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  • FIRST POST
    • fredandwilma
    • By fredandwilma 11th Oct 18, 2:49 PM
    • 1,217Posts
    • 1,661Thanks
    fredandwilma
    E.on warm Home Discount Notification
    • #1
    • 11th Oct 18, 2:49 PM
    E.on warm Home Discount Notification 11th Oct 18 at 2:49 PM
    Hi Malc and Helena, I hope you are well?
    It looks like i'm heading for another hospital stay, same as this time last year and i'm now making contingency plans. Obviously, I'm disappointed.

    I've received my Warm Home Discount letter today. My application has been approved, although not paid yet. One less thing to worry about, although i switched tariffs yesterday to the EHL 2 year Collective. I hope it doesn't affect the admin team. The Collective already beat the tariffs available from the cheapest suppliers on the market by some way, if not the tariff i switched from.

    After watching the market for several weeks, although i was on such a good tariff, I decided it was worth the risk switching and paying slightly more for my energy this winter. With SC's of 7.35p per fuel per day, it should even out again next summer. It depends how cold it is this winter.

    It does still look likely energy costs could potentially rise up to 20% next year with various factors to take into consideration?


    Anyway, I can always switch again if needs be?

    I hope not - I think that's the fifth switch i've initiated since June. I don't want to switch again.

    f&w
    Last edited by fredandwilma; 11-10-2018 at 2:56 PM.
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
Page 1
    • tk47
    • By tk47 11th Oct 18, 3:25 PM
    • 15 Posts
    • 17 Thanks
    tk47
    • #2
    • 11th Oct 18, 3:25 PM
    • #2
    • 11th Oct 18, 3:25 PM
    Whilst you await an official answer from the Eon reps, it was my understanding that as long as you remain with the same supplier, irrespective of any tariff change, it should not affect your Warm Home Discount entitlement.

    Of course, if you were to switch supplier (before you receive the WHD), you would lose out.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 11th Oct 18, 5:21 PM
    • 5,404 Posts
    • 5,510 Thanks
    poppasmurf_bewdley
    • #3
    • 11th Oct 18, 5:21 PM
    • #3
    • 11th Oct 18, 5:21 PM
    Got my letter confirming the WHD today as well.

    I'm on E.ON uSwitch Exclusive 1 Year v1 at the moment, paying a SC of 6p per day, day use 17.88p and night 8.03p per unit.

    Anyone get a cheaper deal via Eon or anyone else?
    Last edited by poppasmurf_bewdley; 11-10-2018 at 5:26 PM.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
    • MoneyMate
    • By MoneyMate 11th Oct 18, 7:43 PM
    • 2,970 Posts
    • 13,554 Thanks
    MoneyMate
    • #4
    • 11th Oct 18, 7:43 PM
    • #4
    • 11th Oct 18, 7:43 PM
    E.on must late this year , I was paid September 2017. Just received this.

    We are currently processing applications and will write to you within 12 weeks from the date of this email, to let you know whether you have been successful.
    We will check your application to ensure we have all the information we need and let you know if we need anything else. If you have any questions in the meantime you will find answers to the most commonly asked questions in our online help pages. If you move house or switch supplier before the payment is made, your application will be closed. If your new property is supplied by E.ON you will need to re-apply using your new address and account number
    There are more questions than answers
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times
    UK Resident
  • E.ON Company Representative: Malc
    • #5
    • 12th Oct 18, 8:42 AM
    E.ON Warm Home Discount 2018/19
    • #5
    • 12th Oct 18, 8:42 AM
    Hi Malc and Helena, I hope you are well?
    It looks like i'm heading for another hospital stay, same as this time last year and i'm now making contingency plans. Obviously, I'm disappointed.

    I've received my Warm Home Discount letter today. My application has been approved, although not paid yet. One less thing to worry about, although i switched tariffs yesterday to the EHL 2 year Collective. I hope it doesn't affect the admin team. The Collective already beat the tariffs available from the cheapest suppliers on the market by some way, if not the tariff i switched from.

    After watching the market for several weeks, although i was on such a good tariff, I decided it was worth the risk switching and paying slightly more for my energy this winter. With SC's of 7.35p per fuel per day, it should even out again next summer. It depends how cold it is this winter.

    It does still look likely energy costs could potentially rise up to 20% next year with various factors to take into consideration?


    Anyway, I can always switch again if needs be?

    I hope not - I think that's the fifth switch i've initiated since June. I don't want to switch again.

    f&w
    Originally posted by fredandwilma
    Morning fredandwilma and we're okay thanks. That's not good news about your impending hospital visit. We both hope all goes well for you.

    It is good news about the Warm Home Discount. Really pleased your application has been successful. We're looking to start paying all successful applicants this month. We can't give specific payment dates and are looking to make all payments by the end of March 19. Provided. that is, you don't change your electricity supplier or move home before we can pay you.

    Glad you've also found a suitable tariff.

    Best of luck for your hospital stay fredandwilma. Really hope it's not too long and you're back posting here sooner rather than later. You know where we are if you need us.

    Helena and Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • E.ON Company Representative: Malc
    • #6
    • 12th Oct 18, 11:01 AM
    E.ON Warm Home Discount 2018/19
    • #6
    • 12th Oct 18, 11:01 AM
    Whilst you await an official answer from the Eon reps, it was my understanding that as long as you remain with the same supplier, irrespective of any tariff change, it should not affect your Warm Home Discount entitlement.

    Of course, if you were to switch supplier (before you receive the WHD), you would lose out.
    Originally posted by tk47
    Spot on tk47. As above, provided customers don't change their electricity supplier or move home, they'll receive their payment from us. This is for those applicants successfully applying through the Broader Group.

    It's a bit different for customers eligible through the Core Group (as identified by the Department of Work and Pensions). If they were our customer on the qualifying date of 8 July 18, we'll make the payment regardless of if they've changed supplier or moved home since.

    Thanks tk47.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • E.ON Company Representative: Malc
    • #7
    • 12th Oct 18, 11:14 AM
    E.ON Warm Home Discount 2018/19
    • #7
    • 12th Oct 18, 11:14 AM
    Got my letter confirming the WHD today as well.

    I'm on E.ON uSwitch Exclusive 1 Year v1 at the moment, paying a SC of 6p per day, day use 17.88p and night 8.03p per unit.

    Anyone get a cheaper deal via Eon or anyone else?
    Originally posted by poppasmurf_bewdley

    Glad you've been successful poppasmurf. Payments will be made as above.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • E.ON Company Representative: Malc
    • #8
    • 12th Oct 18, 11:26 AM
    E.ON Warm Home Discount 2018/19
    • #8
    • 12th Oct 18, 11:26 AM
    E.on must late this year , I was paid September 2017. Just received this.

    We are currently processing applications and will write to you within 12 weeks from the date of this email, to let you know whether you have been successful.
    We will check your application to ensure we have all the information we need and let you know if we need anything else. If you have any questions in the meantime you will find answers to the most commonly asked questions in our online help pages. If you move house or switch supplier before the payment is made, your application will be closed. If your new property is supplied by E.ON you will need to re-apply using your new address and account number
    Originally posted by MoneyMate
    That's right MoneyMate. We're later this year than last.

    This year's scheme was delayed as we, like all suppliers involved with Warm Home Discount, had to wait for the Government to confirm certain details.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • fredandwilma
    • By fredandwilma 16th Oct 18, 5:40 PM
    • 1,217 Posts
    • 1,661 Thanks
    fredandwilma
    • #9
    • 16th Oct 18, 5:40 PM
    • #9
    • 16th Oct 18, 5:40 PM
    Morning fredandwilma and we're okay thanks. That's not good news about your impending hospital visit. We both hope all goes well for you.

    It is good news about the Warm Home Discount. Really pleased your application has been successful. We're looking to start paying all successful applicants this month. We can't give specific payment dates and are looking to make all payments by the end of March 19. Provided. that is, you don't change your electricity supplier or move home before we can pay you.

    Glad you've also found a suitable tariff.

    Best of luck for your hospital stay fredandwilma. Really hope it's not too long and you're back posting here sooner rather than later. You know where we are if you need us.

    Helena and Malc
    Originally posted by E.ON Company Representative: Malc

    Payment gone in to my account today. One less worry, for now.

    Thanks - I'm sure going to need it.
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
  • E.ON Company Representative: Helena
    Payment gone in to my account today. One less worry, for now.

    Thanks - I'm sure going to need it.
    Originally posted by fredandwilma

    Morning fredandwilma and I hope you're doing ok.


    That is great news and I'm so glad it's on the account ready


    Yes, it takes a little worry off your shoulders.


    Take care.


    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Raine E Day
    • By Raine E Day 7th Dec 18, 1:17 AM
    • 784 Posts
    • 1,835 Thanks
    Raine E Day
    Spot on tk47.
    It's a bit different for customers eligible through the Core Group (as identified by the Department of Work and Pensions). If they were our customer on the qualifying date of 8 July 18, we'll make the payment regardless of if they've changed supplier or moved home since.

    Thanks tk47.

    Malc
    Originally posted by E.ON Company Representative: Malc
    I am wondering when Eon will be paying Core Group. I am now with EDF, but on qualifying date, with Eon. I believe it is by cheque?
    “Rain drops are not the ones who bring the clouds.”
    • Graham1
    • By Graham1 7th Dec 18, 9:27 AM
    • 442 Posts
    • 167 Thanks
    Graham1
    I am wondering when Eon will be paying Core Group. I am now with EDF, but on qualifying date, with Eon. I believe it is by cheque?
    Originally posted by Raine E Day
    I have a relative in the core group - they got their cheque from Eon in Mid November having switched away earlier this year but was with them last July.
  • E.ON Company Representative: Helena
    I am wondering when Eon will be paying Core Group. I am now with EDF, but on qualifying date, with Eon. I believe it is by cheque?
    Originally posted by Raine E Day

    Morning Raine E Day,

    Customers who qualify for the Core Group will get a letter from the Government between October and December 2018. The letter will have an M (Matched) or U (Unmatched) reference number.

    Customers with an M reference will get the payment by 31 December 2018.

    Customers with a U reference will need to follow the instructions on the letter to get the payment. They will then get the payment before 31 March 2019.

    Thank you

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Raine E Day
    • By Raine E Day 7th Dec 18, 4:12 PM
    • 784 Posts
    • 1,835 Thanks
    Raine E Day
    Morning Raine E Day,

    Customers who qualify for the Core Group will get a letter from the Government between October and December 2018. The letter will have an M (Matched) or U (Unmatched) reference number.

    Customers with an M reference will get the payment by 31 December 2018.

    Customers with a U reference will need to follow the instructions on the letter to get the payment. They will then get the payment before 31 March 2019.

    Thank you

    Helena
    Originally posted by E.ON Company Representative: Helena
    Thank you Helena,

    Useful to know! Yes, had letter and phoned as instructed a while back, but could not get further details as to payment date. I've received this every year for many years, same address, but was given a U (unmatched) reference. Oh well, seems like winter may be over before I get mine ....
    “Rain drops are not the ones who bring the clouds.”
  • E.ON Company Representative: Malc
    E.ON Warm Home Discount 2018/19
    Hello everyone and just a quick heads up about our 2018/19 Warm Home Discount scheme.

    We’re planning to close the scheme to new applications on or around 31 January 2019.

    After 18 January 19, customers won’t be able to ask for paper applications. Online applications will still be available until the official closure date. If anyone thinks they’re eligible and hasn’t applied please do so as soon as possible. Online is quickest.

    All Broader Group (where customers need to apply) applications are handled on a first come, first served basis. Once we’ve reached our quota, we’ll close the scheme as above.

    Most customers are likely to receive their payment within 3 months of their confirmation letter. The last payments will be made by 31 March 19.

    Hope this is of interest. Please let me know if anyone needs more information as happy to help.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • MarkComp
    • By MarkComp 29th Jan 19, 1:42 AM
    • 1 Posts
    • 0 Thanks
    MarkComp
    Trying to claim
    I put a claim in last year about October and received a letter saying the DWP had not confirmed I was on appropriate benefit, I contacted EON who said I needed to send in my entitlement letter which I could not find. I have just had my letter for 2019/20 and wondered if that would be acceptabke but have lost the telephone no and email address of the Warm Home TEam i did ring a general no today and they said somebody would ring me back but I have not heard anything. I am just concerned because my letter said my application was now closed and with the 31st looming I was hoping to sor something.

    Many Thanks
  • E.ON Company Representative: Malc
    E.ON Warm Home Discount 2018/19
    I put a claim in last year about October and received a letter saying the DWP had not confirmed I was on appropriate benefit, I contacted EON who said I needed to send in my entitlement letter which I could not find. I have just had my letter for 2019/20 and wondered if that would be acceptabke but have lost the telephone no and email address of the Warm Home TEam i did ring a general no today and they said somebody would ring me back but I have not heard anything. I am just concerned because my letter said my application was now closed and with the 31st looming I was hoping to sor something.

    Many Thanks
    Originally posted by MarkComp

    Hello MarkComp and welcome to the Forums.

    Are you applying for Warm Home Discount under the Core or Broader groups? If the Core Group, the DWP will write to you advising about eligibility and asking you to call them if there's a query. Is this the letter you received? Where there's no query, the DWP will let us know and you'll automatically receive the payment from us provided we supplied your electricity on the qualifying date of 8 July 19.

    DWP letters have a reference number beginning with either a 'U' or 'M'. Customers receiving letters with a 'U' need to contact the DWP or they might miss out on the payment.

    Core Group customers don't need to apply for Warm Home Discount; whereas; if you're in the Broader Group, you do need to apply. You can do this through our website.

    If you're in the Broader Group and haven't applied, I'd recommend doing so as quickly as possible as we're looking to close the scheme very soon. There's more information about Warm Home Discount on our website.

    Let me know if you need and more information MarkComp as happy to help.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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