Tesco Self Scan
Comments
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There was a woman pushing the scheme in my local store just before Christmas. One of the things she said was that your first shop would be checked and then it's usually every 5 shops on average that are automatically flagged.
Seemed a lot of hassle to me so I never bothered.0 -
I've used it previously and never had any issues. However, while randomly selected to have a small number of items checked just before paying every now and then, I haven't ever had (or seen anyone else have) a full shop re-checked.0
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No I'm not if it's that bad.unforeseen wrote: »You are not talking about the normal situation in my local one where only 2 out of the 5 checkouts are manned but the customer queue to pay stretches half way up the aisles.
There are normally a few abandoned trolleys or baskets where people have given up and walked out.
I've an option of two close to me. In both, the checkout operators press the appropriate button as soon as a queue starts to build up at their till, resulting in announcements such as "Check-out number (x) is now opening, Please place all items on the belt" . . etc
The light on the designated till flashes green and an assistant appears from the shop floor and take their place on that till.
When it's busy Ive seen all 5 tills open until the queues are cleared.
It must be down to the managers, the latest till to open, remains open until the queues are cleared down to one or two on each till. Then the operator presses a button, the till light flashes red, along with the announcement, "Till (x) is now closing . . ". Anyone already at that till is served, and the assistant returns to the shop floor to continue whatever they were doing. All very efficient.Norman_Castle wrote: »In my nearest Lidl if any queue drops below 5 shoppers they close a till. It is never quick and easy. I've stopped shopping there because of this.0 -
Our Lidl is the same as societys child's. Checkouts are opened when a queue builds up and is open until the queue numbers go down again.
There are never any long queues.0 -
I've never considered standing in a queue, regularly having to move because the aisles are blocked, looking at 3/4 closed tills along with a group of people doing the same an efficient use of my time.societys_child wrote: »It must be down to the managers, the latest till to open, remains open until the queues are cleared down to one or two on each till. Then the operator presses a button, the till light flashes red, along with the announcement, "Till (x) is now closing . . ". Anyone already at that till is served, and the assistant returns to the shop floor to continue whatever they were doing. All very efficient.
Life's to short for Lidl.0 -
If you weren't happy you could have just left and not paid.
That's what I did when a smirking boy on the self service till told me I would have a full check (and its completely random, sir). No problem with a random check of a few items from each bag and they protect expensive things like spirits so the top has to be taken off and they certify me as over 25 (nearly 3 times that!).
It was the attitude as well as the waste of time. A pyrrhic victory as I also left them the bags but not going to that store again.0 -
Neither do I, that's why I prefer my local lidl to other supermarkets. I can't do anything about the stores where you live, perhaps you could move?Norman_Castle wrote: »I've never considered standing in a queue, regularly having to move because the aisles are blocked, looking at 3/4 closed tills along with a group of people doing the same an efficient use of my time.0 -
I had a quick look on Rightmove but couldn't set the search according to Lidl queue size. I'll resign myself to using a different supermarketsocietys_child wrote: »Neither do I, that's why I prefer my local lidl to other supermarkets. I can't do anything about the stores where you live, perhaps you could move?
Why is life so cruel? 0 -
sorry, I think I misunderstood. I thought you were talking about the self checkout, but I think you mean where you scan as you walk around, yes? We don't have that in our local store but I can see what you mean (if that is what you mean)I like to have a running total of what I've spent while I'm walking round.
My Tesco also has an annoying habit of the deals not working correctly. i.e. if you get a meal deal for £3 quite often some of the crisps say on the shelf they are part of the deal but they don't register properly. With the self scan you can see straight away if it correctly registers.0 -
tempus_fugit wrote: »I thought it was common knowledge that on occasion you may have to have a complete scan, our Tesco told us this when we asked about doing it. They said if it happens it will be done at a checkout and the bags will be repacked for us. It will be a pain if/when it happens but we have been forewarned.
Similar can happen when you use the fast track option in Sainsburys, similar to what Tesco, Waitrose offer. You get randomly selected to have a re scan done, its what you put up with if you use that facility.0
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