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  • FIRST POST
    • AndyPK
    • By AndyPK 19th Sep 19, 11:27 AM
    • 3,994Posts
    • 1,167Thanks
    AndyPK
    NowTV refund
    • #1
    • 19th Sep 19, 11:27 AM
    NowTV refund 19th Sep 19 at 11:27 AM
    NowTV took out their regular increased payment, however I have left.


    I think I ow them 1 days payment.


    Anyone know how their refund system works?


    Do i have to chase them for a refund? or automatic ?
Page 1
    • Neil Jones
    • By Neil Jones 19th Sep 19, 12:51 PM
    • 2,767 Posts
    • 1,971 Thanks
    Neil Jones
    • #2
    • 19th Sep 19, 12:51 PM
    • #2
    • 19th Sep 19, 12:51 PM
    Sounds like you didn't cancel your pass so its auto renewed.
    When you cancel, what you are cancelling is the repeating month to month renewals, so the current period still runs until it runs out, so NowTV are not expecting you to want any refund, nor expecting to pay you one.

    But if it is more a case of you missing the Cancelling deadline, and not using the resulting paid-for Pass, as here, then if you get onto Live Chat and explain, you may get your refund.
    • AndyPK
    • By AndyPK 19th Sep 19, 7:09 PM
    • 3,994 Posts
    • 1,167 Thanks
    AndyPK
    • #3
    • 19th Sep 19, 7:09 PM
    • #3
    • 19th Sep 19, 7:09 PM
    Sorry, this is broadband/phone
    • AndyPK
    • By AndyPK 23rd Sep 19, 5:36 PM
    • 3,994 Posts
    • 1,167 Thanks
    AndyPK
    • #4
    • 23rd Sep 19, 5:36 PM
    • #4
    • 23rd Sep 19, 5:36 PM
    Apparently I will get a refund in 45 days time. Into my bank account.
    • another casualty
    • By another casualty 24th Sep 19, 12:57 PM
    • 4,238 Posts
    • 7,077 Thanks
    another casualty
    • #5
    • 24th Sep 19, 12:57 PM
    • #5
    • 24th Sep 19, 12:57 PM
    Slight tangent ..
    I purchased a now tv box last year with 3 months free entertainment pass. All well and good , until I checked my account and found that they took 3 further instalments . I cancelled in advance . They eventually refunded me 2 months and gave me an access pass for a further month . I never saw the appeal of sky .
    I imagine mr murdoch's funeral will be pay per view also. Probably 10 for watching the celebs outside , and 25 for the full service ..
    • Chino
    • By Chino 24th Sep 19, 7:29 PM
    • 1,116 Posts
    • 749 Thanks
    Chino
    • #6
    • 24th Sep 19, 7:29 PM
    • #6
    • 24th Sep 19, 7:29 PM
    Slight tangent ..
    Originally posted by another casualty
    This is what the "New Thread" button - and Praise, Vent & Warnings Board - is for.
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