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  • FIRST POST
    Miss_Malice
    Jacobs Bailiffs - Council Tax
    • #1
    • 10th Aug 12, 11:48 AM
    Jacobs Bailiffs - Council Tax 10th Aug 12 at 11:48 AM
    Hello everyone.

    This is my first thread and I am in need of your help.

    To cut a long story short due to medical reasons and sticking my head in the sand I am behind on my council tax. Silly I know, but I have been making payments as and when I can through the online payment website for my local council (Bolton At Home). I received a letter from Jacobs Bailiffs (the 1st letter) is goes along the lines of:
    .................................................. ..............................
    BAILIFFS REMOVAL
    AMOUNT DUE: 412.89p (In bold red lettering)

    If the above amount is not paid in 7 days we will have no option but to enforce a liability order by the bailiffs attending your premises with a view to seize goods. If we seize them, it is unlikely further costs will be less than 110.00.

    If you cannot pay now, then please contact the office.

    .................................................. ...............................

    I then phoned them up, explained myself at least 4 times and tried setting up a payment plan with them. I was told rather bluntly that I would have to pay a 50 good will payment in order to do the payment plan. I did not have no could I get hold of the money so I phoned them back, he laughed at me down the phone and then hung up.

    On the 7/8/12, I received a "hand delivered" letter stating that in 48 hours they would be coming to take goods.

    Shaken up, I called Mr Ian Hobson (Bailiff in charge) and told him quite calmly that I did not have 588.89 and that I have two small children to feed and house etc. He again, was not really bothered by that and asked me to find the money or else! I asked him if it was possible to set up a payment plan with him seeing as I had funds availiable to do so, he said no. So I told him I would call him back if I could get something together for him.

    I phoned up Bolton Council and asked them to please take the debt back so I could make smaller payments. They refused saying it was down to the Bailiffs now and to deal with them. I explained that I had been making payments via the payment website, but I got it confused because what I thought I was paying off was the "Council Tax 2" bill when infact its been paying another one.

    With that I phoned the bailiff again he went over the same information with me, and said that he had been to my property to hand me a Walk In Possession order. He hasn't been to the property at all. I am a hermit, I am hardly ever out. He has not been at all. I have not signed or seen anything to say otherwise!

    All in all I spoke to both the council and the bailiffs and I am not getting anywhere.

    Do I need to email or write to anyone?
    And if so, what?

    The bailiff is coming back on wednesday, I'll be at home with my two children scared! Could anyone please help me?

    Thank you in advance.
Page 3
  • cammo2000
    im sorry, but as a past employee of the bailiff company mentioned, i have to disagree. they operate to strict practice and very professionally at all times. due to the nature of the industry ie (collecting money) legitamately, for unpaid taxes, this upsets people! they do not operate in a thretening or uncaring manner EVER!
    • ladybez
    • By ladybez 25th Feb 13, 12:51 PM
    • 471 Posts
    • 463 Thanks
    ladybez
    I'm sure many would beg to differ!!!!
  • Arf170294
    Hi my house mate got a letter from Jacobs bailiff this morning for outstanding council tax.well my house is a shared house.and i don't have any issues with council about council tax.cause I'm still studying i don have to pay council tax.my question is,if they come,will they take my stuff as well?should i be worried?if anyone could help me with my query,i would be so great full,many thanks.
    • hallowitch
    • By hallowitch 11th Mar 14, 10:35 PM
    • 1,263 Posts
    • 1,012 Thanks
    hallowitch
    Hi my house mate got a letter from Jacobs bailiff this morning for outstanding council tax.well my house is a shared house.and i don't have any issues with council about council tax.cause I'm still studying i don have to pay council tax.my question is,if they come,will they take my stuff as well?should i be worried?if anyone could help me with my query,i would be so great full,many thanks.
    Originally posted by Arf170294


    they can only remove /levy goods belonging to the debtor


    I take it you have a lock on your door keep everything that belongs to you in there


    tell your house mate not to let them in they have no legal right of forced entry (locksmith police ect) regardless of what they say they must gain entry by peaceful means by invitation open window closed but unlocked door never forget BAILIFFS LIE


    if push comes to shove a statutory declaration will protect your property this cost approx. 5/10


    tell your house mate to get it sorted because you can be jailed for not paying council tax if he has the council ref no he can pay the council on-line regular amounts every week shows willing as long as he keeps the bailiffs out the house (they don't levy his goods) they will eventually give up and move on this also keeps his bailiff fee to the maximum of 42.50
    I am not an expert I am self taught i have no legal training any information I post is based on my own personal experience and information gained from other web sites


    If you are in any doubt please seek legal/expert advice help
    • dancingfairy
    • By dancingfairy 12th Mar 14, 9:38 PM
    • 8,961 Posts
    • 7,344 Thanks
    dancingfairy
    Firstly it depends on what type of tenancy you have. If you each rent a room seperately then it may be up to the landlord to pay your council tax. If you rent the house between you and are all listed on the council tax then you (the occupiers/residents) are liable to pay the council tax. The good news from what you say is that you are a student so therefore get an exemption. You will probably need a letter or form from your college or university to confirm that you are a student and don't need to pay council tax.
    Making my money go further with MSE
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    75/1200
    • topaztiger1983
    • By topaztiger1983 23rd Sep 14, 10:56 PM
    • 574 Posts
    • 570 Thanks
    topaztiger1983
    I also have an issue with these jerks, mine is for council tax, I had an arrangement with them then I broke the arrangement as my benefit was sanctioned

    Now I am in work I want to start paying them, but the idiots have now sent a bailiff with a hand delivered letter asking for over 400 immediately or they will remove goods from my home, the problem there is that most of my good are either on loan from the council or on HP, I am not going to let them in the house anyway as they have no right to enter my property in the first place

    I am just worried about them coming around when I am at work and trying to intimidate my partner
    Last edited by topaztiger1983; 23-09-2014 at 10:59 PM.
  • phil dar
    Ive registered here specifically because of Jacobs bailiffs, who have repeatedly hounded my ex partner over an old council tax debt, which was for 738.01 a hand written note was posted by one of their bailiffs a mr james Conwell (appropriate name) giving 7 days to pay the bill, wanting to help my ex get rid of the debt, I rang him and like an idiot allowed him access to my ex`s house, because I was confident I could pay them off, once he was inside he asked for 1,700 pounds and began to act slightly aggressively in front of my children, wen I said that was a ridiculous amount to have added on, he left and turned up with a crew of bailiffs under the pretence that I had been aggressive which I wasn't and they used intimidating and rude behaviour in front of my children who were then 5 and 7 years old, subsequently I did get aggressive due to their behaviour, which then escalated out of all proportion, so cammo2000 is this what you call reasonable behaviour, from bailiffs ?


    The only people who get upset about non payment of taxes are people collecting money and making huge profits at others expense, in addition the charges are scandalous to expect a single mother to pay that kind of money is nothing short of extortion, legal or not I would also like to ask the question of upsetting young children by their actions because im fairly sure that no legitimate bailiff working in a legal and professional manner would behave in such a disgraceful way and to return with a team of aggressive bailiffs is disgusting, all because I allowed them entry, so there you have it, that's how they operate.


    Im also curios if all those charges are legal ones.


    Other things ive noticed is bailiffs tend to turn up around Christmas, I suppose they like to add a bit of Christmas cheer to the festive season.


    Anyway that's part of my experiences with Jacobs bailiffs I wont go on any further but surfice to say I ended up paying 550 which was the minimum they asked for to remove the order, being, honest I was loathed to pay any at all, after the kind of behaviour they displayed and basically they only got any at all, because, I wanted to try help my ex from harassment from them. One more thing I think my ex has had to make arrangements to pay off the rest.
    Last edited by phil dar; 31-12-2014 at 9:20 AM. Reason: adding further thoughts on the matter
    • amylouise220591
    • By amylouise220591 30th Nov 16, 5:22 PM
    • 1 Posts
    • 0 Thanks
    amylouise220591
    Please help me guys, sorry to join your thread but I answered the door to a Jacobs law enforcement officer earlier, whom to I had no notice of him coming! He demanded I paid the full amount of 1,259.53, to which I was shocked and also confused as I have been making regular monthly payments of 20per month since 25/08/2016 to my old council to pay for the bill of 1,024.53, as I read this thread when I last received a letter from Jacobs in May, yes it took nearly 3 months for me to get the information of what we owed. Anyway Iv paid 20 a month so far which is 60 off the above figure to the council. Anyway, when he came to the door me and my partner both panicked and we stupidly paid 100 on card and said the will be back to collect the remaining 1159.23 on Friday (2/12/16). Now we are both panicking because it a stay at home Mum to two babies (3yrs and 1yrs, luckily they were both asleep when he came) and have no income what so ever and my partner is self employed so who knows when his next pay check will be! please someone help me! I'm petrified and right near Christmas too!
  • National Debtline
    Please help me guys, sorry to join your thread but I answered the door to a Jacobs law enforcement officer earlier, whom to I had no notice of him coming! He demanded I paid the full amount of 1,259.53, to which I was shocked and also confused as I have been making regular monthly payments of 20per month since 25/08/2016 to my old council to pay for the bill of 1,024.53, as I read this thread when I last received a letter from Jacobs in May, yes it took nearly 3 months for me to get the information of what we owed. Anyway Iv paid 20 a month so far which is 60 off the above figure to the council. Anyway, when he came to the door me and my partner both panicked and we stupidly paid 100 on card and said the will be back to collect the remaining 1159.23 on Friday (2/12/16). Now we are both panicking because it a stay at home Mum to two babies (3yrs and 1yrs, luckily they were both asleep when he came) and have no income what so ever and my partner is self employed so who knows when his next pay check will be! please someone help me! I'm petrified and right near Christmas too!
    Originally posted by amylouise220591
    Hi

    I’m sorry I’ve only just noticed your post. I think you might get more replies if you start your own thread.

    Just to clarify, if it’s an enforcement officer (also known as a bailiff) collecting council tax they aren’t law enforcement. Just enforcing payment of a council tax bill.

    Did you receive a notice of enforcement at all?

    As long as he hasn’t been inside your home so far, listed your belongings and then you signed the agreement, he can’t force entry. The simplest way to stay in a strong negotiating position is to make sure you don’t let him in and keep the door locked. If you own a vehicle keep it in a garage or well out of the way for now.

    You can only afford what you can afford so make a realistic payment offer. If the enforcement officer refuses to accept it you can save it up. There will most likely come a point where they either accept your payments or pass the debt back to the council.

    There is a factsheet on council tax collection here which might be useful:

    www.nationaldebtline.org/EW/factsheets/Pages/council-tax-recovery/counciltaxdebt.aspx

    You’re welcome to contact National Debtline if you would like to discuss your situation in more detail with an adviser.

    James
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
    • Rikky
    • By Rikky 10th Aug 18, 8:29 PM
    • 8 Posts
    • 1 Thanks
    Rikky
    Bailiffs
    Hi

    On the point of Bailiffs,

    Given the new GDPR amendment and unless implicitly implied, the Council may not pass on 'personal details' to Bailiffs without your written consent.

    is this correct?

    Presumably, if a Country Court order has been issued, are they then empowered to use your personal details to collect monies?

    Many Thanks
    • sourcrates
    • By sourcrates 10th Aug 18, 8:57 PM
    • 15,923 Posts
    • 14,996 Thanks
    sourcrates
    Hi

    On the point of Bailiffs,

    Given the new GDPR amendment and unless implicitly implied, the Council may not pass on 'personal details' to Bailiffs without your written consent.

    is this correct?

    Presumably, if a Country Court order has been issued, are they then empowered to use your personal details to collect monies?

    Many Thanks
    Originally posted by Rikky
    Another Old post resurrection.

    Hi,

    No its not correct.

    Councils act under a liability order to chase unpaid council tax.
    That allows them certain powers including use of bailiffs.
    Last edited by sourcrates; 10-08-2018 at 9:12 PM.
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    • Craig1981
    • By Craig1981 11th Aug 18, 6:54 AM
    • 565 Posts
    • 279 Thanks
    Craig1981
    Another Old post resurrection.

    Hi,

    No its not correct.

    Councils act under a liability order to chase unpaid council tax.
    That allows them certain powers including use of bailiffs.
    Originally posted by sourcrates
    agreed. Bailiffs is a last resort for a council, but a legal one
    1st reminder, 2nd reminder, final notice, summons, liability order, 14 day letter, attachment to earning or attachment to benefits. only then would they instruct a bailiff to collect.

    so before bailiffs come calling, there is always enough time to sort out wtht council direct
    • CIS
    • By CIS 11th Aug 18, 12:07 PM
    • 10,850 Posts
    • 6,299 Thanks
    CIS
    agreed. Bailiffs is a last resort for a council, but a legal one
    1st reminder, 2nd reminder, final notice, summons, liability order, 14 day letter, attachment to earning or attachment to benefits. only then would they instruct a bailiff to collect.

    so before bailiffs come calling, there is always enough time to sort out wtht council direct
    Originally posted by Craig1981

    Once a liability order is obtained there is no is requirement to issue a 14 day notice of enforcement action (this has been removed). Once the order has been granted an enforcement agent can be instructed immediately (the enforcement agent now gives the notice, now 7 days, that used to be done via the 14 day notice from the council). There is no requirement to try an AOB or AOE either.
    I no longer work in Council Tax Recovery but instead work as a self employed Council Tax paralegal assisting Council Tax payers. My views are my own reading of the law and you should always check with the local authority in question.
    • Craig1981
    • By Craig1981 12th Aug 18, 7:34 AM
    • 565 Posts
    • 279 Thanks
    Craig1981
    Once a liability order is obtained there is no is requirement to issue a 14 day notice of enforcement action (this has been removed). Once the order has been granted an enforcement agent can be instructed immediately (the enforcement agent now gives the notice, now 7 days, that used to be done via the 14 day notice from the council). There is no requirement to try an AOB or AOE either.
    Originally posted by CIS
    may be no requirement, but as still working in CT recovery for various councils, they all practice the same. Councils will give every chance and avenue to collect PRIOR to enforcement, as want to keep collection in house before handing over to a 3rd party

    but as i originally said, the amount of reminders and letters sent prior to a liability order being granted is still high, so when faced with bailiffs, the council has had no other option for this action
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