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  • FIRST POST
    • Former MSE Wendy
    • By Former MSE Wendy 13th Apr 10, 3:22 PM
    • 868Posts
    • 1,782Thanks
    Former MSE Wendy
    Struggling with debt? Ask a debt advisor a question
    • #1
    • 13th Apr 10, 3:22 PM
    Struggling with debt? Ask a debt advisor a question 13th Apr 10 at 3:22 PM
    CCCS has rebranded as StepChange Debt Charity and we've started a new discussion here


    This thread is for people wanting to start getting help with their debts. If you are already a CCCS client please contact the Aftercare team rather than post in this thread (their contact details are in your Welcome Pack).

    The Consumer Credit Counselling Service (CCCS) has several counsellors answering questions in our forum. There are three ways to contact them:

    1 - To ask them a question please post it below and Pavan or Mat will post a reply here. If your question is about bankruptcy post your question in this thread.

    2 - If you would prefer to ask a question in private you can send a private message to CCCS Private Messages and one of the counsellors will get back to you.

    3 - CCCS's Debt Remedy is a free and confidential online tool allowing you to work though a budget plan and if you get stuck you can chat to a counsellor anonymously as you do.

    This is discussion thread part two, see part one.
    Last edited by MSE Andrea; 05-11-2012 at 5:44 PM.
Page 1
  • shopaholic2639
    • #2
    • 13th Apr 10, 3:56 PM
    • #2
    • 13th Apr 10, 3:56 PM
    Hi, I have been rather stupid in the past with my finances but since 2010 I promised myself I would stop & get myself sorted.
    I am happy to say that I kept to this, however, I have come accross a hurdle which I didnt forsee & desperately need some advice.
    In Aug 2009 I opened a DMP with Payplan, but I never paid into this. Then is Oct 2009 I took out a Payday loan. I have now begun making regular monthly payments to Payplan, however because this Payday loan was takin out after I signed the DMP agreement they are refusing to deal with them.
    I have been warned by this company that they could take me to court, they have said they have registered a CCJ with Northampton County Court however I have never received paperwork to back this up, which I have advised on numerous occasions. The ammount I owe is £325 which doesnt seem alot but I simply do not have funds to clear it. I have been discussing this directly with them myself, they have offered numerous payment plans but all unaffordable for me. Where do I go from here? I do not want to be taken to court over this but it seems I cant agree with them an affordable monthly payment.
    Any help would be much apreciated.
    PS Payplans advice was just to deal with them direct as they cant. (Helpful)
  • huskypup
    • #3
    • 13th Apr 10, 4:02 PM
    • #3
    • 13th Apr 10, 4:02 PM
    Originally Posted by CCCS_Sue
    Hi huskypup and thank you for your message

    When you set up a DMP with us, we ask you to sign an agreement to say that we can negotiate with your creditors on your behalf. If you have already signed this, then that should be fine.

    I would recommend that you follow the advice already given by our client support team at CCCS, especially as we have already sent the required documentation to them. If the creditors contact you, explain that CCCS are now dealing with the payments.

    Regards
    Sue


    Sue

    Would be ok for me to write to them again and say basically what you have said above - as they have now sent two of these letters and they say they will not action anything on his account without his signature.

    It just seems strange that my Tesco CC was 3x his and they accepted the DMP without any of this hassle - and the name on his letter was the same as the name on my letters accepting the DMP's without any signatures.

  • Phil-1956
    • #4
    • 13th Apr 10, 4:12 PM
    • #4
    • 13th Apr 10, 4:12 PM
    Originally Posted
    Hi,

    Wonder if anyone can help. I have been in a DMP now for a year & have made all payments on time at £400 per month. (I owe about £100,000). I am self employed as a mortgage broker & the bottom has fallen out of the business. My recent review shows me as having more out go than income so I have dropped my DMP payments to £200 until things pick up. (I considered an IVA but the varaible nature of my income makes this a difficult option)
    One of the debts is with Nat West from whom I borrowed £25,000 over a 7 year period two years ago. They have recently filed for a Court judgement demanding £29,000+ which includes all of the interest that is payable on the loan over the next 5 years.
    I jointly own our property with my wife with a mortgage & secured loan & very little equity. We are now 1 month in arrears with the mortgage.
    I have filed an acknowledgement giving me another 14 days to file a defense.
    My major concerns are as follows
    As a mortgage broker I am regulated by the FSA (As an appointed rep of a network). I believe a judgement will put my job at risk, but am unsure. Any body know ? I have written to Nat Wests solicitors telling them this but they have replied to the effect that Nat West are continuing the action unless I pay them the full amount or £490 per month. (The original payment was £384 per month)
    I am looking for employment outside the industry but this is not easy.
    If I were able to repay the loan now or in the future I would under the terms of the loan be entitled to a reduction in interest. But the CCJ is going to be for the amount borrowed PLUS future interest. Can they do this & is there a defense.
    The DMP company have told me that Nat West are going to be looking to place a charging order on the house effectively making it a secured loan. My Wife would object to this as she owns half & is not party to the loan.
    Selling the house currently is not an option as I would have a hefty penalty to find on redemtion of the mortgage. However if I did in the future I would intend to offer any equity to all creditors on a pro rata basis. Surely Nat West seeking a charging order are being unfair to other creditors who have been (in the main) more co-operative by freezing interest.
    Can anyone advise me on the above in particular any points I can make in my defence.

    Thanks in advance

    Hi Phil,

    Thank you for your email.

    I would recommend that you call for an appointment as soon as possible for the CCCS to help you complete a detailed budget and look at your options. You will need to speak to your mortgage lender as soon as possible and come to an arrangement for the missed payment.

    With regards the CCJ, if this was going to affect your work then you could apply for a Tomlin Order. You would need to find proof from your governing body of how a CCJ would affect you.

    If the creditor agrees to a Tomlin Order, a document or schedule would need to be drawn up by a solicitor or a court appointed mediation service. This would then be presented to the court to agree the order. Solicitorís fees for this service vary depending upon the complexity of the case.

    If you default on the order, the creditor can return to the court and apply for a judgment to be entered without having to re-start proceedings.
    The order then becomes public and will be registered as a CCJ with the same enforcement options e.g. bailiffs, attachment of earnings etc.

    Sarah


    Thanks for your reply.

    Seems like the creditor is not being very helpful. You could try this from a different angle and approach the court directly. You could apply for something called a Time Order. This gives the court the opportunity to reset the terms and payments of the arrangement. You could attach any relevant paperwork e.g. that a CCJ would affect your work, you have tried a Tomin Order and the creditor is not willing to reduce the payments so still unaffordable so now you are asking them to help.

    It may help if you have a detailed budget from a debt advice charity too such as CCCS, CAB or National Debtline as this shows you have tried a number of different types of negotiation.

    I have attached a link to the National Debtlineís website so you can have a read about Time Orders.

    Hope this helps
    Sarah

    Hi,

    The Judgement has now been issued, & I have to pay them £549 per month. It seems that the court has taken no notice what so ever of the income & expenditure that was sent to them. I can't pay this as I am struggling to pay £200 per month into the debt management plan. I am now in arrears with our mortgage & also working in the evening to try & keep up.

    I have checked & I have to report the fact that I have had a judgement issued. It seems that I may not lose my ability to create an income, but its not guaranteed.

    On top of that I'm starting to feel the stress. I had a heart attack several years ago & don't want to risk another

    Any advice on what to do next.

    PS I know that Nat West are likely to want to get a charging order which explains why they are being so unhelpful. I would want to contest this as half of the property is my wife's, their is little if any equity, & it would be unfair on my other unsecured creditors (who unlike Nat West have been more helful & frozen interest instead of adding 7 years worth on upfront)

    CCCS_Matthew;30444761Hi there.

    Once the CCJ has been issued you have 14 days to contest the amount by writing the court a letter. Hopefully you may find the court reassess things and accept a reduced amount.

    After 14 days you must then fill out an N245 form instead to request a redetermination of the amount.

    I would suggest you contact the court to see why your offer was rejected, and request a rationale to why the reached the conclusion of £549. It might also be worth checking that they received the paperwork in the first place. Did you send it recorded delivery?

    If all else fails you could request a court hearing to speak to a judge about the situation face to face. You can do this by filling out an N244 form with a fee of £75.

    As far as a charging order would be concerned, you would have the ability to defend it at a hearing. It's worth noting that a charging order would only be granted on your equity if the debt it only in your name.

    I also think it might help if you came for an appointment as suggested by Sarah so we can review your overall situation and give you much more detailed advice. It's quite difficult to go into a lot of detail about things via this forum. We can also make sure that your income and expenditure is reasonable. If your costs are high this may explain why your creditors have not accepted previous offers of payment.

    Regards,
    Matthew

    Hi,

    Further to the above a lot has happened since. The main point is that my wife died suddenly on the 10th March. As a result on attending the court hearing the judge slated me for not being prepared, but adjourned it until 25th May, when I told him why. It was revealed that Nat West are going for a charging order at the same hearing.
    Because of my wife's death, the income has fallen although I am able to get bereavement allowance for 12 months. The nett result is that I can no longer afford the £200 per month I was paying into the DMP. On the other side of the equation I will get £40,000 life assurance payout once probate is approved. With that money I could pay off a secured loan of £34,000 which would mean I can pay more on the DMP (It would free up £500 per month which could all go on this. The other alternative would be to offer full & final settlements on all of my unsecured debts. The total outstanding on the debts are £107,000. I have no idea if the creditors are likely to accept this, but is the prefered option.
    One of the things that concerns me is that most of the creditors have frozen interest & a full & final settlement would seem to me to penalise them. The judgement for Nat West for example is for the full amount owed INCLUDING interest that would have accrued over the next 5 years (Interest is front end loaded). This means that I will be payoffering 37p in the £ rather than 40p to all creditors.
    Finally at court it appears that the way is open for Nat West to apply for the charging order as I am in default of the original unaffordable judgement for £549 per month. This seems unfair to me as I requested the redetermination within the time period of 14 days & even had the court fee of £35 returned because of this. is this correct.

    Sorry to ramble on here, but would appreciate any advice ?
  • CCCS_Sue
    • #5
    • 13th Apr 10, 4:44 PM
    • #5
    • 13th Apr 10, 4:44 PM
    Originally Posted by CCCS_Sue
    Hi huskypup and thank you for your message

    When you set up a DMP with us, we ask you to sign an agreement to say that we can negotiate with your creditors on your behalf. If you have already signed this, then that should be fine.

    I would recommend that you follow the advice already given by our client support team at CCCS, especially as we have already sent the required documentation to them. If the creditors contact you, explain that CCCS are now dealing with the payments.

    Regards
    Sue


    Sue

    Would be ok for me to write to them again and say basically what you have said above - as they have now sent two of these letters and they say they will not action anything on his account without his signature.

    It just seems strange that my Tesco CC was 3x his and they accepted the DMP without any of this hassle - and the name on his letter was the same as the name on my letters accepting the DMP's without any signatures.

    Originally posted by huskypup
    Hi huskypup

    You can write to them and explain that as you are going on a DMP, CCCS are now dealing with the payments.

    As I do not have access to your account details, it is best to get further advice from our client support team. If they have already said that you have no need to sign, then you should not need to.

    Regards
    Sue
    I am a CCCS Debt Counsellor and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on CCCS in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • CCCS_Sarah
    • #6
    • 13th Apr 10, 4:51 PM
    • #6
    • 13th Apr 10, 4:51 PM
    Hi, I have been rather stupid in the past with my finances but since 2010 I promised myself I would stop & get myself sorted.
    I am happy to say that I kept to this, however, I have come accross a hurdle which I didnt forsee & desperately need some advice.
    In Aug 2009 I opened a DMP with Payplan, but I never paid into this. Then is Oct 2009 I took out a Payday loan. I have now begun making regular monthly payments to Payplan, however because this Payday loan was takin out after I signed the DMP agreement they are refusing to deal with them.
    I have been warned by this company that they could take me to court, they have said they have registered a CCJ with Northampton County Court however I have never received paperwork to back this up, which I have advised on numerous occasions. The ammount I owe is £325 which doesnt seem alot but I simply do not have funds to clear it. I have been discussing this directly with them myself, they have offered numerous payment plans but all unaffordable for me. Where do I go from here? I do not want to be taken to court over this but it seems I cant agree with them an affordable monthly payment.
    Any help would be much apreciated.
    PS Payplans advice was just to deal with them direct as they cant. (Helpful)
    Originally posted by shopaholic2639
    I would recommend that you either contact the court or get a copy of your credit file to see if they have issued you with a CCJ. If they have, then you could try and contest this and say that you have never received any paperwork.

    You do need to make a fair payment towards this debt, so if payplan are not allowing you to add the debt then I would recommend that you either run your own DMP or approach a non profit organisation to include all your debts.

    If you would like an appointment with the CCCS then our helpline number is 0800 138 1111.

    Regards
    CCCS
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sue
    • #7
    • 13th Apr 10, 5:02 PM
    • #7
    • 13th Apr 10, 5:02 PM
    [

    Hi,

    Further to the above a lot has happened since. The main point is that my wife died suddenly on the 10th March. As a result on attending the court hearing the judge slated me for not being prepared, but adjourned it until 25th May, when I told him why. It was revealed that Nat West are going for a charging order at the same hearing.
    Because of my wife's death, the income has fallen although I am able to get bereavement allowance for 12 months. The nett result is that I can no longer afford the £200 per month I was paying into the DMP. On the other side of the equation I will get £40,000 life assurance payout once probate is approved. With that money I could pay off a secured loan of £34,000 which would mean I can pay more on the DMP (It would free up £500 per month which could all go on this. The other alternative would be to offer full & final settlements on all of my unsecured debts. The total outstanding on the debts are £107,000. I have no idea if the creditors are likely to accept this, but is the prefered option.
    One of the things that concerns me is that most of the creditors have frozen interest & a full & final settlement would seem to me to penalise them. The judgement for Nat West for example is for the full amount owed INCLUDING interest that would have accrued over the next 5 years (Interest is front end loaded). This means that I will be payoffering 37p in the £ rather than 40p to all creditors.
    Finally at court it appears that the way is open for Nat West to apply for the charging order as I am in default of the original unaffordable judgement for £549 per month. This seems unfair to me as I requested the redetermination within the time period of 14 days & even had the court fee of £35 returned because of this. is this correct.

    Sorry to ramble on here, but would appreciate any advice ?[/QUOTE]

    Hi Phil and thank you for your message

    As mentioned earlier, I would recommend that you call us for an appointment to discuss this in more detail with one of our debt counsellors, as it is difficult to give you detailed advice via the forum without knowing your full financial situation.

    There may be other options you could consider apart from a full and final settlement.
    We can also discuss the charging order in more detail with you and any defences you could consider.
    The free telephone number is 0800 138 1111.

    Regards
    Sue
    I am a CCCS Debt Counsellor and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on CCCS in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • Unhappy little bunnies
    • #8
    • 13th Apr 10, 6:05 PM
    • #8
    • 13th Apr 10, 6:05 PM
    Hello,

    This is my first time, so please bear with me.
    • We have £30,000 secured against our property - Loan
    • We have a unsecured loan of 7,000
    • We have £37,000 in equity in our property
    • We want to sell the house to clear all debts because we cannot afford payments anymore
    • The house is not selling
    Questions:
    • Can we force a repossession?
    • Can we speak to the mortgage company and loan company and agree for them to take the house?
    • If the house is repossed and sold for less than we owe, can they chase us for the rest of the money?
    • Any ideas?
    Any help is greatly appreciated.

    Kind regards

    ULB
  • CCCS_Sarah
    • #9
    • 14th Apr 10, 1:49 PM
    • #9
    • 14th Apr 10, 1:49 PM
    Hello,


    This is my first time, so please bear with me.
    • We have £30,000 secured against our property - Loan
    • We have a unsecured loan of 7,000
    • We have £37,000 in equity in our property
    • We want to sell the house to clear all debts because we cannot afford payments anymore
    • The house is not selling
    Questions:
    • Can we force a repossession?
    • Can we speak to the mortgage company and loan company and agree for them to take the house?
    • If the house is repossed and sold for less than we owe, can they chase us for the rest of the money?
    • Any ideas?
    Any help is greatly appreciated.

    Kind regards

    ULB
    Originally posted by Unhappy little bunnies
    Hi ULB,

    Thank you for your post.

    I would recommend that you have an appointment to discuss this in detail. The problem is if your home is repossessed then its not likely that you will get the same for it, as if you were to sell it.

    Have you tried dropping the price a little to see if it sells?

    Is the reason you can no longer afford your mortgage because you have had a change in your situation? If so, there are various schemes in place to help, if you have an appointment then we will be able to see if you are eligible for any of them.

    If you would like an appointment please call our helpline free on 0800 138 1111.

    Regards
    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • the mighty spurs
    Hi,

    I have a terminal illness although it is manageable. I separated from my wife 6 months ago, but no financial issues are a problem with the divorce as no equity remained in the marriage. I owe £8000 and i am struggling badly. I looked at a debt relief order yesterday, but do i meet the criteria?

    I have nothing apart from a television, and a car i have to pay £164 a month for. I live in furnished accommodation. I have nil available income. Could you please offer some advice?

    Thank you.
    • Jacey53
    • By Jacey53 14th Apr 10, 7:28 PM
    • 290 Posts
    • 797 Thanks
    Jacey53
    Hello

    I have started a DMP with CCCS which is going well 2 months in - the relief I feel is enormous.

    I have 5 creditors - one has agreed to reduce interest and freeze all charges on my account for a year with a possibility of a full and final settlement at that point.
    The other 4 will continue to add charges and full interest. I understand their point of view, particularly as the amount I can pay is not much below the minimum payment anyway, but it will take a long time for me to pay off the debt.
    Is this something that they would be prepared to rethink? Could i go back to them in say a year and suggest they freeze or reduce the interest?

    Even if not, when I start being able to meet the minimum payments, does CCCS stop the DMP? Or do you stay with me until it is paid off in full?

    Also if I can save a few pounds from my food budget each month, will I be allowed to pay a full and final settlement under a DMP?

    This is not urgent - it's a long way off yet.
  • chickster
    hi,

    hiya to cut along story short me and DP are struggling payour bills were not behind but only DP work and monthly paid so as soon as he gets paid we pay all our bills off and mortage etc and were left with £50-100 to live on
    (no need to shout at us our fault took on more than we could manage)
    so we got in touch with a company called valour finical management and they went through it all and said they could reduced it to X ammount, well i couldnt find anything about this company online so went on MSE and they said they not heard of them and we should try payplan or CCCS
    so went though it all with CCCS and was reduce a hell of alot more!
    but this Valour company rung tonight to ask if we have any Q so DP said were going with someone else who dont charge but the bloke on the phone has scared us by saying that this company dont always get companies to freeze interest or even get them to agree to the DMP

    Are we doing the right thing by sticking with CCCS? we only rung monday evening and the pack came today. were just worried that nothing will happen now
  • prince percy
    Hi there

    I have spoken to CCCS and they advised me to write to all of my creditors offering pro-rata payments and effectively creating my own DMP. I completed all of this and posted the last letters this week and have made token payments to all of my creditors . I have a few questions:

    How long can it take for the offers to be accepted? i do not know if they have received my letters or not shall i ring to enquire? Should i answer my phone as i have people phoning every night and morning?

    Can people take the equity in my house? i'm not sure what it is worth but houses in my road are now on the market for £50k more than i would value my house at.
  • CCCS_Sarah
    Hi,

    I have a terminal illness although it is manageable. I separated from my wife 6 months ago, but no financial issues are a problem with the divorce as no equity remained in the marriage. I owe £8000 and i am struggling badly. I looked at a debt relief order yesterday, but do i meet the criteria?

    I have nothing apart from a television, and a car i have to pay £164 a month for. I live in furnished accommodation. I have nil available income. Could you please offer some advice?

    Thank you.
    Originally posted by the mighty spurs

    Hello,

    Sorry to hear about your situation.

    I would recommend that you have a telephone appointment so that we can help you put together a detailed financial statement and look at your options. If you would like an appointment, please call our helpline free on 0800 138 1111.

    As you have a terminal illness, sometimes it is possible that the creditors will wipe the debt off for you. If you wanted to try this route you would need to write to the creditors explaining your situation and ask for the debt to be written off in full. In your letter ask them for a reply within a certain time scale.

    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    Hello

    I have started a DMP with CCCS which is going well 2 months in - the relief I feel is enormous.

    I have 5 creditors - one has agreed to reduce interest and freeze all charges on my account for a year with a possibility of a full and final settlement at that point.
    The other 4 will continue to add charges and full interest. I understand their point of view, particularly as the amount I can pay is not much below the minimum payment anyway, but it will take a long time for me to pay off the debt.
    Is this something that they would be prepared to rethink? Could i go back to them in say a year and suggest they freeze or reduce the interest?

    Even if not, when I start being able to meet the minimum payments, does CCCS stop the DMP? Or do you stay with me until it is paid off in full?

    Also if I can save a few pounds from my food budget each month, will I be allowed to pay a full and final settlement under a DMP?

    This is not urgent - it's a long way off yet.
    Originally posted by Jacey53
    Hello,

    Glad things are going well with your dmp. If not all creditors are agreeing to stop the interest and changes so far, stick with it as when the debts get passed to collection agencies often they are stopped then.

    If you do have any money left over in your budget you can make overpayments in your dmp, you would just need to call our client support department.

    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    hi,

    hiya to cut along story short me and DP are struggling payour bills were not behind but only DP work and monthly paid so as soon as he gets paid we pay all our bills off and mortage etc and were left with £50-100 to live on
    (no need to shout at us our fault took on more than we could manage)
    so we got in touch with a company called valour finical management and they went through it all and said they could reduced it to X ammount, well i couldnt find anything about this company online so went on MSE and they said they not heard of them and we should try payplan or CCCS
    so went though it all with CCCS and was reduce a hell of alot more!
    but this Valour company rung tonight to ask if we have any Q so DP said were going with someone else who dont charge but the bloke on the phone has scared us by saying that this company dont always get companies to freeze interest or even get them to agree to the DMP

    Are we doing the right thing by sticking with CCCS? we only rung monday evening and the pack came today. were just worried that nothing will happen now
    Originally posted by chickster
    Hi Chickster,

    As a debt management plan is an informal arrangement between you and the creditors there is never any guarantee that the interest and charges will be stopped Ė this makes no difference if you are with a non profit or fee paying company.

    If you want a DMP you are better going to a free organisation or doing it yourself, as all the money is better going towards the debts rather than another company.

    You may wish to repost your question on, the DMP mutual support thread and see how other people are getting on.

    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    Hi there

    I have spoken to CCCS and they advised me to write to all of my creditors offering pro-rata payments and effectively creating my own DMP. I completed all of this and posted the last letters this week and have made token payments to all of my creditors . I have a few questions:

    How long can it take for the offers to be accepted? i do not know if they have received my letters or not shall i ring to enquire? Should i answer my phone as i have people phoning every night and morning?

    Can people take the equity in my house? i'm not sure what it is worth but houses in my road are now on the market for £50k more than i would value my house at.
    Originally posted by prince percy
    Hello,

    All you need to do is get hold of their bank details to set up a standing order or a payment book as that is the amount you are going to be paying as thatís what you can afford. Once you have their details, go ahead and set up the payments.

    You would be able to stop the calls, I have attached a letter below that you could use to send them.

    The creditors could go for something called a charging order, however this does not happen all the time so donít worry to much about it. I have attached a link to the CCCS website so you can have a read through about them https://www.cccs.co.uk/InfoCentre/EnglandandWales/Creditoraction/Courtaction/Chargingorder.aspx

    Hope this helps
    Sarah




    To whom it may concern

    Dear Sir/Madam

    I am writing to ask that you no longer contact me by telephone as your calls are causing me considerable stress due to the frequency, and that they are being made at inappropriate times. Please remove my telephone number from your database and send all future communication in writing to my home address.

    I have provided the most recent copy of my income and expenditure to make you aware of my current financial situation. I will continue to make my payment of x on the x of every month and will keep you informed of any changes in my circumstances as I am keen to resolve this issue as soon as possible.

    I understand that following this request if you continue to call I can contact the Office of Fair Trading to make a formal complaint.

    Please confirm in writing that your records have been amended.

    Yours sincerely
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • mpc1
    Hi there,
    I desperately need some help. Compared to some folks I guess my situation is not that bad but it's really getting me down and is affecting me, my work, my lifestyle and my relationship.
    I made some stupid financial decisions about 2 years ago after a messy break up. Consequently I find myself with 2,500 on a HSBC credit card (who are my bank); 260 with Barclaycard; and 250 with Vanquis. I really want to stop and get myself out of this but with a poor credit rating I just dont know how and I'm at my witts end. Is the best thing to do to get a personal loan and use the loan to pay off and cancel all three cards? I'm tempted to do that and then cancel the HSBC and Vanquis/Barclay - keeping one of the smaller ones just in case. If so, who'se going to offer me the best deal? It's a minefield out there! I am due a pretty big pay rise from work in the next two months or so but I don't know when that will actually arrive in my bank account.
    Please help me - I'm so embarassed and last night got a letter from the bank saying I'm overdrawn on my account.
    • defected
    • By defected 16th Apr 10, 1:24 PM
    • 14 Posts
    • 7 Thanks
    defected
    Hi, im hoping you can give me some advice on my situation. My partner and i are in quite a large amount of credit card debt, we manage to make the minimum payments each month though, and some of the cards are on promotional rates, although a couple are not and we pay quite high interest so it is an ongoing struggle to reduce the debt. My question is we are due to receive some inheritance money, do you think if i wrote to the lenders offering a reduced full and final settlement figure they would consider this, or do they only do this if you are arrears?
    Thanks
  • CCCS_Sarah
    Hi there,
    I desperately need some help. Compared to some folks I guess my situation is not that bad but it's really getting me down and is affecting me, my work, my lifestyle and my relationship.
    I made some stupid financial decisions about 2 years ago after a messy break up. Consequently I find myself with 2,500 on a HSBC credit card (who are my bank); 260 with Barclaycard; and 250 with Vanquis. I really want to stop and get myself out of this but with a poor credit rating I just dont know how and I'm at my witts end. Is the best thing to do to get a personal loan and use the loan to pay off and cancel all three cards? I'm tempted to do that and then cancel the HSBC and Vanquis/Barclay - keeping one of the smaller ones just in case. If so, who'se going to offer me the best deal? It's a minefield out there! I am due a pretty big pay rise from work in the next two months or so but I don't know when that will actually arrive in my bank account.
    Please help me - I'm so embarassed and last night got a letter from the bank saying I'm overdrawn on my account.
    Originally posted by mpc1
    Hello,

    Thank you for your message.

    The first step would be to put together a detailed financial statement. This would show you how much money you have left over to pay your debts, you would also be able to budget for things so you did not have to rely on credit and it would stop the cycle of debts.

    I would recommend that you donít consolidate as all this does is move the debt from one place to another and then you will have interest on top.

    If you would like any help completing a financial statement you could call the CCCS for free advice, if you would like an appointment out number is 0800 138 1111.

    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
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