Car insurance - Avoid insuring with RCIB - Right Choice Insurance Brokers

RCIB= ZERO INTEGRITY..
I guess it's my turn to talk of my ordeal with this "scums". I went though moneysupermarket, and within 20 minutes I had a call back to say that they want to revise my information that I put through, and I'm extremely cautious person anyway and don't like fraud and fruadsters.
The initial quote from moneysupermarket was £800, but they rung back to say that the revised fees are £1,200, but will talk to his manager for a favourable fee after I said no, and came back with another revised fee of £950, and I said NO, and again went back to speak to his manager and came with another fee of £850, and at this point it was clear to me that this people were not professionals and knew what they were doing i.e. get more money from law abiding people through fraudulent means. RCIB is registered with FSA but I guess no one has brought a case against them and if they keep my money, I will be the first to put a case against them and will let you how I get on.
I will be surprised if any of their employees or decision makers are professional chartered insurers with CII... In which case we will have a body to take action against RCIB.

I suggest we demand for our money and failure for full refund within 14 days, then reporting to FSA and other regulating bodies (if any) is the way forward.

I don't think they deserve to deduct an admin fee of £45 as they haven't done anything after all, and all they did was inconvenience us and I'm unable to drive my car because they have taken my money.

hi all how long did it take RCIB to refund you? were there any futher issues?

seems like they are still at it, with requoting customers..

****Sorry to post on an old thread, but as my issue is resolved I am looking to simply add to the info on here for anyone to find when googling RCIB**

My experience is very similar to the above, I appear to have been lucky though.

I found RCIB the cheapest quote through price comparison (£550) and bought online, after paying the screen read 'you are not insured until we have contacted you' - at this point assumed this could be normal, only bought car insurance online the once before.

After half an hour I received a call, from 10 seconds in this was clearly a sales call (forced rapport, !!! kissing, unnatural flow) as above this was to 'clarify the details' - baring in mind I had already given the info to comparethemarket AND confirmed it on the RCIB website.

Because I wa on my parents insurance for my first 3 years of driving, I have held a license for 5y but have 2y no claims and no incidents - I explained this, I was then asked for proof I was driving for the full 5 years by the way of providing my fathers insurance documents. I told the rep I couldn't do this as I don't talk to my dad anymore, at which point he told me the quote would increase to £690.

I protested, he said if I got the proof it would be around £590. I simply said no. He placed me on hold and said if I got the proof he would do the £550 but it was shaving their cut off blah blah... as if he was doing me a favour (by getting the price I had paid?!).

I told him that wasn't acceptable and asked for a refund, he said there was a £45 cancelation fee. I argued a while, as I had done nothing wrong, the info was correct, he said the t&c's said assumptions would be made and all insurers would ask for this (not in my experience) and that the website said to call before buying if you werent sure of anything so I asked to speak to a supervisor - as it was a Saturday I accepted that there was one for their floor and he was busy, and agreed to call back Monday.

I had thought this through thoroughly before calling, and having called monday morning to get the same guy I spoke to Saturday, and to be told the supervisor wasn't in till 11, I called Monday evening - I did speak to a different rep at first, and after a while on hold was passed back to the first guy (small office) who said an underwriter said is wasnt worth the fuss and I could have my refund.

I was ready to argue they were the ones cancelling, that any assumptions were correct and they couldnt prove otherwise, and that there was no way I would think to call and question this and all else fails claim I'd go to trading standards (as this clearly smelled of scam) or FOS (to try and make it not worth their while as I figured FOS would at least look into the case, which would get them a fine if nothing else).

As I say, I feel I was lucky, but would not reccomend RCIB - the way I was handled screamed scam and upsell.

(I bet they'd have done me out of my meerkat too...)