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  • FIRST POST
    • woodbine
    • By woodbine 15th Mar 12, 10:24 PM
    • 18,324Posts
    • 24,708Thanks
    woodbine
    warm home discount scheme
    • #1
    • 15th Mar 12, 10:24 PM
    warm home discount scheme 15th Mar 12 at 10:24 PM
    if you qualified for the warm home 120 fuel rebate discount this year(2011/12)a reminder that unless you qualified automatically then you will have to re-apply for 2012/13(130)

    the scheme runs for 4 years,and has to be applied for each year,so after april 6th 2012 contact your supplier to register again.

    all payments for 2011/12 should be made before the end of march,and if it puts your account in credit you can ask for a refund,or lower monthly direct debits if you prefer
Page 33
    • poppy12345
    • By poppy12345 10th Sep 17, 10:43 PM
    • 2,920 Posts
    • 2,886 Thanks
    poppy12345
    I have just tried for my Mam & it was refused, Not sure if I understood the criteria. Her income is below the threshold but she claims no benefits at all (State Pension & Private Pension only)
    What was the reason yours was refused online?

    I thought she could claim under these rules

    Be a customer with a gross annual household income (HHI) of less than 16,190[1] and the account holder is living with mental or physical disability or illness, or there is vulnerability within the home (children living in the house aged 5 or under) or of pensionable age.

    Income is less & she is 75
    Originally posted by laudan
    It's not the broader group your mother would qualify under. It's the core group if anything. If she recieves guaranteed pension credit then this is what would qualify her. If she does then British gas will contact her.
    This is take from the website....
    If you are a Pension credit customer you will be automatically considered for the discount and the Government will write to those who are potentially eligible for the winter 2017/2018 discount in autumn 2017.
    You may qualify for this energy discount if you are the named or partner of the account holder on 9th July 2017 (the qualifying date) and you:
    • Receive only the Guarantee Credit element of Pension Credit (without receiving the Savings Credit)
      OR
    • Receive the Guarantee Credit element of Pension Credit as well as the Savings Credit.
    If you meet the following conditions, you do not need to do anything now to get your discount in 2017/2018.
    • minimad1970
    • By minimad1970 10th Sep 17, 11:03 PM
    • 4,473 Posts
    • 9,332 Thanks
    minimad1970
    British Gas Warm home discount application is now open for 2017/18. I applied online and the application was refused so I phoned and it was ok
    Originally posted by minimad1970
    I have just tried for my Mam & it was refused, Not sure if I understood the criteria. Her income is below the threshold but she claims no benefits at all (State Pension & Private Pension only)
    What was the reason yours was refused online?
    Originally posted by laudan
    When the adviser put my details in the application was refused and he couldn't understand why, so he did it again with the same answers and it was accepted. So a bit of a mystery really.
    • laudan
    • By laudan 11th Sep 17, 8:24 AM
    • 217 Posts
    • 30 Thanks
    laudan
    It's not the broader group your mother would qualify under. It's the core group if anything. If she recieves guaranteed pension credit then this is what would qualify her. If she does then British gas will contact her.
    This is take from the website....
    If you are a Pension credit customer you will be automatically considered for the discount and the Government will write to those who are potentially eligible for the winter 2017/2018 discount in autumn 2017.
    You may qualify for this energy discount if you are the named or partner of the account holder on 9th July 2017 (the qualifying date) and you:
    • Receive only the Guarantee Credit element of Pension Credit (without receiving the Savings Credit)
      OR
    • Receive the Guarantee Credit element of Pension Credit as well as the Savings Credit.
    If you meet the following conditions, you do not need to do anything now to get your discount in 2017/2018.
    Originally posted by poppy12345
    I said above she claims no Benefits she is not on Pension Credit so not sure what you. Mean by your answer
    • poppy12345
    • By poppy12345 11th Sep 17, 8:28 AM
    • 2,920 Posts
    • 2,886 Thanks
    poppy12345
    I said above she claims no Benefits she is not on Pension Credit so not sure what you. Mean by your answer
    Originally posted by laudan
    Then she wouldn't be eligible for the warm home discount. All energy suppliers have their own criteria.
    • laudan
    • By laudan 11th Sep 17, 12:49 PM
    • 217 Posts
    • 30 Thanks
    laudan
    Then she wouldn't be eligible for the warm home discount. All energy suppliers have their own criteria.
    Originally posted by poppy12345
    We have just rang all the ask was if she lived by her self - Yes
    Income - was less than the limit
    Any medical conditions - no
    Did she need to store medicine in a fridge or need electricity for medical equipment - no
    They said because her income is under the limit & she is of pensionable able she qualifies
    • laudan
    • By laudan 11th Sep 17, 12:50 PM
    • 217 Posts
    • 30 Thanks
    laudan
    When the adviser put my details in the application was refused and he couldn't understand why, so he did it again with the same answers and it was accepted. So a bit of a mystery really.
    Originally posted by minimad1970
    Thanks same for my Mam, rang & she qualifies.
    • laudan
    • By laudan 10th Oct 17, 9:05 PM
    • 217 Posts
    • 30 Thanks
    laudan
    Did anyone who rang up & were told they qualified receive anything in writing to confirm this?
    • minimad1970
    • By minimad1970 11th Oct 17, 9:34 AM
    • 4,473 Posts
    • 9,332 Thanks
    minimad1970
    Did anyone who rang up & were told they qualified receive anything in writing to confirm this?
    Originally posted by laudan
    I didn't, but then I never have before either.
    • nextyeartina
    • By nextyeartina 12th Oct 17, 8:39 PM
    • 722 Posts
    • 1,053 Thanks
    nextyeartina
    I'm with BG and did mine online. How do I know if I qualify? X
    The 1,000 emergency fund challenge #163 - 536.16/1000
    • Dandytf
    • By Dandytf 12th Oct 17, 8:52 PM
    • 1,348 Posts
    • 421 Thanks
    Dandytf
    I!!!8217;ve applied 1st time online via Scottish Power.
    I have their auto reply and await a decision.
    I read the criterea etc-maybe M.S.+PIP/WTC will qulaify for warm home discount.
    Any MSER!!!8217;s know if it!!!8217;s weeks or months for an answwr from Scottish Power.
    sc dmp 2012 13k Jan 2018 8840 paid. 60% approx.
    Mid 2018 Help2save 50 uk pounds per month
    Mid 2018-Virgin Money E-saver V11 -250+50 uk pounds per month
    • Gunsh0tglitt3r
    • By Gunsh0tglitt3r 19th Oct 17, 10:19 PM
    • 24 Posts
    • 16 Thanks
    Gunsh0tglitt3r
    I applied online with SSE a few months ago and recently received a letter advising I had been accepted and now to just wait until I hear from them again. In the past I've had the money allocated in November/December, and more recently, it has been applied in Feb. All dependent on how busy they are I guess. But if you receive a letter of acceptance, it will be applied.
    • hilljd00
    • By hilljd00 31st Jan 18, 3:19 PM
    • 35 Posts
    • 8 Thanks
    hilljd00
    I applied for mine last year and BG refused to pay as I left them this month. My new supplier is also refusing

    I qualify.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 31st Jan 18, 3:25 PM
    • 5,224 Posts
    • 5,342 Thanks
    poppasmurf_bewdley
    I applied for mine last year and BG refused to pay as I left them this month. My new supplier is also refusing

    I qualify.
    Originally posted by hilljd00
    I know it sounds hard, but you don't qualify.

    You don't qualify through British Gas because you left them before they made the payment. They make it very clear that if you leave before payment is made, then you won't get it.

    You have also been refused WHD by your present supplier, but don't say why. Are you too late to apply? Or don't they give WHD? Either way, you don't qualify. If you did with either supplier, you would get the Discount.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
    • rich_shot2003
    • By rich_shot2003 1st Feb 18, 6:23 AM
    • 1,944 Posts
    • 583 Thanks
    rich_shot2003
    Anyone had there payment from BG on pay as you go yet?

    i know they say anytime up till end of March.
    • Cyclamen
    • By Cyclamen 1st Feb 18, 8:46 AM
    • 432 Posts
    • 429 Thanks
    Cyclamen
    I applied for mine last year and BG refused to pay as I left them this month. My new supplier is also refusing

    I qualify.
    Originally posted by hilljd00
    Sadly this is how the scheme works.. the new supplier wasn't providing your energy over the winter/when you applied so wont pay and BG get out of it.

    I have had numerous online chats with EDF to find out if i could swap before the payment goes in and still get it.. the advisers gave me different info but i found a letter from the scheme that stated if I swapped I would not be eligible.

    Another supplier had a better tariff and my edf tariff had ended so I just had to wait and check back weekly to see if we'd been paid.

    I am sorry you have missed out.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 1st Feb 18, 9:02 AM
    • 5,224 Posts
    • 5,342 Thanks
    poppasmurf_bewdley
    Anyone had there payment from BG on pay as you go yet?

    i know they say anytime up till end of March.
    Originally posted by rich_shot2003
    Yes, my sister got hers just before Christmas.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
    • BorisThomson
    • By BorisThomson 1st Feb 18, 1:53 PM
    • 1,586 Posts
    • 3,426 Thanks
    BorisThomson
    This might cause a big backlash so I'm going to start by saying I am writing on behalf of a friend! She has received the warm home discount without having applied and probably not even being eligible. I say probably because despite her husband being on some sort of income support, she earns a relatively good salary and we have both checked the broader category and we both believe this to be an error by the energy company who shall remain nameless. They have no children, rent a house with prepaid meters and the money just appeared on the electric meter this morning! Obviously the right thing to do would be to own up but they are not rich by any means and this extra electric will really help them out! Should they say something? If the energy company realises their mistake and rectifies it they will only have to pay it back later anyway but could they get in trouble for not saying anything when it's not their fault? And please don't preach good morals! I'm sure not everyone who receives this is completely desperate for it and be honest, what would you do if you received this and were struggling with your bills..
    Originally posted by Shadylady79
    Of course they should say something. Failure to do so - knowingly taking advantage of an error - would be fraud.

    What kind of income support is your husband on? You are aware that any means tested benefit must be based on the household income?
    • poppy12345
    • By poppy12345 1st Feb 18, 3:04 PM
    • 2,920 Posts
    • 2,886 Thanks
    poppy12345
    This might cause a big backlash so I'm going to start by saying I am writing on behalf of a friend! She has received the warm home discount without having applied and probably not even being eligible. I say probably because despite her husband being on some sort of income support, she earns a relatively good salary and we have both checked the broader category and we both believe this to be an error by the energy company who shall remain nameless. They have no children, rent a house with prepaid meters and the money just appeared on the electric meter this morning! Obviously the right thing to do would be to own up but they are not rich by any means and this extra electric will really help them out! Should they say something? If the energy company realises their mistake and rectifies it they will only have to pay it back later anyway but could they get in trouble for not saying anything when it's not their fault? And please don't preach good morals! I'm sure not everyone who receives this is completely desperate for it and be honest, what would you do if you received this and were struggling with your bills..
    Originally posted by Shadylady79
    Yes they should tell the energy company. What makes them think they can keep this when it's obviously some error?

    If she earns a good salary then he must be claiming a Contribution based benefit because he would be enititled to an Income related one, with her salary. He could also be claiming a disability benefit like DLA/PIP which isn't means tested.
    • minimad1970
    • By minimad1970 8th Feb 18, 11:18 PM
    • 4,473 Posts
    • 9,332 Thanks
    minimad1970
    Anyone had there payment from BG on pay as you go yet?

    i know they say anytime up till end of March.
    Originally posted by rich_shot2003
    Mine came in the post today.
    • wellynever
    • By wellynever 9th Feb 18, 4:42 AM
    • 764 Posts
    • 1,036 Thanks
    wellynever
    Anyone had there payment from BG on pay as you go yet?

    i know they say anytime up till end of March.
    Originally posted by rich_shot2003
    Got mine yesterday.
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