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    • Sairah
    • By Sairah 20th Mar 17, 6:32 AM
    • 9Posts
    • 4Thanks
    problems with Mysurvey
    • #1
    • 20th Mar 17, 6:32 AM
    problems with Mysurvey 20th Mar 17 at 6:32 AM
    Anyone having problems with my survey? they seem to have stopped giving me surveys since Christmas. I have messaged them, but they are ignoring me.
Page 1
    • culpepper
    • By culpepper 20th Mar 17, 11:47 AM
    • 3,907 Posts
    • 7,270 Thanks
    • #2
    • 20th Mar 17, 11:47 AM
    • #2
    • 20th Mar 17, 11:47 AM
    Try emailing them from a different email address. When i had problems with them previously, they seemed to have some sort of filter in place to ignore known email addresses and the minute i did it from a new one, I got an answer. I think every few years, they do a demographic cull (although they wouldn't admit it) and I had to argue to receive my 'earned' points but they did pay up.
    • MLE007
    • By MLE007 20th Mar 17, 12:05 PM
    • 324 Posts
    • 1,696 Thanks
    • #3
    • 20th Mar 17, 12:05 PM
    • #3
    • 20th Mar 17, 12:05 PM
    Mysurvey aren't the best for customer service I'm afraid. You can try what the previous poster suggested but wouldn't hold my breath where they are concerned.
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