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  • FIRST POST
    • MGolden
    • By MGolden 13th Jan 12, 8:44 PM
    • 29Posts
    • 21Thanks
    MGolden
    Fascia and soffit replacement - two questions!
    • #1
    • 13th Jan 12, 8:44 PM
    Fascia and soffit replacement - two questions! 13th Jan 12 at 8:44 PM
    I need the fascia and soffits replaced on my three bedroom end of terrace house. So far we've had one quote from Anglian Home Improvement and that was for 2377 which seemed a bit steep to me. So, my two questions - is that a bit steep and are they any good (Anglian that is)? I've searched for reviews and I can only find ones going back five or six years which say 'steer clear' but they are still in existence and I wonder if they have improved?

    I do intend to get some more quotes but have no idea what sort of price we should be looking at. We live in Crystal Palace, SE london, not sure if that makes a difference?!
    Many thanks for reading!
    Michele
    Last edited by MGolden; 13-01-2012 at 9:27 PM. Reason: Spelling
Page 1
  • busyboysmum
    • #2
    • 14th Jan 12, 7:13 PM
    • #2
    • 14th Jan 12, 7:13 PM
    Not had the soffits and fascias done by Anglian but did have our windows and doors replaced by them a few years ago, worst thing we ever did, I had at least 2 A4 size pages of faults and called them out upto 3 years after fitting. We had every fitter in the area out over time sorting out problems, got a manager once (after I threatened to take it all further) and he was disgusted with the quality of fitting. Worst problem by far was not being able to close the front door on a Saturday night when of course they aren't at work. One of the fitters that came out said that it was quite common to have problems from a certain depot in the midlands!

    We thought that by paying a little extra using a well known established company that we would be ok, I guess not.

    To rub salt our the wounds they keep cold calling trying to sell a conservatory even though I tell them to sling their hook and not come again.
    • McKneff
    • By McKneff 14th Jan 12, 7:58 PM
    • 36,306 Posts
    • 46,810 Thanks
    McKneff
    • #3
    • 14th Jan 12, 7:58 PM
    • #3
    • 14th Jan 12, 7:58 PM
    Get 3 local quotes, ask for references and go and see the people who have had it done.

    The 'biggies' will always overcharge. Im a big believer in keeping locals in business.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • MGolden
    • By MGolden 15th Jan 12, 2:02 PM
    • 29 Posts
    • 21 Thanks
    MGolden
    • #4
    • 15th Jan 12, 2:02 PM
    • #4
    • 15th Jan 12, 2:02 PM
    Thanks McKneff, to be honest I usually do get three quotes and as a rule of thumb go with the middle one but I seem to be finding it difficult to get hold of any local companies I shall may make a concerted effort this week.

    Busyboysmum - you confirmed what I suspected - they use great sales staff but so often this isn't followed up by good fitters!
  • chippi
    • #5
    • 15th Jan 12, 2:24 PM
    • #5
    • 15th Jan 12, 2:24 PM
    Get 3 local quotes, ask for references and go and see the people who have had it done.

    The 'biggies' will always overcharge. Im a big believer in keeping locals in business.
    Originally posted by McKneff
    Here here.
    I am a sole trader and as such my reputation is everything to me, thats where 90% of my work comes from referals. Some big firms fitters (not all as there are some very good ones) are working for the pay packet and are not that bothered about the companys reputation imo.
    Small is better
    • capeverde
    • By capeverde 18th Jan 12, 6:26 PM
    • 604 Posts
    • 366 Thanks
    capeverde
    • #6
    • 18th Jan 12, 6:26 PM
    • #6
    • 18th Jan 12, 6:26 PM
    you should pay between 60 - 80 per linear metre for fascia soffit and gutter on the eaves and around the same for bargeboard and soffit on the gable, as this is a bit more time consuming. The only other thing you have to factor in is access equipment. Anglian usually price in for full scaffold, whereas other companies may use towers or easi dec. Obviously this can effect the price quite a lot. just a point, anglian tend to use a vented soffit which if you live by a road will get filthy very quickley and its impossible to clean so go for a solid soffit but use an over fascia ventilator built into the rigid EPS (eaves protection system) this replaces the felt.
  • muskoka
    • #7
    • 18th Jan 12, 6:34 PM
    • #7
    • 18th Jan 12, 6:34 PM
    I just got my quote tongiht....

    Replacement of all exsiting fascias, soffits and guttering in rosewood
    any damaged rafters to be replaced with new timber
    all scaffolding, where required
    gables. Where peg tiles have been used on verges, these are removed and replaced with undercloaking. Tiles replaced and re-pointed
    ground sheets over lawns and flower beds
    all new materials to be used are kite marked and BBA approved
    all new downpipe to both storesy of house
    birds nests will be removed
    ventilated. Concealed fascia vent is fitted as standard.
    10yr insurance backed guarantee

    4000 inc. VAT (I think 31 linear metres)
    • capeverde
    • By capeverde 18th Jan 12, 8:10 PM
    • 604 Posts
    • 366 Thanks
    capeverde
    • #8
    • 18th Jan 12, 8:10 PM
    • #8
    • 18th Jan 12, 8:10 PM
    rosewood will add another 10 quid a metre. wouldnt bother repointing verges, total waste of time. even when they are fully re-bedded the cement usually parts company with the under cloaking, even if its uni bonded. get these instead, klober individual dry verge;

  • muskoka
    • #9
    • 18th Jan 12, 9:04 PM
    • #9
    • 18th Jan 12, 9:04 PM
    will look into it. thks
    • docmatt
    • By docmatt 21st Jan 12, 4:22 PM
    • 892 Posts
    • 462 Thanks
    docmatt
    I need the fascia and soffits replaced on my three bedroom end of terrace house. So far we've had one quote from Anglian Home Improvement and that was for 2377 which seemed a bit steep to me. So, my two questions - is that a bit steep and are they any good (Anglian that is)? I've searched for reviews and I can only find ones going back five or six years which say 'steer clear' but they are still in existence and I wonder if they have improved?

    I do intend to get some more quotes but have no idea what sort of price we should be looking at. We live in Crystal Palace, SE london, not sure if that makes a difference?!
    Many thanks for reading!
    Michele
    Originally posted by MGolden
    2377 is not steep from Anglian. Years ago they used to use their own window fitters to do fascias but now they have dedicated fascia only fitters.

    Go with Anglian, you'll have a firm guarantee from a 200+Million pound turnover business with an aftersales that exists.
    • capeverde
    • By capeverde 23rd Jan 12, 5:44 PM
    • 604 Posts
    • 366 Thanks
    capeverde
    good job the bank wrote down over 90m of their debts then!! Absolute nonsense post, with the likes of anglian its a lottery whether you get a good team or a bad team of fitters. Also, the only way to guarantee that they will come round to put any things right is to withhold money. Anglian installation managers work on a 4 tiered bonus system that is heavily reliant on revenue and debt, ie on a monthly basis they need to install continually higher volumes whilst making sure customers pay. Unfortunately they dont have the infrastructure or personnel to make this happen so they throw all of the products in that they can and as long as they get 90% of the balance they can claim this for their figures. They then rush around like lemmings trying to beg, bribe or blatantly lie to customers to get as much money in as possible to hit their debt targets. Whilst all this is going on, the fitters are back out on the next months revenue targets and customers are left with unfinished jobs. Before anyone tries to dispute this I used to be a regional operations manager in charge of numerous depots on the south coast. This was when the ex ADT alarm people were running the company for their PE group.
  • muskoka
    I;ve now got my quote down to just under 3K - 31 linear metres - spec as my above post (quote from same co that did my windows/doors and to be fair they have been excellent when I've had any aftersales issues/questions). Thsis is using a local Company. However, Cape Verde - appreicate your comment. on dry verge. Will look into that, but I'm now thinkign under the soffits I would like something err, fancy...not sure what its called, but it prettys it up a bit & adds a bit of character - any idea what I'm talking about please??
  • tradesman82
    hello posters, i own a fascia and soffit company in the midlands and have read all of your points.... a few things to remember, it is impossible to quote for a job without inspection as old soffits and fascias hide an absolute multitude of sins. once inspected you can then determine the overall cost for labor and materials and this should be broken down for the customer beforehand so they can see where the money is going. Also scaffolding can be very expensive where sometimes safety conscious alternatives can save a fortune i.e. we have our own van mounted lift and can obtain narrow track reach equipment for even the hard to reach areas. much more cost effective. I would also like to point out that the prices quoted by large companies are often subbed out to inexperienced contractors in this field that get a straight out 50% of your hard earned cash from the total bill which is just crazy. feel free to ask me any advice you require... send pics.... drawings anything you have and i will base a cost for worst case scenario which i will stand by whilst you gather quotes to get them down to a suitable price as yours all sound very expensive
    Typical costs
    mid terrace - 895.00 all in
    end terrace - 1295.00all in
    detached - 1695.00 all in
    and that gives you a 30 year guarantee on your fascias and soffits in white and 10 years on all colors.. insurance backed guarantees are something we looked into and are not worth the paper there written on, there are only one company in the uk offering it for fascias and if a company are mainly window and door installers they are not covered by there insurance. all fitters should be registered installers and guarantees will be posted to you within 2 weeks of completion. make sure your fitter is!!!!!! any advice you require please feel free to just ask and i will help you in anyway i can
  • trudidog
    Hope this helps, i am a small local tradesman in my area so reputation means everything to me, i use a company that give me a 30 year garentee on my materials, as a rule of thumb 80 per metre run, this depends on the colour used, first 2 tiles are pushed back and any rotten wood replaced eaves gaurd is used, if you have a welsh slate roof it my be better to cover, as the end slates are nailed to the fascia, if not , then fine, i always use an 18mm fascia and remove all old timber, i carry out on my own tower, and remove all the rubbish which is usually a skip or hippo bag, so as a rule of thumb 80 per merte run
    Last edited by trudidog; 05-07-2012 at 8:32 PM. Reason: mis spelling
    • no1catman
    • By no1catman 9th Jul 12, 10:53 AM
    • 2,744 Posts
    • 2,072 Thanks
    no1catman
    I live a late 30s semi - had the original (?) metal gutters replaced with black plastic 'metal' lookalike ones, plus the fascias etc, and plastic pipes to replace old metal ones. I believe the measurements were 7m frt & bk, + 9 side, with another 7 for the lower rear.
    Capitol did want 900 - we'll come about 10.00, it'll be finished by 4.00! In the event, had a local specialist firm for 1260, more attention to detail around the front bay, and lots more brackets - so took two days - 8.30 - 3.30 + 9.00 - 2.30.
    Looks good, had rain since - no drips in the wrong places!!
    I used to work for Tesco - now retired - speciality Clubcard
    • caitybabes
    • By caitybabes 4th Jan 13, 8:58 PM
    • 437 Posts
    • 1,245 Thanks
    caitybabes
    We're in a 3 bed semi and just had Zenith in for a quote for soffits, fascias and guttering.
    1st price (guaranteed for 2 years): 5675 (10% off if you use their 'lifestyle' plan to pay monthly (1.93% interest)
    2nd price (which includes subsidies for having a Zenith advertising board outside our house for 4 weeks): 3883
    3rd price (after a call to the manager, who then called his manager! which includes subsidies for having advertising board outside our house for 8 weeks and us writing a letter of recommendation): 2320.

    Although the 3rd and final price was tempting, it was only available if we signed up to it there and then. We asked if we were allowed the weekend to get some quotes to compare but were told no. We then spent a few mins googling and decided we could do better and didn't want to be pressured into it, so we said no. Now that the man is gone I am very pleased we said no!

    Just adding this in case it is helpful to someone else getting quotes, we're going to look for some companies who won't give us the hard sell and will give us an honest quote in the first place.
    • Russe11
    • By Russe11 4th Jan 13, 9:44 PM
    • 1,162 Posts
    • 420 Thanks
    Russe11
    We're in a 3 bed semi and just had Zenith in for a quote for soffits, fascias and guttering.
    1st price (guaranteed for 2 years): 5675 (10% off if you use their 'lifestyle' plan to pay monthly (1.93% interest)
    2nd price (which includes subsidies for having a Zenith advertising board outside our house for 4 weeks): 3883
    3rd price (after a call to the manager, who then called his manager! which includes subsidies for having advertising board outside our house for 8 weeks and us writing a letter of recommendation): 2320.

    Although the 3rd and final price was tempting, it was only available if we signed up to it there and then. We asked if we were allowed the weekend to get some quotes to compare but were told no. We then spent a few mins googling and decided we could do better and didn't want to be pressured into it, so we said no. Now that the man is gone I am very pleased we said no!

    Just adding this in case it is helpful to someone else getting quotes, we're going to look for some companies who won't give us the hard sell and will give us an honest quote in the first place.
    Originally posted by caitybabes
    works well does the 2 year gtd price ruse, thats how they got you to have a quote right?

    "we will come round and quote, the price is fixed for 2 years so you can come back to us if you like the price"

    Will always be a few customers that go, well actually we want it done now. They pay well over the top, everyone makes nice commisions.

    Will be a few customers whole after doing the phone calls will be lured in by the reduced price. These pay full money.

    Will be quite a few customers that where not interested at the start, but then once the price has come down 70% they then think they are saving a fortune. These pay the nuts price - the lowest the company will do it for, the salesman earns min commision.

    Then theres the one they don't get like you.
    Last edited by Russe11; 04-01-2013 at 9:47 PM.
    • caitybabes
    • By caitybabes 6th Jan 13, 3:37 PM
    • 437 Posts
    • 1,245 Thanks
    caitybabes
    And I'm pleased to say we went to a local firm yesterday and they quoted us an honest price straight off which was 1350 - that's 1k cheaper than Zenith's lowest quote!

    Also, Zenith had the cheek to call us yesterday under the guise of a 'customer service review' and, near the end of the call, said that they had been given permission to make new discounts available and would we be interested in another, lower, quote? I told them we would most certainly not.

    We've booked the local firm
    • docmatt
    • By docmatt 6th Jan 13, 8:43 PM
    • 892 Posts
    • 462 Thanks
    docmatt

    We've booked the local firm
    Originally posted by caitybabes
    As long as they removing all the wood and not just 'cutting out the rotten bits'
  • Cuttingedge
    We're in a 3 bed semi and just had Zenith in for a quote for soffits, fascias and guttering.
    1st price (guaranteed for 2 years): 5675 (10% off if you use their 'lifestyle' plan to pay monthly (1.93% interest)
    2nd price (which includes subsidies for having a Zenith advertising board outside our house for 4 weeks): 3883
    3rd price (after a call to the manager, who then called his manager! which includes subsidies for having advertising board outside our house for 8 weeks and us writing a letter of recommendation): 2320.

    Although the 3rd and final price was tempting, it was only available if we signed up to it there and then. We asked if we were allowed the weekend to get some quotes to compare but were told no. We then spent a few mins googling and decided we could do better and didn't want to be pressured into it, so we said no. Now that the man is gone I am very pleased we said no!

    Just adding this in case it is helpful to someone else getting quotes, we're going to look for some companies who won't give us the hard sell and will give us an honest quote in the first place.
    Originally posted by caitybabes
    I would just like to echo this post as I believe it helps both members of the public and tradesmen

    As a small local company we find the fact we don't hard sell and only give one quote, an honest and fair one I might add!! that we regularly take business away from the big nationals such as the one mentioned above.

    I genuinely believe that if the larger companies stopped making fools of themselves by quoting an astronomical price in the first place, and then halving it as if they are doing you a favour as long as you sign up there and then, they would get even more business!

    It is not rocket science that a fair quote in the first place and allowing time for people to get other quotes/ think it over stops people getting their backs up by feeling pressured. Admittedly a follow up sales call after a few days does no harm, but then the decision is left with the customer.

    If the price is fair in the first place a customer will come back to you without the need to pressure them into signing up on the spot
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