SAR HSBC for PPI, address to send it to??

Options
kazzyb123
kazzyb123 Posts: 100 Forumite
Name Dropper First Anniversary First Post Combo Breaker
in Reclaim PPI & other insurance
Can anyone help me with a Standard Access Request to HSBC please? I am wanting copies of everything they have regarding PPI on my credit card account.
I have had a reply about PPI and a refund but I think the amount is incorrect and I had the policy for longer hence the SAR.


Is there a link to a letter template and does anyone know the correct address please?


Thanks.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    Options
    Just tell them you are making a SAR. No template needed. There's a contact number on this page - https://www.hsbc.co.uk/1/2/linklaunch/contactandsupport

    However, it would be more effective to ask them for a breakdown of the figure.
  • kazzyb123
    kazzyb123 Posts: 100 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    Thanks Zx81, I have a copy of the breakdown but I think it was paid for longer then HSBC say it was, I will send the SAR and see what happens. I already tried once but they just resent a copy of the breakdown which I already had, I sent it to the wrong address though (I sent it to the PPI department) so I want to make sure it goes to the correct address this time,


    Thanks.
  • kazzyb123
    kazzyb123 Posts: 100 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    Would this be the correct address??


    Group Data Protection Manager

    8 CANADA SQUARE
    LONDON
    E14 5HQ
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Options
    kazzyb123 wrote: »
    Would this be the correct address??
    Canada Square is Egg, not HSBC.

    Why not simply follow the link provided in post #2?

    Incidentally, do you truly expect a SAR to contradict what the Bank have already told you?

    Bluntly, your only realistic chance of getting any additional monies from this is if you have documentary proof from your own archive that shows you paid more than they are refunding.
  • kazzyb123
    kazzyb123 Posts: 100 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    Because the link in post 2 doesn’t give an address and I think it’s worth a try
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Options
    kazzyb123 wrote: »
    I think it’s worth a try
    The Bank have already told you that they have refunded all your PPI (plus interest).

    I'd eat my hat if a SAR somehow contradicted what they have refunded you.

    I direct you again to post #2.

    Ring the Bank and ask them what address you should send your vexatious SAR.

    I promise you won't be getting any more unless you somehow have documentation from your own archive showing you paid more than they are refunding
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards