Car insurance policy change/cancellation
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If your policy auto-renewed in May then some point between then and now you would have received new policy documents. They would have also taken more than 1 payment since May, so by paying it's deemed you accepted the new premium / renew of the policy.0
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If your renewal data was in May and you thought it was actually today then your lucky it did auto-renew - if it hadn't your have been driving uninsured for the last 4 months. So I'm not really sure what you're complaining about...0
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Quick update folks.
Received £55 refund of cancellation fee.
Happy, so it DOES pay to complain0 -
Always worth escalating a complaint to the FOS (however poor your case may be)ballybrown wrote: »Quick update folks.
Received £55 refund of cancellation fee.
Happy, so it DOES pay to complain
That is because a "goodwill gesture" is often cheaper for the insurer than having to devote management time and money dealing with the complaint and the FOS.0 -
ballybrown wrote: »Quick update folks.
Received £55 refund of cancellation fee.
Happy, so it DOES pay to complain
Congratulations, you've helped contribute to higher premiums for everyone else (including yourself) because you now don't agree with policy terms and conditions you agreed to at the start. :T0
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