Monzo Bank getting a kicking on 'Watchdog'
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So are you saying one should never accept a payment into your account from anyone, even close family, in case that account has "markers"??
No of course not. I was making the point that many of these cases will be beyond the account holders control or sphere of influence so they will never know why their account has been closed/suspended/blocked etc, but at the same time banks don't do this for sh1ts and giggles.0 -
Amazing people are still making excuses for Monzo. No doubt those are investors who have finacial reasons to big up monzo when its clearly not 'just following procedures' bbc aren't going to put their name to it on a whim0
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Amazing people are still making excuses for Monzo. No doubt those are investors who have finacial reasons to big up monzo when its clearly not 'just following procedures' bbc aren't going to put their name to it on a whim0
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Amazing people are still making excuses for Monzo. No doubt those are investors who have finacial reasons to big up monzo when its clearly not 'just following procedures' bbc aren't going to put their name to it on a whim
Of course the BBC will- they are a disgrace, just ask Cliff Richard or the 100's of Jimmy Saville's victims. Watchdog is a lowbrow tabloid entertainment show, if you want to see how good it could and should be then listen to You and Yours on BBC R4 every weekday @ 12:15-13:00 to hear how a proper consumer program is made- all with out some gimp riding around on a motorcycle with a benefits cheat.0 -
worried_jim wrote: »This is true! But there has to be some account behaviour that has triggered these checks in the first place
I am left to assume either that their fraud detection is not particularly reliable, or that some unknown and unknowable transaction had occurred on my account.
As Barclays are unlikely to provide any background information, I am inclined to suspect their fraud detection.0 -
worried_jim wrote: »Of course the BBC will- they are a disgrace, just ask Cliff Richard or the 100's of Jimmy Saville's victims.
Not sure Jimmy Savile means that literally anything the BBC says or does is suspect but go off king.urs sinserly,
~~joosy jeezus~~0 -
Bullspit, do you understand the gravity of your accusation?
It has happened, that is a fact. I believe there is provision in the regulations for there to be to be no comeback from the NCA or police on the AML staff who do submit false intelligence, because the authorities don't want to put them off from submitting SARs. However, that doesn't stop customers taking other legal action against their company if they find out what they did.
What is grave, is the consequence these submissions laced with fabrication can have on customers. Much like any false allegation can have on someone.
Sorry this is going off on a slight tangent as this offshoot isn't anything to do with Monzo. I have fallen foul of their auto blocker but in my experience it was resolved quickly and satisfactorily once I provided the information they needed. I found them to be quite fair, but if you do rely solely on one account then this kind of thing is less an annoyance and more a major problem so I can appreciate why there is such a backlash.0 -
Amazing people are still making excuses for Monzo. No doubt those are investors who have finacial reasons to big up monzo when its clearly not 'just following procedures' bbc aren't going to put their name to it on a whim
Obviously, that's the only possible explanation.
And, equally, you're clearly an investor in one of their competitors. Starling maybe.0 -
The_Urbanite wrote: »I'm not so sure it is disproportionately high. A lot of fintech and e-money based firms will suspend accounts at the drop of a hat - but most aren't anywhere as well known or popular as Monzo.
If something strange was going on with those accounts, they have to report it and cannot legally give the money back until authorised. The only thing these people would be happy with is getting access to their money immediately. But that is not legally allowed so what are the banks supposed to do to make it better?
I've spoken to police financial investigators and they've come across a lot of people who doth protest their innocence who turn out to be muling/laundering. They can even pick up on amounts as small as a couple of hundred quid.
And? Its high compared to high street banks which was the comparison0
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