Our new Sky Haggling guide - please share your feedback

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  • quoit
    quoit Posts: 55 Forumite
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    Quit Sky in October while on 60% discount (I still had 4 months left) due to billing errors and being overcharged.

    During the 31 days notice period, I was offered 30% discount.

    After switch off, discount increased to 40%.

    By December, 50% discount offered by mail which expired 1st Feb.

    Now back to 40% discount offer via mailshot.

    Three months now without Sky and guess what?

    I'm absolutely fine :)
  • Anon
    Anon Posts: 14,545 Forumite
    Name Dropper First Anniversary First Post
    edited 3 February 2018 at 5:30PM
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    I received an email last night (service ended last week) which may help someone. I am not looking to go back as I had 75% off and a £100 account credit last year which will be hard to beat this year as it was £14.40 for Box Sets package, HD plus Cinema (before taking off the account credit :)).

    Subject: Come back to Sky from just £11 a month

    Come Back Today

    From £11 a month
    12-month minimum term

    Come back to Sky TV with new Sky Entertainment from just £11 a month for 12 months with this exclusive offer and save £9 a month. Catch new drama Save Me starring Lennie James as an unlikely hero on a tireless quest to find his missing daughter. Plus, enjoy comedy, documentaries, music and so much more.

    -A massive 300 channels
    -Sky Atlantic, Sky One and FOX
    -Incredible Catch Up TV
    -Sky Go so you can watch on the move

    Personalise your package
    You now have the flexibility to only add the stuff you love.

    Box Sets
    £2.50 extra a month (was £5)
    Over 350 unmissable box sets

    Kids
    £2.50 extra a month (was £5)
    11 dedicated kids' channels

    HD
    £2.50 extra a month (was £5)
    5x the picture quality of SD

    Sports
    £14 extra a month (was £27.50)
    7 dedicated channels

    Cinema
    £9 extra a month (was £18)
    Over 1000 movies on demand



    Don't miss out. Offer ends 1 March.

    The Sky Team

    The link is: https://secure.sky.com/mysky-extras/coming-back-to-sky?DCMP=emc-Sky.com-ec-Winback50-WK32-35

    Or call 0844 540 1044
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
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    Anon wrote: »
    Come back to Sky TV with new Sky Entertainment from just £11 a month for 12 months with this exclusive offer and save £9 a month.

    The link is: https://secure.sky.com/mysky-extras/coming-back-to-sky?DCMP=emc-Sky.com-ec-Winback50-WK32-35

    That link won't work for anyone else I don't think (I could be wrong).

    I don't get their pricing though, for new customers it's £20 (save £5) which goes up to £25 after 18 months.
  • Anon
    Anon Posts: 14,545 Forumite
    Name Dropper First Anniversary First Post
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    Colin_Maybe wrote: »
    That link won't work for anyone else I don't think (I could be wrong).

    I don't get their pricing though, for new customers it's £20 (save £5) which goes up to £25 after 18 months.

    It should do as I don’t think it is unique - it just directs you to the winback team chat.
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    Anon wrote: »
    Or call 0844 540 1044
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?
  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    Combo Breaker First Post
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    Ian011 wrote: »
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?

    Clicking on the supplied link gives a different 0844 number which is charged at 7ppm so not a free number but probably not ruinous:-

    08445 401 075
    Calls to Sky cost 7ppm plus your provider's access charge. Call charges from other providers may vary.
  • Anon
    Anon Posts: 14,545 Forumite
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    Ian011 wrote: »
    Seriously? A premium rate number costing up to 62p per minute.
    They simply don't get it do they?

    Sorry, I don’t know - I have only ever used online chat, I never phoned them. I am sure there will be a cheaper way of calling if that is preferred.
  • xxdiddiexx
    xxdiddiexx Posts: 330 Forumite
    First Post First Anniversary
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    I am on the Sky Box Sets and Cinema bundle. Last year I wangled a 60% discount for 12 months. That expired in Jan. Contacted them today to cancel and got a 50% discount on my current package for 18 months.

    I was told that the 60% discount was a once in a lifetime offer during the life of an account. Don't know how true that is, but I am happy with the 50% discount for 18 months.

    Since I am no longer paying for Sky Go Extra (as a sky VIP member this is free), I am actually paying only 0.60 pence more per month and over a longer period.

    I am more than happy with that.
  • Vegastare
    Vegastare Posts: 998 Forumite
    First Anniversary First Post Name Dropper
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    sky free phone number 0800 151 2747 just in case anyone wants one....worked Saturday same options prompts as 0333 which you can end up on for over an hour(1.20mins) on Thursday and gave up the will to live.
  • Ian011
    Ian011 Posts: 2,432 Forumite
    Name Dropper First Anniversary First Post
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    Colin_Maybe wrote: »
    Clicking on the supplied link gives a different 0844 number which is charged at 7ppm so not a free number but probably not ruinous:-
    It's not 7p per minute.

    It's 7p per minute PLUS an Access Charge of up to 14p per minute from landlines or up to 55p per minute from mobiles.

    Colin_Maybe wrote: »
    08445 401 075
    Calls to Sky cost 7ppm plus your provider's access charge. Call charges from other providers may vary.
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