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  • FIRST POST
    • lolly5648
    • By lolly5648 23rd Mar 09, 12:59 PM
    • 2,229Posts
    • 1,181Thanks
    lolly5648
    'Rapport' Security
    • #1
    • 23rd Mar 09, 12:59 PM
    'Rapport' Security 23rd Mar 09 at 12:59 PM
    My bank - Natwest - has asked me to download Rapport as an extra type of security.

    Does anyone know anything about Rapport and is it safe to download?

    Thanks
Page 1
  • *MF*
    • #2
    • 23rd Mar 09, 1:09 PM
    • #2
    • 23rd Mar 09, 1:09 PM
    Hi ...

    I use it, and no problems.

    Go here for info:

    http://consumers.trusteer.com/learn

    Currently only works with IE and F/fox ...Google Chrome and others set for later in 2009.
    If many little people, in many little places, do many little things,
    they can change the face of the world.

    - African proverb -
  • tradetime
    • #3
    • 23rd Mar 09, 1:10 PM
    • #3
    • 23rd Mar 09, 1:10 PM
    Gets a mention here, but not a glowing one.
    http://www.broadbandreports.com/forum/r21637905-Trusteer-Rapport-cracked
    Hope for the best.....Plan for the worst!

    "Never in the history of the world has there been a situation so bad that the government can't make it worse." Unknown
    • ScarletBea
    • By ScarletBea 23rd Mar 09, 5:25 PM
    • 2,786 Posts
    • 4,157 Thanks
    ScarletBea
    • #4
    • 23rd Mar 09, 5:25 PM
    • #4
    • 23rd Mar 09, 5:25 PM
    The thing is not to use it on its own.
    I downloaded it also bank with Natwest) but still have my normal antivirus and firewall.
    Being brave is going after your dreams head on
    • oldfella
    • By oldfella 23rd Mar 09, 5:33 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    • #5
    • 23rd Mar 09, 5:33 PM
    • #5
    • 23rd Mar 09, 5:33 PM
    I run it inside a sandbox to do my banking
    • masonic
    • By masonic 23rd Mar 09, 6:19 PM
    • 11,013 Posts
    • 8,503 Thanks
    masonic
    • #6
    • 23rd Mar 09, 6:19 PM
    • #6
    • 23rd Mar 09, 6:19 PM
    If you don't know what an SSL certificate is or how to check it (or you are too lazy to do so), this is probably worth having. Its other features seem to be concerned with preventing malware from sending your login credentials out onto the internet, which is done far more comprehensively by a software firewall.

    The information is a little vague on exactly what it does. In fact, that was the main thing that discouraged me from even trying it out.
    • oldfella
    • By oldfella 23rd Mar 09, 7:06 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    • #7
    • 23rd Mar 09, 7:06 PM
    • #7
    • 23rd Mar 09, 7:06 PM
    I thought it was advisable to use it seeing the bank suggested it

    possible conversation with bank - " so you have been defrauded have you - did you use Rapport as we suggested ?
    • masonic
    • By masonic 23rd Mar 09, 8:09 PM
    • 11,013 Posts
    • 8,503 Thanks
    masonic
    • #8
    • 23rd Mar 09, 8:09 PM
    • #8
    • 23rd Mar 09, 8:09 PM
    I thought it was advisable to use it seeing the bank suggested it

    possible conversation with bank - " so you have been defrauded have you - did you use Rapport as we suggested ?
    Originally posted by oldfella
    If I understand the technology correctly, they wouldn't need to ask, since they'd be able to tell. However, if you happened to do any of your internet banking from a computer you did not have administrator access to, or did not run Windows, you would not be able to install this software.

    I guess if you are concerned about your bank's reaction if you did not run it, then doing as you do and running it within a sandbox when you need to is the best approach.
  • chopperharris
    • #9
    • 24th Mar 09, 1:19 AM
    • #9
    • 24th Mar 09, 1:19 AM
    take any unsecured wireless signal and the outgoing data can be decrypted.Get enough of the password each time then eventually you have the whole thing.

    I suggest you do a search on wifihacking on youtube to see just how easy it is.

    The reason why I dont use it is that if you rely on one bit of security and only one then there is only one lock to learn to pick.

    Everytime you go to a website you run the risk of rogue code , everytime you click a link even here its the same ....you would be surpised by the number of infected pcs that are out there.

    I once did a repair on a pc , it was riddled with viri , backdoors etc.The owner had scanned his passport , bank cards , bank statements and bills...now how could any bit of software prevent a fraud there at the meat level if it was stolen or a less than honest repairer?

    He had the usual paid for software , but never kept windows or any protection up to date , and when it expired never bought new as he thought it was a one time payment.

    If my account is hacked then the first place I will look is the bank.But for average joe like above I would reccomend not having a computer at all or the bringing back of dial in private network banking.

    Everyday I get spam from credible looking phisher emails.It is so simple for the gullible to click on them , I suspect this software is limited in that it cannot protect you....but rather it protects them in not having to pay for your mistakes.

    ideal future solution is to have

    dial in only banking tied to a registered caller id and card reader.

    Web based tied to one mac id , card reader , pin with thumb scanner

    software security check before login even starts , ie no login without at least a daily scan authentication.

    Live one use email link to a vpn after you login.

    but even then nothing is failsafe....its just changing the odds more in your favour.
    Have you tried turning it off and on again?
    • oldfella
    • By oldfella 24th Mar 09, 1:34 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    If I understand the technology correctly, they wouldn't need to ask, since they'd be able to tell.
    --------
    not sure this is correct - its not an end to end protocol, it is technology you run on your PC which prevents malware working. You can use also Rapport with any other sites you choose - not just the bank you got it from.
    • mr_fishbulb
    • By mr_fishbulb 24th Mar 09, 1:57 PM
    • 5,066 Posts
    • 2,818 Thanks
    mr_fishbulb
    I don't see how it protects against keyloggers? Surely it just encrypts the traffic to/from your internet banking site? :confused:
    • Be Happy
    • By Be Happy 24th Mar 09, 3:34 PM
    • 1,178 Posts
    • 514 Thanks
    Be Happy
    I downloaded it through RBS and it works well.

    BUT I also set it up manually on the address bar for my 2 other internet banks and it blocked them completely. Don't know what went wrong, but had to remove it manually from the 2 other sites before they would load again.
    • oldfella
    • By oldfella 24th Mar 09, 4:18 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    I don't see how it protects against keyloggers? Surely it just encrypts the traffic to/from your internet banking site?

    --------
    no - it only runs on the PC. Its nothing to do with SSL or encryption down the line. It aims to prevent malware working on the PC. So even if you have a keylogger - it wont work. It runs on any site you specify.

    more info here .. http://consumers.trusteer.com/learn-about-rapport-0
    • oldfella
    • By oldfella 24th Mar 09, 4:19 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    BUT I also set it up manually on the address bar for my 2 other internet banks and it blocked them completely. Don't know what went wrong, but had to remove it manually from the 2 other sites before they would load again.
    -----------
    strange - I have it working on all my banks, credit cards etc. Suggest you escalate to Trusteer.
    • mr_fishbulb
    • By mr_fishbulb 24th Mar 09, 4:30 PM
    • 5,066 Posts
    • 2,818 Thanks
    mr_fishbulb
    It aims to prevent malware working on the PC. So even if you have a keylogger - it wont work. It runs on any site you specify.
    Originally posted by oldfella
    If they have come up with a way to stop malware working, why is this not all over the news?

    It doesn't actually say how it works, just what it does.
    • oldfella
    • By oldfella 24th Mar 09, 5:03 PM
    • 1,510 Posts
    • 576 Thanks
    oldfella
    a bit of googling results in ...

    http://www.frost.com/prod/servlet/market-insight-top.pag?Src=RSS&docid=134911737

    it blocks the API and encrypts the data across the PC
    • mr_fishbulb
    • By mr_fishbulb 24th Mar 09, 5:30 PM
    • 5,066 Posts
    • 2,818 Thanks
    mr_fishbulb
    Looks quite interesting reading that article.
    • masonic
    • By masonic 24th Mar 09, 7:14 PM
    • 11,013 Posts
    • 8,503 Thanks
    masonic
    not sure this is correct - its not an end to end protocol, it is technology you run on your PC which prevents malware working. You can use also Rapport with any other sites you choose - not just the bank you got it from.
    Originally posted by oldfella
    Some of the information suggests it performs some sort of authentication with the destination website before allowing any information to be sent. I may not be interpreting that correctly, but it seems to suggest some sort of handshake is taking place, which would consequently tip off the website that Rapport was being used.

    Edit: Actually, the article you linked to in your later post suggests all it is doing is checking the DNS against Trusteer's own servers.
    Last edited by masonic; 24-03-2009 at 7:24 PM.
  • RichardJW1
    Just to update on this, I went in to the Rapport Console and it indicated that within a week it had blocked 6 attempted screenshot captures by netclient.exe......it went on to say that it had logged 12 attempts to log key strokes

    the only netclient.exe files are one which is the company VPN and another which is Windows 'Prefetch' pf file

    seems like the company are trying to collect screen shots of everything
    Last edited by RichardJW1; 14-04-2009 at 12:01 PM.
    • G_M
    • By G_M 14th Apr 09, 1:52 PM
    • 46,975 Posts
    • 57,111 Thanks
    G_M
    Just to update on this, I went in to the Rapport Console and it indicated that within a week it had blocked 6 attempted screenshot captures by netclient.exe......it went on to say that it had logged 12 attempts to log key strokes

    the only netclient.exe files are one which is the company VPN and another which is Windows 'Prefetch' pf file

    seems like the company are trying to collect screen shots of everything
    Not sure I understand: are you saying the Rapport company is collecting screenshots, or the VPN of the company where you work?
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