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    • daveleics
    • By daveleics 8th Oct 18, 8:51 AM
    • 7Posts
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    daveleics
    0 WOW
    TUI plane seat reservation
    • #1
    • 8th Oct 18, 8:51 AM
    0 WOW
    TUI plane seat reservation 8th Oct 18 at 8:51 AM
    Am I the only one in thinking that TUIs plane seat reservation policy is a complete scam? For those who don't know, if you book a holiday with TUI, they give you the option of reserving your seat on the plane, way before travelling, to ensure you are sitting next to your loved ones. This, however, costs £20 per person (both ways) so the bigger your family, the more you have to pay.

    The fear of not sitting next to your family is the driving factor here as everyone feels compelled to reserve their seats. also, not everyone has or can use a computer, so this policy discriminates against them because those who can, will always be able to reserve their seats first (TUI call every passenger asking them, but not until much later).

    I have consistently refused to reserve my seat on principle and have still sat next to my family on the plane, so this just seems like a rather nasty emotional blackmail to squeeze money out of holiday makers based on 'how much their family is worth'. Disgusting. Are there any other airlines that do this? Shouldn't the consumer watchdog be looking into it? - I'm just surprised there's not more of an uproar about it.
Page 1
    • bradders1983
    • By bradders1983 8th Oct 18, 8:56 AM
    • 924 Posts
    • 652 Thanks
    bradders1983
    • #2
    • 8th Oct 18, 8:56 AM
    • #2
    • 8th Oct 18, 8:56 AM
    Im sorry but almost every airline does this now with package holidays, it isnt really breaking news. You pay your money and take your choice, just dont moan if you get split up at the airport. I personally pay for extra legroom seats and have no issue continuing to do so.

    As for it "discriminating for those who cant use a computer", I have no idea what you are on about here. You can reserve seats at the point of booking and also when booking on the phone or in the shop as well. Quite frankly if you choose not to have Internet access in this day and age then that is your own fault, my 82 year old gran has an iPad and everything so absolutely no excuse.
    Last edited by bradders1983; 08-10-2018 at 8:59 AM.
    • onomatopoeia99
    • By onomatopoeia99 8th Oct 18, 9:11 AM
    • 5,961 Posts
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    onomatopoeia99
    • #3
    • 8th Oct 18, 9:11 AM
    • #3
    • 8th Oct 18, 9:11 AM
    My mother, age 80, spends half the day bashing away at her ipad, and IT literate she is not. If she can manage, I struggle to imagine who cannot.

    As always, these extra charges are aimed at keeping the headline price down so things seem cheaper if you don't want the extra options. You need to consider the price in total rather than looking at the price without the extras you want.

    This has all been driven by comparison sites, switching sites and moneysaving sites like this one - this is the marketplace that sites like this have created.
    INTP, nerd, libertarian and scifi geek. Home is where my books are.

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    • daveleics
    • By daveleics 8th Oct 18, 9:30 AM
    • 7 Posts
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    daveleics
    • #4
    • 8th Oct 18, 9:30 AM
    • #4
    • 8th Oct 18, 9:30 AM
    Jeez - thanks for the support guys!?
    • bagand96
    • By bagand96 8th Oct 18, 9:31 AM
    • 3,092 Posts
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    bagand96
    • #5
    • 8th Oct 18, 9:31 AM
    • #5
    • 8th Oct 18, 9:31 AM
    Disgusting. Are there any other airlines that do this?
    I don’t know of any that don’t do it.

    You should definitely stay away from Ryanair or Jet2 (flight only) - you certainly wouldn’t like how they handle it.
    Last edited by bagand96; 08-10-2018 at 9:33 AM.
    • daveleics
    • By daveleics 8th Oct 18, 9:32 AM
    • 7 Posts
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    daveleics
    • #6
    • 8th Oct 18, 9:32 AM
    • #6
    • 8th Oct 18, 9:32 AM
    BTW Thomas Cook doesn't do this, so stick that in your pipe.
    • bradders1983
    • By bradders1983 8th Oct 18, 9:34 AM
    • 924 Posts
    • 652 Thanks
    bradders1983
    • #7
    • 8th Oct 18, 9:34 AM
    • #7
    • 8th Oct 18, 9:34 AM
    BTW Thomas Cook doesn't do this, so stick that in your pipe.
    Originally posted by daveleics
    Erm, yes they do, Ive just booked a two week package trip to Malta with them and you have to pay for seats if you want to be guaraneed to be sat together. I also went with them last year and the same applied. Ive also just booked a flight only trip to Las Vegas with them and guess what?

    Jeez - thanks for the support guys!?
    Originally posted by daveleics
    Maybe forums arent for you if you are looking for everyone to blindly agree with you.
    • daveleics
    • By daveleics 8th Oct 18, 9:40 AM
    • 7 Posts
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    daveleics
    • #8
    • 8th Oct 18, 9:40 AM
    • #8
    • 8th Oct 18, 9:40 AM
    Well I travelled to the Canaries earlier this year with TC and they didn't do it, so maybe you've been ripped off as well?
    • bagand96
    • By bagand96 8th Oct 18, 9:42 AM
    • 3,092 Posts
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    bagand96
    • #9
    • 8th Oct 18, 9:42 AM
    • #9
    • 8th Oct 18, 9:42 AM
    BTW Thomas Cook doesn't do this, so stick that in your pipe.
    • Merlin139
    • By Merlin139 8th Oct 18, 9:42 AM
    • 5,597 Posts
    • 21,563 Thanks
    Merlin139
    The wife and I had the same thing with JET 2 last month with 2 weeks in Cyprus. Did not bother to book seats on the way out got seat next to one another on a full 737.

    On the way back we asked when we checked in for isle seats preferably across from one another and were seated in 5 and 7D on a 757. When they closed the doors dear wife said that she was on her own with no one sat in 7E and 7F and asked me to sit next to her. I pointed out that I needed to sit where I was so the would know who's body it was if the plane crashed on take off!

    Once at cruising height I moved and we had loads of room. As it happened the flight had 2 empty seats

    The T&C's are there for you to see so you decide what you want to do and pay your money if you want or take your chance.

    A possible way to get seats next to one another is get to the airport early on flight day and be one of the first in the queue to check in.
    Last edited by Merlin139; 08-10-2018 at 9:45 AM.
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    • bradders1983
    • By bradders1983 8th Oct 18, 9:45 AM
    • 924 Posts
    • 652 Thanks
    bradders1983
    Well I travelled to the Canaries earlier this year with TC and they didn't do it, so maybe you've been ripped off as well?
    Originally posted by daveleics
    I havent been "ripped off" anywhere, Dave. As I originally said, I pay for EXTRA legroom seats and have no issue doing so. I can only just about manage a trip to Paris or Dublin in normal seating.

    I can assure you Thomas Cook do ask people at point of booking if they want to pay for a seat having booked 3 holidays/trips with them to various destinations over the past year, both as flight only and as a package. Proof of this has even been posted above.

    I would bail out now if I were you.
    Last edited by bradders1983; 08-10-2018 at 9:56 AM. Reason: typo
    • bagand96
    • By bagand96 8th Oct 18, 9:51 AM
    • 3,092 Posts
    • 2,015 Thanks
    bagand96
    I pointed out that I needed to sit where I was so the would know who's body it was if the plane crashed on take off!
    Whilst the crew may ask passengers to remain in their allocated seats, the reason for it is never this. If the worst did happen, this is not how casualties are identified. Generally if you’re asked to stay in your allocated seat it will be for aircraft weight and balance reasons.
    • daveleics
    • By daveleics 8th Oct 18, 10:09 AM
    • 7 Posts
    • 0 Thanks
    daveleics
    This article on skyscanners suggests I'm not alone:

    79-won-t-pay-reserve-plane-seat:

    "More than 500 people voted in the poll, with the majority saying they wouldn’t part with any extra money just to reserve their seat. 32% claimed it was just another ‘rip off’ tactic; 28% said reserved seating should be a basic right on all flights, and 20% said they’d rather travel with another airline that allows passengers to choose a seat for free."
    • bradders1983
    • By bradders1983 8th Oct 18, 10:11 AM
    • 924 Posts
    • 652 Thanks
    bradders1983
    Well dont pay the money then, just dont kick up a stink if you get to the airport and the only seats left are separate from each other.

    Can you at least admit you were wrong about Thomas Cook?
    • giraffe69
    • By giraffe69 8th Oct 18, 10:37 AM
    • 2,808 Posts
    • 2,443 Thanks
    giraffe69
    "More than 500 people voted in the poll, with the majority saying they wouldn’t part with any extra money just to reserve their seat. 32% claimed it was just another ‘rip off’ tactic; 28% said reserved seating should be a basic right on all flights, and 20% said they’d rather travel with another airline that allows passengers to choose a seat for free."
    Originally posted by daveleics
    I don't see why it is a rip off but completely understand if people don't wish to pay. If 20% would go to another airline then they may struggle to find one (at least for shorthaul) that doesn't do this. The idea that "reserved seating ought to be a basic right" is laughable. It might be a want. do you think that if a lot of people did vote with their feet the practice would continue?
    I travelled, last week, on a plane and they no longer provide a drink or food unless you pay. I think it is my inalienable right to have a free G+T along with a hot snack. Of course I could if I travelled business class but the word "free" would then be under some strain.
    • bradders1983
    • By bradders1983 8th Oct 18, 10:43 AM
    • 924 Posts
    • 652 Thanks
    bradders1983
    What some people dont actually realise is that if they want seating included in the price of the basic ticket, all the airlines will do is put the price of the basic tickets up by the cost it currently costs to allocate yourself a seat.
    • jpsartre
    • By jpsartre 8th Oct 18, 10:56 AM
    • 3,964 Posts
    • 2,472 Thanks
    jpsartre
    This article on skyscanners suggests I'm not alone:

    79-won-t-pay-reserve-plane-seat:

    "More than 500 people voted in the poll, with the majority saying they wouldn’t part with any extra money just to reserve their seat. 32% claimed it was just another ‘rip off’ tactic; 28% said reserved seating should be a basic right on all flights, and 20% said they’d rather travel with another airline that allows passengers to choose a seat for free."
    Originally posted by daveleics

    What's your point? Nobody's arguing that you're doing something wrong by opting not to pay for prebooking seats. What people are telling you is that it's standard policy for airlines to charge for seat selection, at least before check-in opens. How does the survey you quote contradict any of this?
    • daveleics
    • By daveleics 8th Oct 18, 12:07 PM
    • 7 Posts
    • 0 Thanks
    daveleics
    My point is that there's an element of emotional blackmail here that is obviously reflected in the report. If I bought a bus or train ticket in advance I wouldn't expect to pay extra to reserve a seat. I would like to know how the airline justifies the charge? or specifically, what work is involved in reserving a seat in advance, over and above the work involved to give a passenger a seat, next to their family, when they check in at the airport? my guess is none. In which case, what justifies the charge? It's a rip off. Then again there are plenty of mugs in this country if this forum is anything to go by. No wonder they get away with it.
    • bradders1983
    • By bradders1983 8th Oct 18, 12:27 PM
    • 924 Posts
    • 652 Thanks
    bradders1983
    Get away with what?
    • TadleyBaggie
    • By TadleyBaggie 8th Oct 18, 12:58 PM
    • 3,402 Posts
    • 2,648 Thanks
    TadleyBaggie
    I pay the extra willingly, not necessarily to ensure I we can sit together but to get a seat in the area of the plane I want. If you don't care, then don't pay it.
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