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    • MSE Archna
    • By MSE Archna 10th Jan 07, 11:02 AM
    • 1,874Posts
    • 6,140Thanks
    MSE Archna
    Council Tax Rebanding SUCCESS stories
    • #1
    • 10th Jan 07, 11:02 AM
    Council Tax Rebanding SUCCESS stories 10th Jan 07 at 11:02 AM
    MSE Insert!

    Forumite lanerideruk successfully reclaimed 19 years' worth of council tax - 2,400! Join and let us know what you've reclaimed too.

    Read how to do it yourself:

    This thread is especially for reporting your successes in getting your council tax rebanded plus refunds.

    The aim is to show others that it works.

    Please report your successes here, if possible in the format:

    Local Borough Council:
    Council Tax Band Before:
    Council Tax Band After:
    Amount refunded:
    Annual saving going forward:

    Plus if possible a few details on your experiences.IMPORTANT NOTE! This thread is only to report succcesses

    Please note this thread is ONLY for reporting successes/experiences. It isn't for answering questions, discussing what to do, or postulating on the general issues; any posts of that nature will be deleted. If you want to do that please instead go to the Discussion on Council Tax Cost Cutting

    This Forum Tip was included in MoneySavingExpert's weekly email

    Don't miss out on new deals, loopholes, and vouchers

    Last edited by Former MSE Andrea; 24-08-2015 at 12:15 PM.
    Report inappropriate posts:

Page 90
    • Robill
    • By Robill 3rd Apr 18, 4:46 PM
    • 1 Posts
    • 0 Thanks
    Local Council: Waverley
    Tax Band before: F
    Tax Band after: E
    Amount refunded: 5,598
    Annual Saving: 314

    Thank you so much. I would never have thought of doing this without seeing Martin's programme.
    Spoke to a lovely lady in the VOA office and, after 25 years in the wrong band, received an new banding.
    So easy to do! Phoned VOA on 5th March and new banding issued 18th March. Very impressed.
    Cash in bank account 13th April.
    Last edited by Robill; 13-04-2018 at 9:23 AM. Reason: Additional info.
    • WJE
    • By WJE 7th Apr 18, 11:59 AM
    • 1 Posts
    • 0 Thanks
    Thanks so much Martin
    I got a rebate dated back to the year 2000 and received over 2k
    Great result
    Thanks again
    • dr foster
    • By dr foster 9th Apr 18, 5:12 PM
    • 1 Posts
    • 0 Thanks
    dr foster
    Local Borough Council:- Elmbridge
    Council tax Band before: Band G
    Council tax Band after: Band F
    Amount refunded 3,800
    Money saved going forward 300 per month
    Thank you moneysavingexpert. Followed the instructions to the letter. We were only house surrounded by neighbours in the higher tax band. Had to provide evidence from rightmove etc of similar sized properties in lower bands and they have refunded for 10 years.
    • PeterA
    • By PeterA 12th Apr 18, 2:11 PM
    • 2 Posts
    • 0 Thanks
    Local Borough Council: Braintree District
    Council Tax Band Before: E
    Council Tax Band After: D
    Amount refunded: 2,395.48
    Annual saving going forward: 365

    Thankyou so much for sharing this money saving tip. After checking what band my neighbours were in I discovered there were identical properties in Band D instead of my Band E. Following the simple advice on here to estimate the 1991 sale price I got in touch with the local Valuation Office Agency & within a couple of weeks my band was reduced to Band D & I received a refund of almost 2,400 backdated to 2010 when I first moved in. Great advice & very easy claim process.
    • cuttle
    • By cuttle 12th Apr 18, 6:05 PM
    • 1 Posts
    • 0 Thanks
    Great success
    Leicester city council from band b to band a refund of 3134.14 plus 240 a year cheaper been in the wrong band for 25 years it was so easy just a quick phone call and six weeks later it was sorted so thank you Martin also I got 1500 back for reclaiming bank charges
    • Toadman
    • By Toadman 15th Apr 18, 7:25 AM
    • 2 Posts
    • 0 Thanks
    Local Borough Council: Broadland Norfolk
    Council Tax Band Before: F
    Council Tax Band After: E
    Amount refunded: 1650
    Annual saving : approx 350

    Thank you money saving expert, I followed your guide and found the process surprisingly easy.
    I spoke to the agency as my postcode was entered incorrectly but they were very helpful and encouraged me to research other similar properties within 10 miles who also have a lower band.
    Easily done in zoopla, and about an hours work.
    Completed the process in about 4 weeks, refund from the council arrived a few days after!!
    Highly recommend doing this, it sounds a lot harder than it actually is.
    • Condurrowalps
    • By Condurrowalps 18th Apr 18, 9:02 AM
    • 1 Posts
    • 0 Thanks
    Thank you
    Cornwall Council
    Band B
    Band A
    Still waiting for refund for last 19 years
    Will be saving 200 a year
    • Ben Barker
    • By Ben Barker 21st Apr 18, 8:36 AM
    • 1 Posts
    • 0 Thanks
    Ben Barker
    Success from a distance
    Council: Brighton and Hove
    Band before: C
    Band after: A
    Refund: 3815.37

    After seeing Martin talking about this on the telly and doing the checks on the website, I decided to try talking to the VOA. The first person I spoke to said that prices paid were irrelevant and I needed to find a lower-banded property with the same square footage. I was doing this from miles away so could not measure my own place or others' and went looking for floor plans on estate agents' websites. I managed to find one and rang the VOA again. Initially, I spoke to a jobsworth who could have been from a sitcom. Eventually he got bored and passed me on to someone who seemed more interested in doing his job. He said he would look into it and about a month later rang to tell me he agreed with my assessment and was changing the band. He also told me he was telling the council but not to expect immediate results as they are busy at this time of year. I was therefore very pleasantly surprised when the refund came by direct debit less than three weeks later with no prompting. Proof that it is worth persisting in the face of bureaucracy.
    • spj555
    • By spj555 27th Apr 18, 7:03 AM
    • 2 Posts
    • 0 Thanks
    Thanks Martin!!
    Council: Stockport
    Old Band : E
    New Band: D
    Refund 4938

    Having seen the article on TV a few weeks back, I thought I might as well look into it.
    On checking the Gov/local council websites I found that my property was one of only 6 on the road in a higher band than all the others.

    I went on to get some history on house sales on the road going back as far as 1996 which clearly identified I could have a case to get the band changed.
    I sent an email to the Valuations Office outlining my case, which was responded to fairly quickly saying that they'd look into it.A couple of weeks later, they confirmed that they had reviewed and agreed the band would be changed.
    16 years worth of overpayments backdated and a new reduced Council Tax bill!!
    Well worth the time spent doing the research.

    Had I not switched on the TV that night, I'd have been non the wiser. Thanks Martin & team!!
    • Rachellawman
    • By Rachellawman 27th Apr 18, 7:58 AM
    • 1 Posts
    • 0 Thanks
    Local Borough Council: Chorley council
    Council Tax Band Before: E
    Council Tax Band After: D
    Amount refunded: 1112.76
    Annual saving going forward: over 400 a year!

    After watching Martin on television I decided to look into our council tax, after moving in to our new build property in 2014 and just presuming everything was correct. It was only when checking on the VOA website that we found several of our neighbours in bigger more expensive properties than ours were on a lower council tax band and also the 2 other identical houses to ours on the estate were on tax band D whilst we were on tax band E. So fast forward several back and forth emails with the relevant evidence to prove we were on the wrong council tax band and hooray we won.... documents sent yesterday confirming council tax band lowered and I have just rang the council who advised me we had a credit of 1112.76 and they were waiting to hear from us to see what we wanted to do with the money!! Erm in to my bank account please.... thanks Martin!
    • Colin H Poole
    • By Colin H Poole 27th Apr 18, 5:03 PM
    • 1 Posts
    • 0 Thanks
    Colin H Poole
    Excellent Service Borough of Poole
    Local Authority: Borough of Poole Council

    Original Council Tax Band: F

    Revised Council Tax Band: E

    Amount refunded: 5,578.67 plus recalculated tax for 2018/19 477.09 lower - total 6,055.76

    After watching Martin Lewis explain how to check if too much Council Tax is being paid due to an incorrect banding and researching this on the Martin Lewis website we checked valuations and could see that our home in Poole appeared to be banded too highly compared with similar properties. We satisfied ourselves that this was not due to those other properties being too lowly banded. We also used house price index information that suggested that the valuation should have been at Band E rather than Band F, The price we had paid for our house in 1997 was consistent with this assessment.

    It therefore seemed we had been paying too much Council Tax since 1997 and realised this involved payments more than others living in similar properties of around 6,000. This seemed unfair.

    We appealed to the Valuation Office. They replied saying they would not accept an appeal as this had not been registered within 6 months, but would carry out a review. We discussed this with the Valuation Office who were helpful and viewed this as a technical issue.

    They gave an opportunity to appeal the decision not to allow an appeal. We were uneasy that if the review was unreasonably refused there would be no appeal opportunity and were planning to register an appeal. The Valuation Office were however very efficient and before the date an appeal needed to be registered (against the decision not to allow an appeal), they confirmed a decision to change the banding from a Band F to a Band E. The Valuation Office dealt with this matter very efficiently and we wrote and thanked them for this.

    Similarly within days the Local Council, The Borough of Poole recast the 2018/19 Council Tax and this involved the Council Tax bill reducing by 477.09 this year.

    Also without asking them, Borough of Poole Council very quickly within one to two weeks recalculated over paid Council tax back to 2017 and sent a bank credit of 5,578.67. This meant the saving up to and including this financial year was 6,055.76, with annual future lower costs of around 477.09 a year expected annually in the future.

    We wrote to Andrew Flockhart the Chief Executive of Borough of Poole and thanked him for the efficient, quick and fair way the Council responded to the revised assessment without them receiving direct from us any claim and without any need to chase them. We felt this was impressive. We appreciate the services of the Borough of Poole that we regard as a well run Council.


    Thank you Martin Lewis for highlighting and explaining how to get the Council Tax re-banded when this appears wrong and highlighting potential pitfalls.

    Thank you to the Southampton Valuation Office for the quick, fair and efficient way they dealt with this matter.

    Thank you to the Borough of Poole Council Tax service for applying fair taxation principles and responding so quickly and efficiently to the changed banding notification they received from the Valuation office and for applying this retrospectively to 1997 without our needing to notify or chase them directly.

    We hope information on our experience helps others who find their Council Tax Banding is unfair when compared to other similar properties.
    • pokchop
    • By pokchop 3rd May 18, 5:03 PM
    • 1 Posts
    • 1 Thanks
    25 years refund.
    Local Authority Cheshire East

    Original Council Tax Band E

    Revised Council Tax Band D

    Amount Refunded 6334.44
    Annual Saving Approx 312

    Absolutely made up with this,so easy following the instructions on MSE. Took about 3 months from beginning to end.Well worth it.
    Our house was put into Band E in 1993 as was My neighbours which is an identical house,I noticed that another identical house further down our road was in Band D and after checking on the valuations for 1993 realised that we had been paying too much. The Valuation Office Agency agreed with Me.
    The total amount was paid in to My Bank this week.
    • Sal B Dorset
    • By Sal B Dorset 8th May 18, 12:53 PM
    • 1 Posts
    • 1 Thanks
    Sal B Dorset
    Council Tax reduction success
    After seeing Martin Lewis discuss the council tax banding systems and its flaws, I decided to check mine as I thought it could be wrong. I read the advice on the website and set about my own investigation. Firstly, I looked up my street on the government site to see what band all the houses in my street were listed under. I noticed that houses of a similar size and composition to mine were on a lower band than me. I then looked up all the sold prices for all the houses in my street on the land registry. As the site only listed sold prices as far back as 1995, I entered all prices and dates of sale into the retrospective calculator on the MSE site and noted what band the property should have been on according to each price. For 79% of the houses, this system indicated that they were correctly banded. My house was 1 of 5 that appeared to be incorrectly banded. Using this correlation as supporting evidence I submitted my research to the VOA and requested a reassessment. After 6 weeks I received a reply stating that my council tax band had been reduced. Obviously I was delighted and promptly informed my neighbours whom I thought had a strong case of reducing their band; one of them may have been overpaying for 25 years. A few days later I received a revised council tax bill whereby I will be paying less council tax from now on.
    The council authority is East Dorset, re-banded from F to E, refund due 1096.46 (owned house for 3 years), annual saving 2018/19 434.52.
    Well worth the effort and it only took 6 weeks to resolve, thanks to MSE, VOA and EDDC.
    • MJD123
    • By MJD123 9th May 18, 11:15 PM
    • 1 Posts
    • 1 Thanks
    Success - many thanks
    Local Borough Council: Dover District
    Council Tax Band Before: F
    Council Tax Band After: E
    Amount refunded: 5,744.09
    Annual saving going forward: 378

    Have been an avid Martin Lewis follower for many years and have done all the changing of utilities, bank accounts etc etc etc over the years (although because I lost my email address and did not change it on this forum I had to rejoin as a newbie )

    Having lived in the same house for over 20 years I don't know why I did not get round to doing this before. What was helpful was that my house and the neighbours on either side were all built at the same time and were virtually identical save for the fact that the neighbours are parallel to the road while mine is 'end on' giving the false impression of being a larger property. the neighbours are both band E and yet we have always been band F.

    Did the whole process on line in about 15 minutes with the VOA who duly responded and promised they would be back in touch within 2 months. They came back by email agreeing in the drop in one banding and a week later I was emailed by the local authority informing me that my council tax account was now in credit ....... substantially in credit.

    I have now applied on line for a refund which was just another 5 mins well spent - expect to receive the cash in the bank in the next week or so.

    This has to be the most lucrative money saving exercise that I have undertaken ....... so far!
    • R+J
    • By R+J 13th May 18, 8:12 AM
    • 3 Posts
    • 0 Thanks
    three and half years back
    Torridge District Council
    Previous Band E
    New Band D
    Refund 1250
    Saving 400/Year.
    Far easier and quicker than expected valuation service regraded within three weeks, council sent out new details within week. Contacted council to obtain repayment as lump sum instead of reduction in rate, received money in two days.
    • stevent143
    • By stevent143 21st May 18, 5:50 PM
    • 1 Posts
    • 0 Thanks
    MK Council Rebanding
    Just had confirmation from MK Council.

    We were the only high band property in our street, we are now Band D along with our neighbours.

    Refund is on its way dating back 16 years with a value of 5400

    Thank you MSE.

    If you have not checked yours, its definitely worth a try!!
    • princess23
    • By princess23 21st May 18, 6:38 PM
    • 53 Posts
    • 3 Thanks
    Help Please!!
    Firstly thank you for taking the time of reading my post and any help or advice you could offer I will greatly appreciate . Like many people we DH and I are trying to see if we are on a higher C. Tax band than we should be. Backround is we purchased a new build property in 2001 on an estate typically made up of 3-5 detached bedroom houses. We were given the Tax Band of E worked out i presume from houses in our area back in the 1990's. We have since found out there is one property on our estate that is identical to ours and although purchased for the same price back in 2001 when sold most recently in 2015 it was considerably lower than Zoopla are estimating ours to be worth despite not having any renovations done to the property. Whilst I am aware the Zoopla site only offers an estimated price would this in anyway help with our cause or could you advise on how to challenge this please
    Last edited by princess23; 21-05-2018 at 6:39 PM. Reason: information missing
    • princess23
    • By princess23 21st May 18, 6:41 PM
    • 53 Posts
    • 3 Thanks
    One thing I forgot to mention on Zoopla it says that the property in question would have a band D C. Tax bill but on our local authority website it says both are Band E
    • lincroft1710
    • By lincroft1710 22nd May 18, 12:46 PM
    • 11,740 Posts
    • 10,166 Thanks
    One thing I forgot to mention on Zoopla it says that the property in question would have a band D C. Tax bill but on our local authority website it says both are Band E
    Originally posted by princess23
    Zoopla is not reliable and using a 2015 price to try and ascertain a 1991 value is also not reliable. See if you can find similar size and type houses nearby in a Band D.
    • Clckawick
    • By Clckawick 22nd May 18, 4:16 PM
    • 1 Posts
    • 0 Thanks
    Holiday money achieved
    Local Borough Council: Southampton
    Council Tax Band Before: F
    Council Tax Band After: E
    Amount refunded: 6000
    Annual saving going forward:400/year

    All for a morning's research. No quibbles, just like clockwork. Thanks Martin
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