    Official Receiver
    Hi
    I am mentally ill and have a bad memory due to tablets i am on. I went bankrupt and because of my illness i panicked and told the OR i gave my mum £3000. I felt intimidated by the lady and panicked as i got out 3 loans vety quickly as i had forgotten what i spent them on. Now the solicitor of the Official Receiver had sent a letter to my mum asking for money back she dont know what to do as i havent gave her any money.
    • BeeCat
    • By BeeCat 21st Mar 18, 10:13 PM
    • 8 Posts
    • 1 Thanks
    BeeCat
    How much information is given to creditors?
    Hoping this is in the correct place, and apologies if I have double posted this. Trying to get used to the forums set up.

    Iím planning to apply for bankruptcy imminently and I was just wondering if anybody knows how much/what information is given to your creditors when they are informed of your bankruptcy?

    My reason for asking is that some of my debts/creditors are family/friends and I was curious as to whether they get informed of the full extent of your bankruptcy/debts? Ie. Do they get provided a full list of who and what you owe or are they just informed you have gone bankrupt?
  • StepChange_Rachael
    Hi

    Thanks for getting in contact.

    Iím sorry to hear youíre going through a difficult time with the bankruptcy, I can see how this would be causing added stress due to suffering with mental illness.

    Iím a little confused as the first post mentions you borrowed £3000 from your mum but the second seems to imply that you gave your mum £3000.

    If you owe your mum £3000 because you borrowed this amount then this can be classed as a debt included in bankruptcy and will legally be written off.

    If you advised the Official Reciever (OR) that you had given your mum £3000 then yes the OR can reverse this transaction by asking for the money back, as this is seen as an asset and the OR will look to release assets to help form the bankruptcy.

    If this was a mistake then Iíd suggest contacting the Insolvency Service to discuss this further with them. It might also be worth mentioning to them that you struggle with mental illness and this has caused some confusion with the information provided in the bankruptcy.

    Take care
    Rachael



    Hi
    I am mentally ill and have a bad memory due to tablets i am on. I went bankrupt and because of my illness i panicked and told the OR i gave my mum £3000. I felt intimidated by the lady and panicked as i got out 3 loans vety quickly as i had forgotten what i spent them on. Now the solicitor of the Official Receiver had sent a letter to my mum asking for money back she dont know what to do as i havent gave her any money.
    Originally posted by Jaxoncook
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • MLouise
    • By MLouise 22nd Mar 18, 9:30 AM
    • 4 Posts
    • 0 Thanks
    MLouise
    Hi All,It!!!8217;s a very long story but....I bought a house when I was very young..had bad advice from a broker & ended up with an awful NRAM Mortgage.Due to numerous situations the house was repossessed 5 years ago..the negative equity was on our credit files then disappeared almost 2 years ago so we !!!8216;moved!!!8217; on.Then we received the dreaded debt letter in December.We owe £56k...on top of the affordable £10k debt we now have!I feel like our only option with this amount is Bankruptcy!Can someone that has recently been through it help me?How strict is the OR?What will they look at?Bank statements?Proof of bills?Will I lose my car (approx £2k value) Will I lose my mobile phone contract?I have considered a repayment plan direct with NRAM but I could not pay this back in my working lifetime & don!!!8217;t want to have to deal with the constant harrasment & income/expenditures!I know it!!!8217;s my debt etc but I would like to eventually move on with my life..but another house etc!My head is spinning with it all!!
  • StepChange_Rachael
    Hi

    Thanks for your post.

    When you apply for bankruptcy the bankruptcy will become public knowledge as itís recorded in the public insolvency register. Anyone can search the register and bankruptcies are still recorded in the London Gazette. However, you'd have to activly search someone on the register so this is relativly unlikely.

    The details of how much information is available to creditors Iím not entirely sure of. I canít imagine that they would be advised of the full details of the bankruptcy including debts but obviously theyíd be made aware that any debt owing to them is included in the bankruptcy and is no longer enforceable.

    The best people to contact would be the Insolvency Service directly as they should be able to inform you of how the bankruptcy will be formed before submitting your application.

    Take care,
    Rachael



    Hoping this is in the correct place, and apologies if I have double posted this. Trying to get used to the forums set up.

    Iím planning to apply for bankruptcy imminently and I was just wondering if anybody knows how much/what information is given to your creditors when they are informed of your bankruptcy?

    My reason for asking is that some of my debts/creditors are family/friends and I was curious as to whether they get informed of the full extent of your bankruptcy/debts? Ie. Do they get provided a full list of who and what you owe or are they just informed you have gone bankrupt?
    Originally posted by BeeCat
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Allen
    Hi All,It!!!8217;s a very long story but....I bought a house when I was very young..had bad advice from a broker & ended up with an awful NRAM Mortgage.Due to numerous situations the house was repossessed 5 years ago..the negative equity was on our credit files then disappeared almost 2 years ago so we !!!8216;moved!!!8217; on.Then we received the dreaded debt letter in December.We owe £56k...on top of the affordable £10k debt we now have!I feel like our only option with this amount is Bankruptcy!Can someone that has recently been through it help me?How strict is the OR?What will they look at?Bank statements?Proof of bills?Will I lose my car (approx £2k value) Will I lose my mobile phone contract?I have considered a repayment plan direct with NRAM but I could not pay this back in my working lifetime & don!!!8217;t want to have to deal with the constant harrasment & income/expenditures!I know it!!!8217;s my debt etc but I would like to eventually move on with my life..but another house etc!My head is spinning with it all!!
    Originally posted by MLouise
    Hi there

    Thanks for posting.

    I understand that you're worried about this and that it's sent your head spinning. I can also understand why the immediate thought is that bankruptcy is the only option, but it's important to get some expert advice to confirm (or otherwise) that this is the best way forward.

    We'd be happy to help you look at things free of charge, and whatever solution we recommend we'd explain all the ins and outs of it for you. If you'd like to get our advice please visit www.stepchange.org and use our online Debt Remedy tool or you can call us for advice.

    If your mind is already made up that bankruptcy is the solution, I'd suggest speaking with the Insolvency Service to ask specific questions as they're the experts in bankruptcy. Their details can be found here: www.gov.uk/government/organisations/insolvency-service

    I hope this is helpful.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • milliemoo7
    • By milliemoo7 24th Mar 18, 10:31 AM
    • 349 Posts
    • 3,662 Thanks
    milliemoo7
    I went bankrupt in 2011 and have now been discharged. The last four weeks I have been receiving letters from my previous mortgage company saying that they will send a field agent to visit my home to review my current financial position. Or obtain a county court judgement for the full debt (37,009) with 8% interest. I am now extremely worried and where things were just starting to go right I feel like I!!!8217;m going backwards again! This debt was included in my bankruptcy order . I had the mortgage with a ex who I no longer have any contact with will this make any difference? Thank you
    2012 wins
    Dr Browns Bottle Gift Set
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    • Catlady121
    • By Catlady121 24th Mar 18, 3:24 PM
    • 3 Posts
    • 0 Thanks
    Catlady121
    Hi there, ive currently changed jobs due to depression and i have had a major decrease in income. I earn around £950 a month and my boyfriend earns around £1300 a month - we split everything evenly as i earned more before but debts took up a large portion of my income.
    Ive used stepchange online tool and its reccommended a DRO now my partner isnt aware of my debts fully and i think hed be angry if he knew the extent of it.
    Ive asked him if he can pay more towards the house now im earning less but unfortuantley he cant as he co runs a business which uses roughly £400 a month of his income with no profit and hes learning how to drive and paying off his own debts.
    Will i be asked to provide my boyfriends income? Hes not listed on my tenancy agreement or any of the bills either but pays me a set amount of £400 towards bills and food etc.
    Im just really worried about it being rejected if i submit it or my boyfriend having to pay my debts.
    Any help or experiences would be appreciated
  • StepChange_Allen
    I went bankrupt in 2011 and have now been discharged. The last four weeks I have been receiving letters from my previous mortgage company saying that they will send a field agent to visit my home to review my current financial position. Or obtain a county court judgement for the full debt (37,009) with 8% interest. I am now extremely worried and where things were just starting to go right I feel like I!!!8217;m going backwards again! This debt was included in my bankruptcy order . I had the mortgage with a ex who I no longer have any contact with will this make any difference? Thank you
    Originally posted by milliemoo7

    Hi there

    Thanks for posting.

    I can understand that this is worrying, but as the debt was included in your bankruptcy order you should have no liability for this debt. I'd just give them a call (or send a letter) and provide your bankruptcy number and that should be the end of it. If your ex-partner is not bankrupt, then the bank can pursue them for the whole debt.

    Please get back in touch if you have any further issues with this.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Allen
    Hi there, ive currently changed jobs due to depression and i have had a major decrease in income. I earn around £950 a month and my boyfriend earns around £1300 a month - we split everything evenly as i earned more before but debts took up a large portion of my income.
    Ive used stepchange online tool and its reccommended a DRO now my partner isnt aware of my debts fully and i think hed be angry if he knew the extent of it.
    Ive asked him if he can pay more towards the house now im earning less but unfortuantley he cant as he co runs a business which uses roughly £400 a month of his income with no profit and hes learning how to drive and paying off his own debts.
    Will i be asked to provide my boyfriends income? Hes not listed on my tenancy agreement or any of the bills either but pays me a set amount of £400 towards bills and food etc.
    Im just really worried about it being rejected if i submit it or my boyfriend having to pay my debts.
    Any help or experiences would be appreciated
    Originally posted by Catlady121

    Hi there

    Welcome to the forum and thanks for posting.

    There's a quite a bit going on here so it'd be best to speak with us so we can go through the situation in detail. If you log back into Debt Remedy through our website and click 'Need help' in the bottom corner, it'll give you the phone number to speak with the right team here and discuss your budget.

    We'll be able to check whether the DRO seems to be the right option, and if it is, explain all the ins and outs before you decide to go ahead.

    I hope this is okay; we look forward to hearing from you.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • joseph09
    • By joseph09 4th Apr 18, 12:03 PM
    • 2 Posts
    • 0 Thanks
    joseph09
    33Yo with debt of £24k in Uk and £28K in India, a dad to be in 4 months, need help & directon.
    Hi everyone,
    MSE saved money and life as well in the past 8 years of my UK life.

    My current income £17650 annually with bonus extra £1000
    Partners £13000 annually with overtime (25hrs /week basic)

    I have in UK
    Barclaycard £9200
    HSBC loan £8200
    MBNA (PRA Group) £3107
    Rate setter £2188

    In India ( Mortgage for property where my mum lives in)
    £28000 left. I still pay £400(approx.) a month to this loan.

    In April 2017 I called Stepchange Charity as I was drowning in the debts along with my ill dad. My relationship was getting weaker due to finances. After I read about the SC Charity, I called them got a TPP for a year. That time I was almost screwed with own business I started with my friends which had to close last year. This is the reason I got arrears and I was struggling with my payments. When I left my company I joined a retail place 16hrs and within 1 year I pushed myself to become a 37.5hrs position and a key holder of the shop. I am so grateful for SC & MSE. Also my relationship with my wife got stronger and we came to know we gonna have little one in this August. Right now we are living in a shared room accommodation part of saving. I made a monthly budget for all expenses and managed to keep all outgoings in control. My partner also had a debt about £9k, which is now only £4500 left. As my credit was not in good shape we started clearing her debts first.

    However, today I spoke to SC for my review and they suggested me IVA or Bankruptcy. As I checked the pros and cons with both, I decided to go with IVA. But SC(another dept. who deals with IVA) informed me due to I am sending money India every month for the property my mom lives they IVA wont be the option. The lenders wouldn't like this. This was taken when my dad was there in his and my name. I lost him in last June. Right now my mom lives there alone as she don't want to live here.

    In the mean time we were checking for a property to buy on a shared ownership in my partners name, however this wasn't a good idea as her salary is not enough to get a mortgage on herself. When we were checking to rent a new place its gonna cost us about £900 per month just for a one bed property n bills. If we take one property then after August my partners salary will be only 90% of basic for 6 weeks and then SMP which is about £550 I guess. As current property is a shared accommodation its not suitable for a baby to live there. In this situation with house, mortgage in India, IVA or possible solution & bringing up a baby (expenses) the budgeting doesn't seems to fit in. However low we calculated I am short of £200 a month. I would need a solution if any one have gone through similar situation.

    The above all clearly states my inefficiency in dealing with money in right time. I understand my mistake, however looking forward no options are coming into my head other than few migraine attacks.

    * Is it worth calling the debtors independently and discuss the options?
    * IVA or Bankruptcy? Bankruptcy will it affect my retail job?
    * Any other possible solutions?

    Thanks in advance.
    • Kimberley
    • By Kimberley 4th Apr 18, 1:03 PM
    • 13,363 Posts
    • 20,355 Thanks
    Kimberley
    Thinking of going bankrupt
    Can I ask a few questions?

    When you go bankrupt, are you forced to go on a key meter for your gas and electric?

    Are you forced to go on a pay and go sim card and have to give up your mobile phone contract? I pay for my sons mobile contract too, what happens with that?

    Regards to my income, i do not get the same amount each week. How do they work that out? I am paid different amounts each week so how do i calculate my income?

    Do they contact your family members to let them know? Work etc?

    How do i access my money if they freeze your bank account?

    I also have a car, not worth then £1k and I also own a bus (only worth scrap value) which I preserve. That is my hobby. I pay £150 a month to store it and have to pay TAX MoT and insurance on it. Will I have to give that up? It is my hobby and all I have.

    I work a rest day every week which is not even covering my debt repayments so need advice
    Last edited by Kimberley; 04-04-2018 at 1:06 PM. Reason: Left something out
  • StepChange_Rachael
    Hi

    Thank's for your post.

    Itís nice to read how the MSE forum and StepChange have been able to provide you with help and support at what sounds like a very difficult and stressful time.

    The difficulty with setting up an IVA is that 75% of the creditors have to agree for it to go ahead. Creditors and the Insolvency Service won't see a payment to family or friends as a priority expense in most cases.

    With bankruptcy the Official Receiver will look to obtain as much as possible towards the bankruptcy. They can set an income payment arrangement/order towards the bankruptcy. Itís unlikely the OR will allow for expenses such as payments to family during this time which can last a maximum of 3 years.

    StepChange will look to recommend any solutions that have a good chance of success. We wonít withhold information about any solutions from you. You can read about all the types of Debt Solutions on StepChanges homepage.

    Iím not sure if anyone else on the forum may have any other advice, but if you have questions about the recommendations StepChange has suggested weíd certainly be happy to discuss these queries or concerns further with you.

    You can find the contact details here.

    Take care,
    Rachael


    Hi everyone,
    MSE saved money and life as well in the past 8 years of my UK life.

    My current income £17650 annually with bonus extra £1000
    Partners £13000 annually with overtime (25hrs /week basic)

    I have in UK
    Barclaycard £9200
    HSBC loan £8200
    MBNA (PRA Group) £3107
    Rate setter £2188

    In India ( Mortgage for property where my mum lives in)
    £28000 left. I still pay £400(approx.) a month to this loan.

    In April 2017 I called Stepchange Charity as I was drowning in the debts along with my ill dad. My relationship was getting weaker due to finances. After I read about the SC Charity, I called them got a TPP for a year. That time I was almost screwed with own business I started with my friends which had to close last year. This is the reason I got arrears and I was struggling with my payments. When I left my company I joined a retail place 16hrs and within 1 year I pushed myself to become a 37.5hrs position and a key holder of the shop. I am so grateful for SC & MSE. Also my relationship with my wife got stronger and we came to know we gonna have little one in this August. Right now we are living in a shared room accommodation part of saving. I made a monthly budget for all expenses and managed to keep all outgoings in control. My partner also had a debt about £9k, which is now only £4500 left. As my credit was not in good shape we started clearing her debts first.

    However, today I spoke to SC for my review and they suggested me IVA or Bankruptcy. As I checked the pros and cons with both, I decided to go with IVA. But SC(another dept. who deals with IVA) informed me due to I am sending money India every month for the property my mom lives they IVA wont be the option. The lenders wouldn't like this. This was taken when my dad was there in his and my name. I lost him in last June. Right now my mom lives there alone as she don't want to live here.

    In the mean time we were checking for a property to buy on a shared ownership in my partners name, however this wasn't a good idea as her salary is not enough to get a mortgage on herself. When we were checking to rent a new place its gonna cost us about £900 per month just for a one bed property n bills. If we take one property then after August my partners salary will be only 90% of basic for 6 weeks and then SMP which is about £550 I guess. As current property is a shared accommodation its not suitable for a baby to live there. In this situation with house, mortgage in India, IVA or possible solution & bringing up a baby (expenses) the budgeting doesn't seems to fit in. However low we calculated I am short of £200 a month. I would need a solution if any one have gone through similar situation.

    The above all clearly states my inefficiency in dealing with money in right time. I understand my mistake, however looking forward no options are coming into my head other than few migraine attacks.

    * Is it worth calling the debtors independently and discuss the options?
    * IVA or Bankruptcy? Bankruptcy will it affect my retail job?
    * Any other possible solutions?

    Thanks in advance.
    Originally posted by joseph09
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Rachael
    Hi

    Thanks for posting.

    Iíll look to answer all the questions to the best of my ability but when it comes to bankruptcy some questions donít have a definite answer as itíd ultimately be up to the Official Receiver (OR).

    Firstly, if youíve arrears with gas and electric theyíll be included in bankruptcy and itís likely that the company will want a pre-payment meter installed until discharge. This is up to the utility company and is something the company could forcibly put in place.

    As for phone contracts, this is ultimately the Official Receivers decision. However, if it is included and the debt written off in bankruptcy it is likely an undischarged bankrupt would need to use a pay as you go option until discharged. If your sons phone is in your name itís be the same situation.

    The OR as far as Iím aware isnít going to actively contact your relatives or employer unless you have outstanding debt that would form part of the bankruptcy. Bankruptcy will be registered on the public insolvency register but youíd have to actively search a person on it to find out if they are insolvent.

    Itís relatively unlikely that anyone will search the register unless youíre in employment where you could lose your job if youíre insolvent. Most people would be aware when applying for a job about restrictions and checks that may be made. However, you can check your contract or speak with your HR department in privacy if youíve any concerns.

    Most accounts will only be closed for around 2 days immediately after filing for bankruptcy. Itís important to move any direct debits so they donít try and take them around these days and take out money in cash to cover these days.

    Whether the OR allows vehicles/assets to be kept is again ultimately their decision. If a vehicle is necessary for work travel etc and under £1000 itís usually not taken to form part of the bankruptcy. However, if the OR doesnít think its essential then they may look to take it.

    As an income payment arrangement/order can be set in place for a maximum of 3 years, again itís difficult to say if youíd be allowed to maintain the £150 a month towards this cost. There will be an allowed amount for hobbies but if this is over the average theyíd expect to see then they may not allow this expense.

    If youíve not already, Iíd suggest speaking with a debt advisory service to discuss the different debt solutions in more detail and so the solutions can be tailored to you.

    If youíd like to can access StepChanges contact details here.

    Hope this helps.
    Rachael




    Can I ask a few questions?

    When you go bankrupt, are you forced to go on a key meter for your gas and electric?

    Are you forced to go on a pay and go sim card and have to give up your mobile phone contract? I pay for my sons mobile contract too, what happens with that?

    Regards to my income, i do not get the same amount each week. How do they work that out? I am paid different amounts each week so how do i calculate my income?

    Do they contact your family members to let them know? Work etc?

    How do i access my money if they freeze your bank account?

    I also have a car, not worth then £1k and I also own a bus (only worth scrap value) which I preserve. That is my hobby. I pay £150 a month to store it and have to pay TAX MoT and insurance on it. Will I have to give that up? It is my hobby and all I have.

    I work a rest day every week which is not even covering my debt repayments so need advice
    Originally posted by Kimberley
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Gellerbing
    • By Gellerbing 10th Apr 18, 1:12 PM
    • 34 Posts
    • 3 Thanks
    Gellerbing
    I'm really confused right now and starting to worry. After i phoned stepchange they went through the questions, which were just asking about the deductions on my wage slip, my tax code and to confirm my middle name. Anyway they said that was everything they needed and could now complete my application, they then sent me the barcode and i was all ready to pay, but just before i was about to go pay i recieved an email asking me to ring them again. They want to ask me some questions from the insolvency team which will take around 30 mins! That sounds like a lot of questions, should i be worried? Obviously I'm not going to pay until they have everything they need.
  • StepChange_Allen
    I'm really confused right now and starting to worry. After i phoned stepchange they went through the questions, which were just asking about the deductions on my wage slip, my tax code and to confirm my middle name. Anyway they said that was everything they needed and could now complete my application, they then sent me the barcode and i was all ready to pay, but just before i was about to go pay i recieved an email asking me to ring them again. They want to ask me some questions from the insolvency team which will take around 30 mins! That sounds like a lot of questions, should i be worried? Obviously I'm not going to pay until they have everything they need.
    Originally posted by Gellerbing

    Hi Gellerbing

    Thanks for posting.

    I take it from what you've said that you're about to submit a debt relief order (DRO) application. I can't speculate why our DRO team need to speak with you, it could just be final checks to make sure there's no reason the application wouldn't go through.

    The best thing to do is to give them a call and all will become clear, please don't worry at this stage.

    Best wishes

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • sammydodger
    • By sammydodger 17th Apr 18, 3:01 PM
    • 43 Posts
    • 2 Thanks
    sammydodger
    HI,

    I!!!8217;m currently filling in my bankrupcy forms..

    I!!!8217;m self employed and have 38k of personal debt ..

    I have spoken to the business debtline so I know bankrupcy is the best option for me now as I have no assets really (apart from a car 09 reg worth around £1800 - iv had advise on this!

    My main questions are..

    I bought a sofa with DFS in November for 2500 ish including the care plan etc... I!!!8217;m assuming this would go into my bankrupcy so do I need to stop paying for it so it!!!8217;s not a preferential payment and how much would I put it down for as an asset for value I have no idea??

    Also... before I realised I was insolvent I was struggling a bit so paid off some buy now pay it next years on my very catologue off with my credit card as decided that finding £100 ish a month would be easier then finding bigger payments of 300-600 to pay in one month felt impossible. Would this now be seen as preferential payments also?? I!!!8217;m really stressed out about it!!

    Thanks in advance
  • StepChange_Allen
    HI,

    I!!!8217;m currently filling in my bankrupcy forms..

    I!!!8217;m self employed and have 38k of personal debt ..

    I have spoken to the business debtline so I know bankrupcy is the best option for me now as I have no assets really (apart from a car 09 reg worth around £1800 - iv had advise on this!

    My main questions are..

    I bought a sofa with DFS in November for 2500 ish including the care plan etc... I!!!8217;m assuming this would go into my bankrupcy so do I need to stop paying for it so it!!!8217;s not a preferential payment and how much would I put it down for as an asset for value I have no idea??

    Also... before I realised I was insolvent I was struggling a bit so paid off some buy now pay it next years on my very catologue off with my credit card as decided that finding £100 ish a month would be easier then finding bigger payments of 300-600 to pay in one month felt impossible. Would this now be seen as preferential payments also?? I!!!8217;m really stressed out about it!!

    Thanks in advance
    Originally posted by sammydodger

    Hi there

    Thanks for posting.

    Yes the DFS debt would be included in bankruptcy; in terms of an asset, I'm not sure standard household furniture has to be listed but you could contact the Insolvency Service to check.

    Regarding the preferential payments, it's a possibility but I can't say for sure either way as there's not a specific rule on where it definitely does and doesn't apply. Again I'd suggest you check with the Insolvency Service before submitting your application. You can find their details here (the contact details are at the bottom): www.gov.uk/government/organisations/insolvency-service

    I hope this is helpful.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
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