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  • FIRST POST
    • debbieblueeyes
    • By debbieblueeyes 13th Sep 10, 1:52 PM
    • 166Posts
    • 68Thanks
    debbieblueeyes
    Nationwide ppi update
    • #1
    • 13th Sep 10, 1:52 PM
    Nationwide ppi update 13th Sep 10 at 1:52 PM
    Hi all,has anyone claimed ppi from nationwide?if so have you got the address?what was the outcome? Im just about to send off the first letter ive asked my branch for the address but they said just bring it into the branch and theyll forward it,i would rather send it myself as i was going to send it recorded delivery. Any advice! what would you do?
    Last edited by debbieblueeyes; 14-10-2010 at 1:17 PM. Reason: updating
Page 3
    • HAVEFAITH
    • By HAVEFAITH 7th Mar 12, 1:43 PM
    • 556 Posts
    • 141 Thanks
    HAVEFAITH
    me too ..
    Can anyone give me some extra advice please...I had a loan with Nationwide from 2002-2005. I have telephoned them and received a questionnaire to complete. I do have the reference number but cant remember how much it was for. Will I need all this information, they (NW) are advising I can write on the questionnaire they sent to me that I dont know, but I do not want to jeopardise the claim. Any offer of advice welcome, Thank you
    Originally posted by ryanbncat
    Hi I'm going after Nationwide for ppi on 3 loans dating back to 2000 ... I have had success with other loans with other creditors so more than happy to help you.
    "onwards & upwards"
    • bijal999
    • By bijal999 14th Apr 14, 5:40 PM
    • 2 Posts
    • 0 Thanks
    bijal999
    Hi, thank you for your postings on this, they have been really helpful. I have just contacted the financial ombudsman, they took a few details down and are sending a letter on my behalf to Nationwide, but also on my parents behalf to Santandar (previously Abbey National). They use a free phone number, and were extremely helpful, and reassured me that the letters would go to the correct place/people, so the recipients will not have an excuse of not having received it - try them out, will save you time and effort to start the process. B
    • Moneyineptitude
    • By Moneyineptitude 14th Apr 14, 5:53 PM
    • 20,467 Posts
    • 11,345 Thanks
    Moneyineptitude
    I have just contacted the financial ombudsman, they took a few details down and are sending a letter on my behalf to Nationwide, but also on my parents behalf to Santandar
    Originally posted by bijal999
    The Financial Ombudsman Service are not there to act as unpaid secretaries, they are there to arbitrate in disputes between customers and financial institutions!

    You (and anyone else) can send their complaints direct to the Banks concerned, they only very rarely become "lost".

    The last post prior to yours on this thread was over two years ago...
    • dunstonh
    • By dunstonh 14th Apr 14, 6:27 PM
    • 93,036 Posts
    • 60,430 Thanks
    dunstonh
    Hi, thank you for your postings on this, they have been really helpful. I have just contacted the financial ombudsman, they took a few details down and are sending a letter on my behalf to Nationwide, but also on my parents behalf to Santandar (previously Abbey National). They use a free phone number, and were extremely helpful, and reassured me that the letters would go to the correct place/people, so the recipients will not have an excuse of not having received it - try them out, will save you time and effort to start the process. B
    Originally posted by bijal999
    That is not a great way to do things. Someone at the FOS scribbles notes down that they think match what you are saying and then they pass that to the bank to deal with. What you actually want to complain about and what the FOS have told them you want to complain about may be two different things. It also delays the process rather than going straight to lender who most people find are just as helpful.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • magpiecottage
    • By magpiecottage 14th Apr 14, 7:27 PM
    • 9,086 Posts
    • 5,584 Thanks
    magpiecottage
    That is not a great way to do things. Someone at the FOS scribbles notes down that they think match what you are saying and then they pass that to the bank to deal with.
    Originally posted by dunstonh
    Absolutely.

    I have been dealing with a case recently FOS said related to a Self Invested Personal Pension when the complainant did not have one.
    • Moneyineptitude
    • By Moneyineptitude 14th Apr 14, 7:33 PM
    • 20,467 Posts
    • 11,345 Thanks
    Moneyineptitude
    That is not a great way to do things. Someone at the FOS scribbles notes down that they think match what you are saying and then they pass that to the bank to deal with.
    Originally posted by dunstonh
    Absolutely.
    Originally posted by magpiecottage
    Have to wonder at someone not only using FOS call centre in this manner, but actually recommending it to others before knowing of any outcome. It doesn't help that the post in question appears to be in answer largely to posts made early on in this thread which were posted in 2010!
    • dean1819
    • By dean1819 8th Jan 18, 4:15 PM
    • 1 Posts
    • 0 Thanks
    dean1819
    Help with ppi nationwide
    Hi, i am trying to help my mum with a ppi claim for nationwide but have no clue where to start would someone be kind enough to help me ?

    Thanks
    • zx81
    • By zx81 8th Jan 18, 4:22 PM
    • 17,282 Posts
    • 18,391 Thanks
    zx81
    What product did she have PPI on, how long ago and why does she think it was mis sold?
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