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  • FIRST POST
    • patrick47
    • By patrick47 14th Feb 12, 1:33 PM
    • 1Posts
    • 0Thanks
    patrick47
    brabantia bins
    • #1
    • 14th Feb 12, 1:33 PM
    brabantia bins 14th Feb 12 at 1:33 PM
    I purchased a brabantia 50 ltr touch lid bin, the catch has sheared off. I contacted brabantia who asked me to look for there logo on the bin.I could'nt find one anywhere, they said the bin was'nt genuine, but I purchased it from Debenhams in Harrow approx 6years ago , any ideas ?
Page 1
    • grayme-m
    • By grayme-m 14th Feb 12, 1:40 PM
    • 1,386 Posts
    • 863 Thanks
    grayme-m
    • #2
    • 14th Feb 12, 1:40 PM
    • #2
    • 14th Feb 12, 1:40 PM
    The only place I can see 'Brabantia' on ours is on the lid.

    Don't they come with a ten year guarantee, in which case take it back to Debenhams?
    Toyota - 'Always a better way', avoid buying Toyota.
    • Bongedone
    • By Bongedone 14th Feb 12, 1:49 PM
    • 2,389 Posts
    • 1,636 Thanks
    Bongedone
    • #3
    • 14th Feb 12, 1:49 PM
    • #3
    • 14th Feb 12, 1:49 PM
    They asked me for a photo so they could work out which catch to send. Mine is on the lid also
  • oscardog
    • #4
    • 15th Feb 12, 10:19 PM
    • #4
    • 15th Feb 12, 10:19 PM
    Brabantia have always been very good in the past - would be surprised if they suddenly turned sour!

    Good luck getting a replacement though.
  • mmikailian
    • #5
    • 15th Feb 12, 10:53 PM
    • #5
    • 15th Feb 12, 10:53 PM
    https://www.brabantia.com/en/Service%20Parts

    have you tried this? you might find a bin that looks like yours and go from there!
    Pay off as much as you can in 2011 challenge 21:
    10,332.06/15,492.37 = 5160.31

    pay off as much as you can 2012 challenge 17: mmikailian = 1768.71/7000 = 5131.29
  • billybob54
    • #6
    • 14th Mar 12, 4:06 PM
    Brabantia Bins
    • #6
    • 14th Mar 12, 4:06 PM
    The logo is normally on the top of lid towards the back.

    Just had a similar problem with a broken hinge and I contacted Brabantia to see how much a replacement would be. They are sending me a brand new lid completely free of charge. This is excellent customer service.
    • dickydonkin
    • By dickydonkin 14th Mar 12, 5:13 PM
    • 2,884 Posts
    • 2,903 Thanks
    dickydonkin
    • #7
    • 14th Mar 12, 5:13 PM
    • #7
    • 14th Mar 12, 5:13 PM
    Not another reputable company now getting their once superior products manufactured in China? Surely not!


    2002
    Establishment of production unit in Zhuhai, China
    Last edited by dickydonkin; 14-03-2012 at 5:17 PM.
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