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Hooray! At last I am free from Together Energy. Joined in August 2017, left end July 2018. At no stage in that 11 month period did I ever get a correct bill. I have been chasing regularly since early August '18 to get a correct final bill. After over 15 phone calls, 15 emails and a complaints escalation, I have now had 3 final bills of which the last one was correct!. At least they refunded my £23 promptly.
AVOID this company, they are totally clueless
Originally posted by rob37uk
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I left them in early September and my new company started supply on the 7th of that month.
We are now on the 15th November and I still havent had a final bill from Together, despite me working out the final bill will be around £60. Their loss if they don't actually want it, I have already rang them three times and sent them two emails, I know from a phone call they actually have my final reading so why no bill has been created I have absolutely no idea.
But when I do get the final bill I will be waiting the same amount of time they took to send it me to actually pay it, to restore the cosmic balance.