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  • FIRST POST
    • lloydyyy
    • By lloydyyy 1st Sep 19, 10:17 PM
    • 381Posts
    • 59Thanks
    lloydyyy
    12 month fix ending - time to switch
    • #1
    • 1st Sep 19, 10:17 PM
    12 month fix ending - time to switch 1st Sep 19 at 10:17 PM
    My 12-month dual fuel fix with EDF is coming to an end. Having checked the CEC, I have the following options (all fixed tariffa):

    Dual fuel
    OFTM - 48 - 12 months
    Avro - 49 - 12 months
    Green Network Energy - 51 - 12 months
    Green Network Energy - 55 - 24 months

    Single fuel - gas
    Zog - 28 - 24 months

    Single fuel - electric
    OFTM - 20 - 12 months
    Yorkshire Energy - 23 - 12 months
    Bristol Energy - 26 - 24 months (apparently rubbish CS)
    Green Network Energy - 26 - 24 months

    In a bit of a quandary with this one. I could switch my gas to Zog and go with Yorkshire for electric but that's only a 12-month fix, or pay a bit more and go with Green Network for electric and a 24-month fix. Would appreciate some advice.
Page 1
    • Neil Jones
    • By Neil Jones 2nd Sep 19, 7:30 AM
    • 2,789 Posts
    • 1,987 Thanks
    Neil Jones
    • #2
    • 2nd Sep 19, 7:30 AM
    • #2
    • 2nd Sep 19, 7:30 AM
    depends how you feel on where prices are going to go. If you feel the trend is upwards sharply, grab the longer fixes but if you feel things have peaked and there is a lull, the shorter fix gives you leeway.

    Note that the payment figures are only your direct debit amounts, not an all-you-can-eat energy amount. If we have a freezing cold winter where it struggles to get above freezing for months on end, you'll use far more gas.
    • Gerry1
    • By Gerry1 2nd Sep 19, 8:43 AM
    • 532 Posts
    • 352 Thanks
    Gerry1
    • #3
    • 2nd Sep 19, 8:43 AM
    • #3
    • 2nd Sep 19, 8:43 AM
    Think kWh and annual cost, otherwise you'll be back in a few months complaining that they've hiked the price of a fixed deal when it's simply that your DD hasn't kept up with what you've used. This is a very common misconception on this forum, see the DD explanation.

    Make sure you've used actual meter readings a year apart for your calculations.

    Don't even think of switching to OTM.
    • Talldave
    • By Talldave 2nd Sep 19, 10:29 AM
    • 471 Posts
    • 281 Thanks
    Talldave
    • #4
    • 2nd Sep 19, 10:29 AM
    • #4
    • 2nd Sep 19, 10:29 AM
    I've found Zog and Yorkshire great to deal with, so from a CS perspective, a good choice.
    • EnergyRookie
    • By EnergyRookie 2nd Sep 19, 10:39 AM
    • 55 Posts
    • 42 Thanks
    EnergyRookie
    • #5
    • 2nd Sep 19, 10:39 AM
    • #5
    • 2nd Sep 19, 10:39 AM
    My 12-month dual fuel fix with EDF is coming to an end. Having checked the CEC, I have the following options (all fixed tariffa):

    Dual fuel
    OFTM - 48 - 12 months
    Avro - 49 - 12 months
    Green Network Energy - 51 - 12 months
    Green Network Energy - 55 - 24 months

    Single fuel - gas
    Zog - 28 - 24 months

    Single fuel - electric
    OFTM - 20 - 12 months
    Yorkshire Energy - 23 - 12 months
    Bristol Energy - 26 - 24 months (apparently rubbish CS)
    Green Network Energy - 26 - 24 months

    In a bit of a quandary with this one. I could switch my gas to Zog and go with Yorkshire for electric but that's only a 12-month fix, or pay a bit more and go with Green Network for electric and a 24-month fix. Would appreciate some advice.
    Originally posted by lloydyyy
    Are you saying that Zog energy are cheaper for a 24m tariff than any 12m tariff they have?

    Or have you already decided you wish the security of a 24m tariff?
    In which case, based only on the figures/suppliers above, then your cheapest option would appear to be Zog for gas and GNE for electricity (as you appear to prefer them to Bristol Energy for other reasons)
    • EnergyRookie
    • By EnergyRookie 2nd Sep 19, 10:43 AM
    • 55 Posts
    • 42 Thanks
    EnergyRookie
    • #6
    • 2nd Sep 19, 10:43 AM
    • #6
    • 2nd Sep 19, 10:43 AM
    I've found Zog and Yorkshire great to deal with, so from a CS perspective, a good choice.
    Originally posted by Talldave
    Yes, there is no chance of being left hanging on the phone for hours waiting to speak to someone at Zog to resolve your query.
    They don't even seem to offer the facility to telephone them, or they are hiding it very well
    So they sound like a great company to go with if you want good customer service!
    • Gerry1
    • By Gerry1 2nd Sep 19, 11:03 AM
    • 532 Posts
    • 352 Thanks
    Gerry1
    • #7
    • 2nd Sep 19, 11:03 AM
    • #7
    • 2nd Sep 19, 11:03 AM
    They don't even seem to offer the facility to telephone them, or they are hiding it very well !
    Originally posted by EnergyRookie
    True, but the CEC lists the number for Zog Energy as 01473 597964.
    • lloydyyy
    • By lloydyyy 4th Sep 19, 1:32 PM
    • 381 Posts
    • 59 Thanks
    lloydyyy
    • #8
    • 4th Sep 19, 1:32 PM
    • #8
    • 4th Sep 19, 1:32 PM
    Appreciate the replies. I'm aware that the DD amount can change but I didn't think of using the annual cost for comparison, although I entered my annual usage in kWh.

    Avro works out as the cheapest for 12 months on a duel fuel tariff. Otherwise Zog and Bristol Energy work out as the cheapest for 24 months if I split my gas and electric between those suppliers. Zog's 24-month fix is about 2 more expensive per year than their 12-month fix, so it made sense to look at the 24-month fix instead.

    For a 24-month fix, I've worked out its 49 more expensive over the fixed term (or 24.50 per year). But are prices likely to rise this much?

    Current tariff - EDF - 12 months fixed
    626 a year
    Gas unit rate 3.003p
    Gas standing charge 16.17p
    Electric unit rate 14.19p
    Electric standing charge 13.86p

    Dual fuel
    Avro - 12 months - No exit fee
    621 a year
    Gas unit rate 2.940p
    Gas standing charge 16.800p
    Electric unit rate 13.440p
    Electric standing charge 16.800p

    Green Network Energy - 12 months - 50 exit fee
    - 635 a year
    Gas unit rate 2.867p
    Gas standing charge 18.900p
    Electric unit rate 15.540p
    Electric standing charge 15.950p

    Green Network Energy - 24 months - 60 exit fee
    695 a year
    Gas unit rate 3.077p
    Gas standing charge 24.476p
    Electric unit rate 15.603p
    Electric standing charge 20.790p

    Bristol Energy - 24 months - No exit fee
    708 a year
    Gas unit rate 3.518p
    Gas standing charge 15.929p
    Electric unit rate 16.685p
    Electric standing charge 18.827p

    Single fuel - gas
    Zog - 24 months - 30 exit fee
    365 a year
    Unit rate 3.044p
    Standing charge 15.750p

    Green Network Energy - 24 months - 30 exit fee
    400 a year
    Unit rate 3.077p
    Standing charge 24.476p

    Bristol Energy - 24 months - No exit fee
    401 a year
    Unit rate 3.518p
    Standing charge 15.929p

    Single fuel - electric
    Yorkshire Energy - 12 months - 30 exit fee
    282 a year
    Unit rate 15.161p
    Standing charge 14.834p

    Bristol Energy - 24 months - No exit fee
    307 a year
    Unit rate 16.685p
    Standing charge 18.827p

    Green Network Energy - 24 months - 30 exit fee
    310 a year
    Unit rate 15.603p
    Standing charge 20.790p
    Last edited by lloydyyy; 04-09-2019 at 5:52 PM.
    • Talldave
    • By Talldave 4th Sep 19, 4:09 PM
    • 471 Posts
    • 281 Thanks
    Talldave
    • #9
    • 4th Sep 19, 4:09 PM
    • #9
    • 4th Sep 19, 4:09 PM
    Yes, there is no chance of being left hanging on the phone for hours waiting to speak to someone at Zog to resolve your query.
    They don't even seem to offer the facility to telephone them, or they are hiding it very well
    So they sound like a great company to go with if you want good customer service!
    Originally posted by EnergyRookie
    They answer emails promptly so I don't see an issue. I'm in the process of joining them for the second time and the debate about what consumption figure to use has taken place by email with a very reasonable outcome.
    • Gerry1
    • By Gerry1 4th Sep 19, 4:23 PM
    • 532 Posts
    • 352 Thanks
    Gerry1
    Your usage seems a bit on the low side. Is it a small flat or suchlike? Have you used actual meter reads, not estimated ones? Have you factored in any exit fees?

    Remember to check for all suppliers with Citizens Advice and Which?, and to check customer service ratings.
    • lloydyyy
    • By lloydyyy 4th Sep 19, 4:43 PM
    • 381 Posts
    • 59 Thanks
    lloydyyy
    I've used actual meter readings a year apart - September 2018 and September 2019. My usage has always been low. I've updated my previous post with exit fees, unit costs and standing charges.
    • BUFF
    • By BUFF 8th Sep 19, 9:35 PM
    • 8 Posts
    • 1 Thanks
    BUFF
    I've been with Zog for my gas for several years now. It's a basic but apparently efficient/reliable service.
    • t0rt0ise
    • By t0rt0ise 9th Sep 19, 8:08 AM
    • 3,283 Posts
    • 2,084 Thanks
    t0rt0ise
    I had similar options to you. I discounted OFTM and went with Avro which was the next cheapest.
    • lloydyyy
    • By lloydyyy 15th Sep 19, 8:54 PM
    • 381 Posts
    • 59 Thanks
    lloydyyy
    I'll probably switch to Avro for a 12-month fixed tariff. I was mulling over it tonight and Brexit entered my mind. Would it be worth locking in for 2 years instead, in case energy prices soar after we leave the EU? Would appreciate thoughts on this.
    • nic_c
    • By nic_c 15th Sep 19, 9:36 PM
    • 2,146 Posts
    • 1,120 Thanks
    nic_c
    Hard to say, just changed energy suppliers and I'm paying about the same as last 12 months and definitely cheaper than the 24 month plans available then.

    I took my mortgage out after the 2015 election, opted for a 5 year fix as didn't know what the outcome of the referendum would be, but at least any upheaval would be out of the way come to the time I renewed ... best laid plans.

    It depends how much the price goes up. Take
    Green Network Energy - 12 months - 50 exit fee
    - 635 a year

    Green Network Energy - 24 months - 60 exit fee
    695 a year
    For the 24 month to be worth it your renewal price after 12 months needs to be more than 755. Do you suspect the prices will 15.9% or more higher in a years time than they are now?
    • rags58
    • By rags58 15th Sep 19, 9:53 PM
    • 13 Posts
    • 1 Thanks
    rags58
    I was on a 1 yr contract with Zog from Nov 17-18. I renewed in Nov18 for 2 years. I have had no problems with their billing/direct debits and I'm very happy with the service they provide. Think the most important point is accurate annual consumption whoever you decide to go with. For me 2 years fixed was a "no-brainer".

    Supplier Zog Energy Limited
    Tariff name Mercury 24 v21
    Tariff type Fixed
    Payment Method Monthly Direct Debit
    Unit rate 3.7116p per kWh
    Standing Charge 10.50p per day
    Tariff starts on 6th November 2018
    Tariff ends on 6th November 2020
    Exit fees (if you cancel before the end date) 30.00
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