Royal Mail - lose your credit card receipt - lose your property and your rights?

The tracking numbers are all consecutive. Did you post anything else that day?

Why should the Post Office keep a record if you didn't think it necessary to do so.

When i post a parcel the receipt goes in my purse, as do other receipts.

They get checked that they are no longer needed and tossed out after a few months usually, sometimes linger.

Important ones for products that are under guarantee etc get filed away.

Captain_Sensible wrote: »

If readers here still feel that this is an unreasonable expectation and that their lives are so perfectly organised and the concept of actually misplacing or losing a single card payment receipt is so alien then please share your life tips. I would love to have the ability to predict when I am about to misplace or lose items.

I do find it unreasonable for someone expect a company or in fact anyone else to hold their hand and do everything for them. As for perfectly organised, that is far from me, I tend to be quite chatotic with my management of things and I'm always misplacing things. However knowing how bad I am at such things I take a photo on my phone or a screenshot of anything important like this. My phone is set to automatic back up so even if I lost it I would still have the photos of important receipts and such. People used to scan all receipts to their computers, other people have a dedicated place to keep them and only go through them periodically. None of that makes a perfectly organised person but it does make someone who takes reasonable responsibility for their own lives and actions.

I would also argue that a reasonable person would not have expected a package to arrive in another country in just a week, thus shredding the receipt. Unless I've been told something I've sent has been received I would check the tracking myself regularly until it either shows as delivered or goes over the maximum timeframe, you waited for the recipient to contact you instead of being proactive and properly managing things yourself before destroying your only evidence of sending.

There really is only one person at fault here, and being a nightmare customer spending 45 minutes arguing with their customer services for your own mistake shows you as the idiot and not them.

Captain_Sensible wrote: »

I assume you have have the same non-sympathetic attitude in following scenario:
You go to a high street retailer and pay for a product that they have to order into stock for you with a view to you collecting few days later.

You lose the receipt.

You go to store, with card used to pay, bank statement showing payment etc but they tell you they have no record of the transaction because they purge their sales records on a daily basis.
You are told you cannot have the item because you do not have the original receipt.

Is this your perception of the the retail industry?

Do you make a habit of losing "stuff". If someone handed you a £50 note I bet you would look after it and not shred it!