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    • literallyaskingforafriend
    • By literallyaskingforafriend 19th Sep 19, 12:20 PM
    • 5Posts
    • 2Thanks
    literallyaskingforafriend
    Former housemate moved out - 118 won’t change address
    • #1
    • 19th Sep 19, 12:20 PM
    Former housemate moved out - 118 won’t change address 19th Sep 19 at 12:20 PM
    Hi there,

    My friend, let’s say Jenny, used to have a housemate, let’s say Sarah, who raked up quite a bit of credit card debt on three credit cards and ended up moving out without changing her address. For other reasons they do not speak anymore and this has always been a sore topic, with Sarah denying any debt. Jenny does not believe Sarah would ever get the address changed if she could avoid it. After she moved out, Jenny has received a lot of letters that she can identify as being from credit card, often three a week. She’s called a few on numbers located online or on leftover letters and everyone has been good with changing the address from hers to Sarah’s new one. All except 118.

    She has attempted to explain that this is not the correct address but they simply will not do anything but ‘leave a note’ on the account (which was a number Jenny could provide) brcause she’s not the account holder.

    She’s tried sending the letters back but they still continue to arrive.

    Do any of you know what she can do in order to not receive these letters and to get the address on the account changed without contacting Sarah? Does she have any rights at all as the current resident at the address where the account holder no longer lives?
Page 2
    • adindas
    • By adindas 20th Sep 19, 8:21 AM
    • 4,166 Posts
    • 2,636 Thanks
    adindas
    Hi there,

    My friend, let’s say Jenny, used to have a housemate, let’s say Sarah, who raked up quite a bit of credit card debt on three credit cards and ended up moving out without changing her address. For other reasons they do not speak anymore and this has always been a sore topic, with Sarah denying any debt. Jenny does not believe Sarah would ever get the address changed if she could avoid it. After she moved out, Jenny has received a lot of letters that she can identify as being from credit card, often three a week. She’s called a few on numbers located online or on leftover letters and everyone has been good with changing the address from hers to Sarah’s new one. All except 118.

    She has attempted to explain that this is not the correct address but they simply will not do anything but ‘leave a note’ on the account (which was a number Jenny could provide) brcause she’s not the account holder.

    She’s tried sending the letters back but they still continue to arrive.

    Do any of you know what she can do in order to not receive these letters and to get the address on the account changed without contacting Sarah? Does she have any rights at all as the current resident at the address where the account holder no longer lives?
    Originally posted by literallyaskingforafriend

    118 will not stop sending the letter as it seems this is the only last known address they could use. It is their interest to keep sending remainder in the last known address to keep the case hot and strike when they have opportunity. Doing this cost them almost nothing as the cost of blanket mails are already covered irrespectively whether they send or not send Jenny those letters.

    There are two options here.

    - Return it until she get bored, write it in a large font using permanent ink marker "not known at this address" and drop it in the Royal mail red box. Just wait it until a lot of similar unsolicited letters and drop it in the royal mail box in one go.
    - If she has enough just bin it everytime she gets these letters
    Last edited by adindas; 20-09-2019 at 1:12 PM.
    • born again
    • By born again 20th Sep 19, 9:29 AM
    • 402 Posts
    • 189 Thanks
    born again
    She isn’t :-)

    Thanks everyone for your advice, she’ll continue to send the mail back and hope that it works.
    Originally posted by literallyaskingforafriend
    So how does she know its about credit card debt then? And not just statements or other junk mail from them?
    • literallyaskingforafriend
    • By literallyaskingforafriend 21st Sep 19, 1:17 PM
    • 5 Posts
    • 2 Thanks
    literallyaskingforafriend
    Honestly not quite sure I want to get into this and not quite sure why you want to know; it’s not relevant to my original question and you’ve offered no advice or comment aside from this. She knows for several reasons, neither are unethical, illegal or even questionable in the slightest. They were close friends and lived together in a studio apartment for several years :-)
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