Ref: GMAC Mortgage/ PPI Claim

alrod · 13 September 2019 at 1:14PM

I made a claim through Resolver regarding a GMAC second mortgage that I had in the past. The details came up that GMAC was now a company called Paratus. I sent a reminder email and received a response from a company called Foundation Loans. This company was fobbing me off with a final response stating that they did not have any record of PPI being sold.

I wonder if anyone out there has had success with claiming PPI with a GMAC mortgage.

[Deleted User] · 13 September 2019 at 1:17PM

That's not off-fobbery. That's either data protection or the fact you didn't have PPI with them.

You can send them your own evidence of the PPI if you still feel you have a valid complaint.

-taff · 13 September 2019 at 1:30PM

Well, not now they can't , it's too late.

[Deleted User] · 13 September 2019 at 1:40PM

Unless the initial complaint was made before the cut off.

SonOf · 13 September 2019 at 3:42PM

GMAC mortgages were frequently arranged via third parties and not directly with GMAC. Where that was the case, it was the third party that sold any insurances. Not the lender.

Ref: GMAC Mortgage/ PPI Claim

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