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  • FIRST POST
    • FusionFury
    • By FusionFury 27th Aug 19, 5:09 PM
    • 119Posts
    • 31Thanks
    FusionFury
    Can I Send My Mobility Car Back?
    • #1
    • 27th Aug 19, 5:09 PM
    Can I Send My Mobility Car Back? 27th Aug 19 at 5:09 PM
    Hi,

    My mum had a drinking problem in the last 10 years, she went into rehab for 3 months, was sober for almost a year in total.. I wanted to get a mobility car to help get me around, she offered.. but now she's relapsed and the other driver on the insurance has passed away.. where do I stand? surely these are special circumstances that are not my fault?

    I'm already stressed as it is with my mum drinking again she will probably end up dead.. I don't need the added stress of paying for a car I'm not using I can't afford it..

    Thanks MSE'ers I really appreciate it.. just really low at the minute as there's nothing more I can do to help my mum.. I have the stress of my own life and disabilities to deal with..
Page 1
    • Tigsteroonie
    • By Tigsteroonie 27th Aug 19, 5:19 PM
    • 23,383 Posts
    • 58,535 Thanks
    Tigsteroonie
    • #2
    • 27th Aug 19, 5:19 PM
    • #2
    • 27th Aug 19, 5:19 PM
    Call Motability customer services and explain the situation. Only they can advise for certain based on your particular circumstances. I have heard of others handing back their cars early, so it's not a unique situation.
    Mrs Marleyboy

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    Proud Parents to an Au-some son
    • poppy12345
    • By poppy12345 27th Aug 19, 9:01 PM
    • 6,017 Posts
    • 5,553 Thanks
    poppy12345
    • #3
    • 27th Aug 19, 9:01 PM
    • #3
    • 27th Aug 19, 9:01 PM
    There shouldn't be any problems in returning the car. Lots of people have done this in the past without any problems at all.
    • Cyclamen
    • By Cyclamen 10th Sep 19, 8:08 AM
    • 482 Posts
    • 476 Thanks
    Cyclamen
    • #4
    • 10th Sep 19, 8:08 AM
    • #4
    • 10th Sep 19, 8:08 AM
    I arranged years ago for My Dad's car to go back at the time he could not drive due to his health and Mum was unable to drive.

    I can't remember who i phoned but it was a really simple process and resolved quickly.

    This doesn't stop you asking for a car again at a later date.. Dad is now well enough to drive himself but still poorly to qualify for motability.. and we were very honest saying he handed one back early and they were fine with it.

    They did say the 'god condition' payment wouldnt be paid for an early return but then paid it anyway.. we phoned and they said keep it it was right.
    • w06
    • By w06 11th Sep 19, 5:16 PM
    • 864 Posts
    • 1,191 Thanks
    w06
    • #5
    • 11th Sep 19, 5:16 PM
    • #5
    • 11th Sep 19, 5:16 PM
    same with mine Cyclamen, the most recent car went back a year into the contract, no problem at all and again the good condition payment was made despite specifically being told it couldn't be
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