Barclays Blue Rewards on more than one account

[Deleted User] · 14 June 2018 at 8:09AM

To be fair to the OP s/he has not posed as two different customers. A second current account, under a different customer profile, has been opened due to an error in the online process. I think that the OP should contact Barclays to regularise the position. The second account can be kept open (if desired) but both accounts should appear under the one customer profile.
I'd still like an answer to the question: has anyone received blue rewards in respect of more than one Barclays current account in their name?

polymaff · 14 June 2018 at 9:12AM

beefturnmail wrote: »

Seems like I haven't just got two separate accounts, but I am actually (in Barclay's eyes) two separate customers - they've sent me two different codes for internet banking, with different customer numbers and two different telephone banking PINS. Will wait till the switch goes through on the first account, then try to set up blue rewards on the second and see what happens...

This happens. Two attempts to replace guesswork with fact:

Do both profiles permit access - online and/or on the telephone?

Do both accounts appear simultaneously online and/or on the telephone?

soulsaver · 14 June 2018 at 11:30AM

Yep - they both appear simultaneously on the telephone...

Flobberchops · 14 June 2018 at 2:29PM

As each customer profile is treated as a separate person (with the same name, living at the same address - hey, it could happen, if you were named after your father), theoretically you could sign up for Blue Rewards twice. Or a hundred times, if you can somehow have a hundred profiles created.

Obviously each customer should only have one profile and this is the kind of thing that is unlikely to go unnoticed forever - and when the game is up, the bank may take a dim view if you have knowingly profited from the error.

beefturnmail · 14 June 2018 at 11:19PM

I've not posed as two different people - I filled in an application form, then on the final page after clicking submit it gave me a message which basically said, your session has timed out, please complete the application again. Which I did, using the exact same details (obviously) and they've apparently set me up on their systems twice.

Both profiles permit access online to the individual accounts - you can't see the other - not sure about the telephone banking - indeed I've no way of telling which telephone banking PIN relates to which account

beefturnmail · 14 June 2018 at 11:29PM

Flobberchops wrote: »

As each customer profile is treated as a separate person (with the same name, living at the same address - hey, it could happen, if you were named after your father).

With the same DOB too though? I guess it could be my twin, who happens to also share my name and applied for the same account 2 minutes after I did - I would have thought that Barclays systems would be smart enough to recognise the much more likely scenario of what actually happened, but it seems not.

f1wade · 29 September 2020 at 2:06AM

beefturnmail said:

Seems like I haven't just got two separate accounts, but I am actually (in Barclay's eyes) two separate customers - they've sent me two different codes for internet banking, with different customer numbers and two different telephone banking PINS. Will wait till the switch goes through on the first account, then try to set up blue rewards on the second and see what happens...

How did this go?
Did you get 2 seperate pay outs?

Katiehound · 30 September 2020 at 11:02AM

Actually I don't know why anyone would want x2 Blue Rewards- at the normal rate you don't stand to make much of a profit, after all the charge is £4 pm. (Unless you have a mortgage & /or insurance products)
If the rewards are double- ah, that is indeed worth having. It was a nice little earner

Barclays Blue Rewards on more than one account

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