Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    Barclaycard refund
    • #1
    • 8th Nov 09, 8:01 PM
    Barclaycard refund 8th Nov 09 at 8:01 PM
    Hi All

    I have just checked my Barclaycard account online and see they have refunded my PPI insurance directly to my account, whereas I requested a refund directly to my bank. I know I should not moan as it's to the tune of 3087 which clears the debt, however the account was not in default despite me telling them I am struggling to pay, but I really wanted the money to clear some other priority debts first.

    Can anyone tell me is this striclty legal what they have done as they put me in a muddle with the money in the first place.

    Help please.

Page 1
    • LeeSouthEast
    • By LeeSouthEast 8th Nov 09, 8:51 PM
    • 3,769 Posts
    • 2,948 Thanks
    • #2
    • 8th Nov 09, 8:51 PM
    • #2
    • 8th Nov 09, 8:51 PM
    This isn't a definitive answer, but I've seen the same question a hundred times and iirc the answer is "yes they can".

    Still, it's one debt cleared which is good, right?
    Starting Debt: ~20,000 01/01/2009. DFD: 20/11/2009
    Do something amazing. GIVE BLOOD.
    • mark88man
    • By mark88man 8th Nov 09, 9:05 PM
    • 3,078 Posts
    • 6,475 Thanks
    • #3
    • 8th Nov 09, 9:05 PM
    • #3
    • 8th Nov 09, 9:05 PM
    Not sure if they can or they can't, but as they have - could you now use the barclaycard for your normal spending and use the equivalent amount of money to pay your pressing debts. this would soon get you back up to 3k or so

    or if you need the cash more quickly at cost of 3% do a balance transfer to the offending cards - I know that would really grate giving them that money 100, but I imagine a whole world of pain in trying to reverse the payment. and 100 might be worth it for you in terms of money saved on other debts

    you could also try and bargain, say look you think they made a mistake, but if they reduced the 3% fee you wouldn't take it any further, or if they would give you a preferential rate on any balance
    Things happen for a reason. Often the reason is we are stupid & make bad decisions.
    Weight 2/15 125.7 Kg : 31/12/16 - 105.5Kg : 31/12/17 - 108.5kg : Targets - 100Kg by 6/18 then 200lb by 31/12/18
    1/18: CC:11.5K@0% - Car Loan:17K@2.8% - Mort:145K@2.9% - Savings:3k@3%
    Decrease in Total Debt 2016:13.4K 2017:8.3K
  • putty71
    • #4
    • 8th Nov 09, 9:06 PM
    • #4
    • 8th Nov 09, 9:06 PM

    I cannot deny it's good to clear a debt, the problem is that I will quickly use it to clear other debts
  • putty71
    • #5
    • 8th Nov 09, 10:08 PM
    • #5
    • 8th Nov 09, 10:08 PM
    Has anyone else had this problem?
    • di3004
    • By di3004 8th Nov 09, 11:19 PM
    • 42,302 Posts
    • 56,679 Thanks
    • #6
    • 8th Nov 09, 11:19 PM
    • #6
    • 8th Nov 09, 11:19 PM
    Hi there......
    Not sure if you've checked this link out yet, but worth checking on here as well to give you some ideas on this.
    This is how the FOS works out refunds.
    The one and only "Dizzy Di"
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

902Posts Today

6,194Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin