Fansbet (Viral Interactive LTD) Worse Gambling Company

245

Comments

  • Omywordno1
    Omywordno1 Posts: 40 Forumite
    The ukgc gambling commission says they can do whatever they want as they not ombudsman.
  • Omywordno1
    Omywordno1 Posts: 40 Forumite
    #1

    jav4927

    Join Date:!Nov 2013Posts:!7

    Fansbet Balance Confiscation Help

    Hi

    Last weekend I deposited £1,000 with Fansbet. They have a promotion where they give back a bonus of 2% of anything bet on Sports up to £300 (as in the total bonus to be given out is £300). You trigger the bonus by clicking on a drop down box when you depsoit.

    Anyway some of the bets I made won and some lost and when I’d made the full number of bets to get the full £300 I made a withdrawal of £1,360. After some delay with the processing of the withdrawal, I noticed that the withdrawal was cancelled so I queried this and got back an email stating the following:

    “Please notice the winnings were confiscated due to cashback bonus abuse on discretion of the Payments department. The balance was adjusted with - 1,363.36 GBP due to betting below the minimum odds. Hence, withdrawal was cancelled and the balance confiscated as such behaviour is against the terms.

    You may see the terms regarding the cashback offer here or under Promotions page on the site. Please see below the terms a point on our general terms and conditions concerning this rule.

    Terms and Conditions

    Select the bonus in the drop-down list and deposit £10 or more. Deposits with Skrill and Neteller do not qualify for this promotion.

    This offer entitles you to 2% Cashback on sportsbook turnover – up to £300. Minimum odds per bet to qualify for Cashback is 1/2 (1.5). Bets below the minimum odds will lead to bonus cancellation and cashback being revoked. To convert earned Cashback to cash, go to: ‘My Profile’, click on “Bonuses” then ‘Convert’.

    Max bet is £3,000. Wager £15,000 or more to receive max Cashback. Cashback is triggered by turnover on Sports. Bonus- and Casino bets do not qualify. Cashback is credited without wagering and will be available once the qualifying bet is settled.

    Cashback is capped at £300. Cashed out bets do not qualify. Currency equivalents apply. This offer is available between!Friday (12:00) and!Sunday (23:59) every week until stated otherwise. Once claimed, the bonus expires after 7 days. Bets must be settled before expiry.

    FansBet reserves the right to cancel bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious betting patterns that could result in generating guaranteed profit. This suspicious activity might include, without being limited to, hedge betting or common betting patterns across identical events/markets/selections. Wagers below 1/2 (1.5) odds will result in bonus cancellation and cashback being confiscated.

    General bonus terms apply. 2.3.11. The Operator reserves the right to perform enhanced due diligence in respect to withdrawals of funds not used for wagering and to review your behavior on the site and use of games for irregular gaming patterns.

    ​​​​​​​The Company reserves the right to withhold and/or confiscate withdrawals in case the Player fails to pass due diligence or/ and the Company deems that irregular gaming pattern have occurred. We do apologise the case, but do must refer to the terms concerning the matter as it can't be changed for one player. In case you wish to inquire further about this case, please do not hesitate to contact us a“

    Now I think it is entirely unfair that they can add a bonus and that confiscate every penny in my account at the time. If the bonus was for £300 then the balance that was min should be £1,060 which I do not think they should be able to help themselves to.

    Their terms and conditions seem totally unfair that they can just take everything in the .
  • Takmon
    Takmon Posts: 1,738 Forumite
    First Anniversary Name Dropper First Post
    Omywordno1 wrote: »
    #1

    jav4927

    Join Date:!Nov 2013Posts:!7

    Fansbet Balance Confiscation Help

    Hi

    Last weekend I deposited £1,000 with Fansbet. They have a promotion where they give back a bonus of 2% of anything bet on Sports up to £300 (as in the total bonus to be given out is £300). You trigger the bonus by clicking on a drop down box when you depsoit.

    Anyway some of the bets I made won and some lost and when I’d made the full number of bets to get the full £300 I made a withdrawal of £1,360. After some delay with the processing of the withdrawal, I noticed that the withdrawal was cancelled so I queried this and got back an email stating the following:

    “Please notice the winnings were confiscated due to cashback bonus abuse on discretion of the Payments department. The balance was adjusted with - 1,363.36 GBP due to betting below the minimum odds. Hence, withdrawal was cancelled and the balance confiscated as such behaviour is against the terms.

    You may see the terms regarding the cashback offer here or under Promotions page on the site. Please see below the terms a point on our general terms and conditions concerning this rule.

    Terms and Conditions

    Select the bonus in the drop-down list and deposit £10 or more. Deposits with Skrill and Neteller do not qualify for this promotion.

    This offer entitles you to 2% Cashback on sportsbook turnover – up to £300. Minimum odds per bet to qualify for Cashback is 1/2 (1.5). Bets below the minimum odds will lead to bonus cancellation and cashback being revoked. To convert earned Cashback to cash, go to: ‘My Profile’, click on “Bonuses” then ‘Convert’.

    Max bet is £3,000. Wager £15,000 or more to receive max Cashback. Cashback is triggered by turnover on Sports. Bonus- and Casino bets do not qualify. Cashback is credited without wagering and will be available once the qualifying bet is settled.

    Cashback is capped at £300. Cashed out bets do not qualify. Currency equivalents apply. This offer is available between!Friday (12:00) and!Sunday (23:59) every week until stated otherwise. Once claimed, the bonus expires after 7 days. Bets must be settled before expiry.

    FansBet reserves the right to cancel bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious betting patterns that could result in generating guaranteed profit. This suspicious activity might include, without being limited to, hedge betting or common betting patterns across identical events/markets/selections. Wagers below 1/2 (1.5) odds will result in bonus cancellation and cashback being confiscated.

    General bonus terms apply. 2.3.11. The Operator reserves the right to perform enhanced due diligence in respect to withdrawals of funds not used for wagering and to review your behavior on the site and use of games for irregular gaming patterns.

    ​​​​​​​The Company reserves the right to withhold and/or confiscate withdrawals in case the Player fails to pass due diligence or/ and the Company deems that irregular gaming pattern have occurred. We do apologise the case, but do must refer to the terms concerning the matter as it can't be changed for one player. In case you wish to inquire further about this case, please do not hesitate to contact us a“

    Now I think it is entirely unfair that they can add a bonus and that confiscate every penny in my account at the time. If the bonus was for £300 then the balance that was min should be £1,060 which I do not think they should be able to help themselves to.

    Their terms and conditions seem totally unfair that they can just take everything in the .

    So what were the odds of the bets you made, were they less than 1.5?
  • The reviews on trustpiolot would put me off gambling for life.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Name Dropper First Anniversary First Post Photogenic
    Omywordno1 wrote: »
    i was caught offguard.


    10 times ??????
  • Does my experience show problem gambling they never paid my withdrawals 96 times took deposits 100 times all in one month.I only had account one month.

    This is some of withdrawals

    £*** 1598079 36201154830387398761498589746486 cancelled £**** 1597877 07725961392466827714983042923356 cancelled £**** 1597842 94383591633737677525505367818239 cancelled £***** 1597292 93149114951911728158860480161712 cancelled £**** 1597106 59292560604873790589230746152529 cancelled £**** 1597021 28597458195795545815783206681132 cancelled £**** 1596879 41291005257560931582756894594520 cancelled £xxxx 1596793 09491794444970003666676140581207 cancelled £xxxx 1596230 56453735796454200391505825694126 cancelled £xxxxx 1595870 30586391504960651846628393842759 cancelled £xxxxx 1595745 28174717877648802928317171958431 cancelled £xxxxx 1595413 26839665033322990990176904704060 cancelled £xxxxx 1595232 27481126051786188292350330329799 cancelled £xxxxx 1595205 24488157373059853643325424281392 cancelled £xxxx 1595144 58108349741056886608850910992004 cancelled £xxxx 1593825 87168852270901349574877948210477 cancelled £xxxx 1593686 50293571983352528577378519958907 cancelled £xxxx 1593505 06740967485453145732921799467783 cancelled £xxxx 1593397 51021511413076374993734418511839 cancelled £xxxx 1592933 65397874225994511409910125494922 cancelled £xxxxx 1592858 48369808728921174140493876878491 cancelled £xxxx 1592787 87039388720416900769328508103876 cancelled £xxxx 1592112 56781711079677383439977306690669 cancelled £xxxx 1592037 51116243618446773088348695312763 cancelled £xxxxx 1591997 15657976778520228436048592157853 cancelled £xxxxx 1591945 39409481928210107070180289981461 cancelled £xxxxx 1591860 32816145431396992837181821506066 cancelled £xxxxx 1591733 37968874379343588023494856009824 cancelled £xxxx 1591594 43503314571778279081322779063567 cancelled £xxxxx 1591134 44658496104428399887318047385821 cancelled £xxxxx 1590972 03376948896727402221868065151796 cancelled £xxxxx 1590168 84422177441252170848415939188784 cancelled £xxxx 1589801 59974315918024586652990730184109 cancelled £xxxx 1589601 56930394068600317196498974403438 cancelled £**** 1589512 80504442971998410649556806903935 cancelled £**** 1589509 76063635492530240938319599888759 cancelled £**** 1589051 61419339873891576592864116996665 cancelled £**** 1589027 11612685574349276277119869692608 cancelled £***** 1588414 59028802344110648407985001407178 cancelled £***** 1588352 02827339993026362360348927665984 cancelled £**** 1587931 35931145912310947635129461714154 cancelled £**** 1587930 39655939442301554368617946068670 cancelled £***** 1587744 33685795914434642780102564685233 cancelled £*** 1587636 94836043827511548062564403152363 cancelled £***1587452 18736863826000156683471755996449 cancelled £**** 1587334 89908892001362189986287027420725 cancelled £**** 1586870 92042938061649556639401444774210 cancelled £**** 1586700 33247220958663564679751163732904 cancelled £***** 1586525 01900464130232072496309593953644 cancelled £***** 1586345 30470917941180857111224904435427 cancelled £**** 1586059 57313055293651599479551244742073 cancelled £***** 1585962 79483263373873496442352159870693 cancelled £***** 1585766 22186956299231812657045198674843 cancelled £**** 1584591 69724939912373920143468286350066 cancelled £**** 1584291 94453259951722504190135017841551 cancelled £***** 1584057 84109767010930993458379060746615 cancelled £**** 1583779 89199597198113625709649164535542 cancelled £***** 1583262 23673200683499280634778863058383 cancelled £**** 1582920 30514530872725850621581953490204 cancelled £**** 1582817 89487851725238099161104727617535 cancelled £***** 1582815 92485872249641323939256408330133 cancelled £***** 1582697 50535104649177242969123328041684 cancelled £***** 1582598 29863718382848260343514152806509 cancelled £***** 1582572 37379595460991409246327156910700 cancelled £**** 1582453 22804911986646226643019003332974 cancelled £**** 1582395 67370425034969119874309064470311 cancelled £**** 1582261 51946890128536575406484597142204 cancelled £*,,,* 1582217 01844141577716608388015204802161 cancelled £***** 1580090 37383621684406255905495749418560 cancelled £***** 1579871 85480875255783029435661370817201 cancelled £***** 1578175 60574967076835520880655919018385 cancelled £**** 1577952 18682781603887614152845847884518 cancelled £,,*,*** 1575310 40024992888759406364206508935614 cancelled £,,***** 1575254 05331393670317905378355498414297 cancelled £**** 1574426 11334054695143105736826447367017 cancelled £**** 1574168 80954998323849041830722369808732 cancelled £***** 1574143 35555600788628169983857367579859 cancelled £**** 1573356 30786788211166408696391172523745 cancelled £**** 1573287 64013732056616345593602755027604 cancelled £**** 1571735 19323462302885409450871383397406 cancelled £***** 1571561 84964159949168993106723801443619 cancelled £***** 1571374 10944488459212742499978430719807 cancelled £**** 1571342 97301735524030199336046009401887 cancelled
  • Best advice I can give is DON'T gamble. Only the companies ever win all the time.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • Permanently scarred me haven't gambled since.
  • Does rush partners have any connections with fansbet.
    The company house website
    Compulsory strike-off action has been discontinued
    This document is being processed and will be available in 5 days.

    Looks like company was in financial difficulty so could not pay me. Checking last account -£3million? Can they still operate.
  • I don't gamble anymore but I feel sorry for the new customers . Look on trustpiolot they continue to do what they did to me and no reprecussion.
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