Amazon Delivery Delay

My postie reliably advises they've got approx 700 parcels undelivered. And instead of tackling that backlog, management have told them to concentrate on "current parcels" ... the 700 have missed their delivery targets so it doesn't matter if or when they ever get delivered ... the main priority now is to ensure that "current parcels" don't miss their targets.

Which kinda leaves us snookered. Because we're now waiting for 6 items from Amazon, 2 from HMV plus a parcel from BT, all of which has been despatched & was due to be delivered early last week. The BT parcel's been lying at the local sorting office since last Monday, according to the online tracker ... and when I went to collect it I was told they don't have the staff to search through it all, the parcel's are piled up in huge metal cages.

Guess we'll just have to wait.

add me to the list of waiting.

Missing 4 parcels from Play dispatched over a week ago, my Amazon order was due on the 10th December and my tracking says:

8 Dec 2010 01:49:00 AM Gourock Inverclyde UK Order has been handed over to the carrier and is in transit
I'm getting worried.

Booley wrote: »

Although the delays are understandable it's a bit worrying when you can't track your parcels. I placed an order with Amazon and paid 1st class. They split the order in two and the first delivery was estimated to be here on Dec 8th but it hasn't arrived. The second estimated delivery is due tomorrow and I'm not holding out much hope for that.

I had thought that the second delivery would have tracking even if the first one didn't as it includes an expensive item but I can't track either.

I bit the bullet and ordered one last item today and paid for expedited delivery due to further bad weather forecasts for this week. It's due tomorrow but I've just noticed that once again I can't track it .

There expedited delivery is a complete waste of time as I found out last week. They just send the items first class not tracked so its not worth paying the extra over the first class service. I was expecting them to at least send it Special delivery as I paid extra.

I'm also waiting for an Amazon order which contains 3 Christmas presents I ordered on 1st December and it was estimated to arrive on the 8th but still no sign.
I understand the weather has been really bad, especially here in Edinburgh, but it's almost 2 weeks since I placed the order and the 'track your order' bit's most recent update was on 6th December when it was scanned at their Scottish distribution centre.
I emailed Amazon on Saturday night and this is from my reply:
'The estimated delivery date given for this order December 8, 2010.

I appreciate the time you have taken to bring this to our attention.
Unfortunately there can sometimes be unforeseen delays and as this parcel was
not sent via a trackable method, I would in this case ask that you kindly wait
until December 16, 2010 This is the maximum time that you will be asked to wait,
and your parcel may still be delivered before this date.

Amazon.co.uk takes full responsibility should your order not arrive by the date
above, please contact us again on the above date by using the link below and we
will assist you further:......'

So hoping it'll arrive soon!