New Ebay Seller - How can I Protect Myself?

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So i have sold a few small bits on ebay before, all a few quid here and there, but i have just got an offer on a wedding dress i put up a while back.

Its a bit less than i wanted but its better for it to be gone, but its only now occurred to me it might be a bit of a scam, and i was wondering if anyone can advise the best ways to protect myself?
Its up for £240 and they offered £180 - i went back and said £190 - they then said £170 so i cant tell if negotiating isn't their strong point or if they're just trying to annoy me, anyway we have another offer of £180 which i can deal with.

I've heard stories of selling something of this value and then the buyer puts a claim in with paypal, or says its not as described and gets the money back and keeps the item - what can i do to protect myself from this happening or is it just not worth it?

I was going to send it with a courier to avoid issues there, but do i need to film the item, take loads more photos, date stamp them somehow? any help is hugely appreciated.

Comments

  • jeffuk
    jeffuk Posts: 606 Forumite
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    You should send it according to the method in your listing.
    For your safety it should be insured (to the value of £180) and trackable to delivery online.
  • Katapolt
    Katapolt Posts: 291 Forumite
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    thank you, i was planning on the insurance and stuff anyway.

    My main concern is someone putting in a claim on ebay or paypal and then keeping the dress and getting a refund, im planning on taking videos of the dress and photos, of it packaged up as well so i can prove the condition it left in, but is there anything else to have in case?
  • RainbowDrops
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    If you're nervous & haven't accepted the offer, maybe consider other options for selling, such as local FB groups?
  • forgotmyname
    forgotmyname Posts: 32,552 Forumite
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    I would counter their offer of £170 with an offer of £241, they will run out of chances to make an offer if they play silly games.

    There is always a risk they will reclaim their money back. You can do your best but its always a risk. If thats too much of a risk then dont sell it online.

    You want a face to face cash sale. Hope you know how to spot fake notes though.
    Censorship Reigns Supreme in Troll City...

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