Anyone else not received their Daily Mail Wilko voucher?

Pemberton01 wrote: »

I know there was a now closed thread a couple of weeks ago when most people seemed to receive their £5 Wilko voucher. I genuinely never received mine and ths Daily Mail aren't being particularly helpful. Is anyone else in the same situation?

I didn't receive mine and I have now moved house so don't hold out much hope to be honest.
However I have had 2 calls from them, one telling me I would receive it within a couple of days and then another saying it would be around a 2 week wait for it. So go figure.
The number they called from is 0800 980 6907 if you want to try it.
I do not know if this is a free or chargeable number. Please check it first if you are going to use it. x

I have received mine but my daughter and a couple of friends have not. They have been in touch separately with DM Customer Services and have variously been told "it's in the post" or "will be sent within two weeks". One friend has now been told "we are unable to fulfil your order" and 100 points credited back to her account.

This promotion appears to have been an absolute shambles!

If only they had stuck to what they originally proposed - an e-voucher - that would surely have been much easier to implement (and more environmentally friendly than sending out all those plastic cards and expense of postage involved). This will certainly make me think twice before entering any of their future promotions.