No water bill but still have supply?

ReVo
ReVo Posts: 6 Forumite
in Water bills
Hi,

A friend of mine moved into a new build flat 2 years ago. She's received a few letters from the water company addressed to The Occupier, saying they think she might need a water account as she's using the water. She has let these pile up but still hasn't received a bill, but is still receiving water.

Why hasn't the supplier billed her or cut off the supply?

Comments

  • Robin9
    Robin9 Posts: 12,100 Forumite
    First Post First Anniversary Name Dropper
    Has she contacted the water company ?
    Never pay on an estimated bill
  • ReVo
    ReVo Posts: 6 Forumite
    She hasn't made any contact with them, but is still getting/using water
  • lincroft1710
    lincroft1710 Posts: 17,640 Forumite
    Photogenic Name Dropper First Anniversary First Post
    Is this the same flat which hasn't got a Council Tax band?
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • Robin9
    Robin9 Posts: 12,100 Forumite
    First Post First Anniversary Name Dropper
    The longer she delays contacting them the bigger the bill she will get - hope she's been saving up.


    How does she think the water suppliers will know who is using the water ?

    What about the gas, electric, council tax ?
    Never pay on an estimated bill
  • t0rt0ise
    t0rt0ise Posts: 4,276 Forumite
    First Anniversary Name Dropper First Post
    They won't cut off the supply, they aren't allowed to do that any more. She needs to contact them and open an account.
  • macman
    macman Posts: 53,098 Forumite
    Name Dropper First Post First Anniversary
    Why hasn't she registered for an account? Did she read the meter upon occupation, if metered?
    Domestic supplies are not disconnected for non-payment.
    No free lunch, and no free laptop ;)
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