Pre-existing Travel Insurance Guide Discussion

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  • TwitTwoo
    TwitTwoo Posts: 7 Forumite
    First Anniversary First Post Combo Breaker
    For anyone who may find this post - I followed some advice on previous posts regarding insurance companies but, I also did an online quote with 'Compare the Market'.
    I declared everything -none of which need treatment (only check ups) and there were a few good quotes.
    I rang 'Just Travel' who came out the best at £113.89 for single trip for a couple but after speaking to the advisor, the actual quote went down to £83.78 :j
    Worth a look in my opinion :money:
  • koru
    koru Posts: 1,502 Forumite
    Name Dropper Combo Breaker First Post First Anniversary
    TwitTwoo wrote: »
    ...My baseline ECG revealed a leaky valve (mitral regurgitation)
    ... I have had annual 'valve surveillance' scans.
    ...I haven't had treatment - just surveillance :(
    ... I'd be grateful to hear your opinion on my reasoning or, if anyone else has come up against confusing terminology.
    I agree it is a stretch to say that investigations are treatment, but if they see it differently, there's not much you can do. In any case, the policy says:
    "We define the following as pre-existing medical conditions:

    If at any point in your life, you have suffered from:
    a heart condition
    a breathing condition such as asthma
    a circulatory condition such as strokes, high blood pressure, high cholesterol or diabetes
    a gastrointestinal or digestive tract problem a bone or joint condition
    any form or type of cancer

    If in the last 12 months you have had, or been recommended to have, any:
    − medical investigation or tests for any conditions or symptoms that relate to a diagnosed condition
    − treatment or surgery for any conditions or symptoms that relate to a diagnosed condition
    − prescribed medication for any conditions or symptoms that relate to a diagnosed condition"
    I imagine they would say you have a PMC because your valve thing is a heart condition and because in the last 12 months you have had medical investigation or tests.
    koru
  • Tardis4
    Tardis4 Posts: 33 Forumite
    First Anniversary First Post
    I got a quote from LV but was unhappily surprised to have a previous Pulmonary Embolism (years ago, no further treatment) not covered by the policy. Has anyone else had this experience? In my opinion, the policy isn't worth the paper it is written on if it doesn't cover anything pertaining to an embolism - as air travel increases the risk of all blood clots!
  • midian
    midian Posts: 90 Forumite
    What I noticed on the comparison websites is that Saga came top for me each time (I am 51). When I checked with Saga website directly they were significantly cheaper than the comparison websites. For example, I just got back from Egypt - Saga was £400, comparison websites were £600 - that's a huge mark up. So now I use the comparision websites but then go direct to the preferred provider.

    Also Saga allowed me to add the two 17 year olds travelling with me onto my policy for an extra £25 each. this way if any of us fell ill and needed to return it would be uncomplicated as it went through one insurer.

    I don't think I will ever be able to afford the States again.
  • Not too long ago insurance companies were forced to equalise the car insurance costs between boys and girls on the grounds of sex discrimination.

    Having suffered the indignity of explaining medical conditions to many call centre staff who have little or no medical training and who do not even understand their own questions, I strongly object to the direction in which insurance companies seem to be headed. The questions are increasing in quantity and becoming more and more intrusive.

    I would like to see a MSE campaign to change the way the insurance industry treats sub-groups of travellers. I believe that insurance should be about sharing risk within broad categories rather than targeting higher risk groups (a principle that could be applied across the whole insurance industry, not just travel).

    Maybe the disability discrimination act could be a way to exert pressure?

    Does anyone else feel insurance questions are becoming far too personal?
  • Doc_N
    Doc_N Posts: 8,268 Forumite
    Name Dropper First Post Photogenic First Anniversary
    There's a useful CAB page covering some of these issues here:

    https://www.citizensadvice.org.uk/consumer/discrimination-in-the-provision-of-goods-and-services/discrimination-in-the-provision-of-goods-and-services1/goods-and-services-what-are-the-different-types-of-discrimination/what-doesn-t-count-as-unlawful-discrimination-in-goods-and-services/insurance-services-when-discrimination-is-allowed/

    I agree entirely with your sentiments, and it would be a very useful field for Martin Lewis to get involved with, but in most cases I'd guess that insurance companies are acting within the law.

    Like most areas of insurance now, the concept of sharing risk has changed - that was the way it used to be when most insurers charged much the same price to most of their customers. Competition changed all that, and the drive to lower prices, so that the old cross-subsidisation that used to cover the higher risk customers has now all but gone.

    So if you genuinely are low-risk, insurers love you and charge you low premia. But God help you if you're in any way likely to make a claim - then the premia become prohibitive.
  • I think whether insurance companies are acting within the law needs to be challenged.
    Under the 2010 Equality Act sex discrimination was allowed for insurance companies, however that was overturned by the ECJ in 2012. In the opinion paper it explains that discrimination should not be allowed under a wide range of classes including disability:
    7. Title III of the Charter of Fundamental Rights contains provisions relating to equality. Article 20 of the Charter, headed ‘Equality before the law’, provides:

    ‘Everyone is equal before the law.’

    8. Article 21(1) of the Charter contains the principle of non-discrimination, which is worded as follows:

    ‘Any discrimination based on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation shall be prohibited.’


    I'm no lawyer, just hopeful that this is worth pursuing before we Brexit.

    Apart from the intrusive nature of the questions (a person's health is traditionally one of their most private matters - a doctor will not even reveal anything to one's life partner - yet insurance companies feel they can ask any question they like with impunity).
    Furthermore, I really object to questions like "Have you ever had........" for example raised cholesterol levels.
    Who would know that without asking someone to trawl through their medical records? Especially if, yes, you once had it 10 years ago and what is the relevance of that to risk assessment? I would wager none but it could help the company defeat a genuine claim if it had not been disclosed.

    I'll stop now in case this topic raises my blood pressure :-)
  • EssexExile
    EssexExile Posts: 6,138 Forumite
    First Anniversary Name Dropper First Post Photogenic
    If they can't discriminate on health grounds when selling health insurance (with a few other bits tagged on) then the vast majority will be paying a little more & a few will be paying a lot less. Being one of the few it would get my vote!

    It would make the insurance industry's job a lot easier as they would only have to work out the risk for people in general, not for each individual. So prices would generally come down (or profits would generally go up).
    Tall, dark & handsome. Well two out of three ain't bad.
  • koru
    koru Posts: 1,502 Forumite
    Name Dropper Combo Breaker First Post First Anniversary
    I think whether insurance companies are acting within the law needs to be challenged.
    ...
    8. Article 21(1) of the Charter contains the principle of non-discrimination, which is worded as follows:

    ‘Any discrimination based on any ground such as sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation shall be prohibited.’[/I]

    I'm no lawyer, just hopeful that this is worth pursuing before we Brexit.
    The CAB webpage says that insurers are allowed to discriminate on grounds of disability. I can't see how a medical condition could fall in any other category in the list of grounds.

    But I agree it would be nice if the law was changed so that medical conditions were ignored in setting travel insurance premiums. It would lead to a small increase in cost for the healthy, but the less healthy would be able to afford to travel. And it would remove a huge amount of hassle going through screening and arguing about claims. That would reduce insurers' admin costs, partially offsetting the extra claims, and would make life a lot easier for those with PMCs.

    Perhaps the problem would be that lots of people who are at a high risk of falling sick and currently can't afford the premiums would decide to take the risk of travelling, knowing that the insurer would have to stump up. Claims costs might rocket.
    koru
  • Ganga
    Ganga Posts: 4,154 Forumite
    First Anniversary Name Dropper First Post
    koru wrote: »
    The CAB webpage says that insurers are allowed to discriminate on grounds of disability. I can't see how a medical condition could fall in any other category in the list of grounds.

    But I agree it would be nice if the law was changed so that medical conditions were ignored in setting travel insurance premiums. It would lead to a small increase in cost for the healthy, but the less healthy would be able to afford to travel. And it would remove a huge amount of hassle going through screening and arguing about claims. That would reduce insurers' admin costs, partially offsetting the extra claims, and would make life a lot easier for those with PMCs.

    Perhaps the problem would be that lots of people who are at a high risk of falling sick and currently can't afford the premiums would decide to take the risk of travelling, knowing that the insurer would have to stump up. Claims costs might rocket.

    I think that should read " Claims costs would rocket ":eek:
    Also as premiums woul also get a lot higher the healthy punters would be on forums like this one complaining that they were subsidising the not so healthy.:rotfl:
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
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