MSE News: Tesco Bank vows to refund customers affected by hack

VT82 wrote: »

Nothing taken from either of my two current accounts. Why they felt the need to text me with their public statement and wake me up at 5:55 am on a Monday morning I have no idea :mad:

Because systems to send out texts/e-mails to all users are not instant and have to churn through however many tens of thousands of customers there are, sending in batches. It will have been running for a while and taken that long to get to you, whether going by name, account number or who knows what.

I got mine at 4.24am and 4.48am (two accounts), woken up by both but never mind.

ETA: the one to tell me one of my accounts had been compromised but nothing taken was at 9.20pm the night before.

gingercordial wrote: »

Because systems to send out texts/e-mails to all users are not instant and have to churn through however many tens of thousands of customers there are, sending in batches. It will have been running for a while and taken that long to get to you, whether going by name, account number or who knows what.

I got mine at 4.24am and 4.48am (two accounts), woken up by both but never mind.

ETA: the one to tell me one of my accounts had been compromised but nothing taken was at 9.20pm the night before.

I haven't seen any reports of texts being received at 3.30am, 2.30am, or earlier, so I'm guessing mine was one of the first at 4am (followed by another at 4.30am). So they must have taken a deliberate decision to start sending at 4am, either through stupidity or because they'd worked out that to get them all sent the same day, ie before midnight tonight, they had to start at 4am.

YorkshireBoy wrote: »

I haven't seen any reports of texts being received at 3.30am, 2.30am, or earlier, so I'm guessing mine was one of the first at 4am (followed by another at 4.30am). So they must have taken a deliberate decision to start sending at 4am, either through stupidity or because they'd worked out that to get them all sent the same day, ie before midnight tonight, they had to start at 4am.

There was a post from Rollinghome yesterday on the Savings and Investment board in which they claimed to have received a text at 2 am.

Doc_N wrote: »

I'm genuinely puzzled. Given that texts can come in at any time of the day or night, pretty much from anyone and anywhere, why on earth would anyone sleep near a mobile that isn't on silent? :huh:

This; and if you're only concern amidst all this is the fact you lost some sleep, you should really consider yourself lucky.

Doc_N wrote: »

I'm genuinely puzzled. Given that texts can come in at any time of the day or night, pretty much from anyone and anywhere, why on earth would anyone sleep near a mobile that isn't on silent? :huh:

I hardly get texts any more. Everyone who messages me uses Whatsapp, and that is set to silent. If my phone vibrates in the night, I assume it's either an emergency, or it's the Sky News app telling me the Queen has died.