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Run an advanced search on the 'House Buying Renting & Selling' board, this comes up several times a week. You need to know if your deposit was lodged with one of the three schemes (check with them all), check to see if you have an inventory, how detailed that is and if both parties signed it.
There is fair wear and tear but dirt and damage are not included in this. Wear and tear is things like sunlight fading paint or carpet thinning where it has been walked on many times. The landlord cannot charge to replace old carpets with new, he could charge you for cleaning them or for part of the cost of replacement (minus depreciation) if they were stained by you and cannot be cleaned. Why is the carpet frayed? Is that down to normal walking on the carpet or did you catch something on it and cause a pull?
You need to write to your landlord asking for a breakdown of all the charges levied, copies of quotes and a copy of the dual signed check in inventory. Send two copies from different Post Offices and get a proof of posting each time. Do not communicate with your landlord via text message, you need a paper trail.
Originally posted by Fire Fox
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Actually, its not even the landlord that I am dealing with, its the 'handyman' for the property that does all the landlords work/jobs on the flats. I have never seen the landlord in the 6 years I lived there. When I wrote to the landlord giving notice, I had to deal with the 'handyman'. He has told me I will receive a written report of what the charges are.
The carpet was frayed because of our cats. I understand the charge for the carpet but I don't believe I should be charged for the whole of the amount as he's basically getting a free carpet from me! And the blinds just needed a clean, as expected after 6 years.