Reclaim CPP article discussion

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  • The window for reclaiming on CPP policies ended some years ago.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    First Anniversary Name Dropper Photogenic First Post
    TheToast wrote: »
    I took out a CPP plan in 2004, so before the 2005 date that the redress scheme goes back to. For pre-2005 claims, the advice is to contact your bank to submit a complaint, but I can't recall which bank sold me CPP.
    You could contact CPP to see if they have any records pertaining to your policy. They may be able to tell you which Bank sold you the CPP.
    I wouldn't be approaching any claim company though; they do not have have specialist investigatory powers and they'll charge a huge proportion of any redress you might win.

    Good luck.
    The window for reclaiming on CPP policies ended some years ago.
    Yes, for policies post 2005. The Op's policy was purchased earlier and did not qualify for the refund scheme.
  • Mersey_2
    Mersey_2 Posts: 1,679 Forumite
    HSBC are currently dealing with CPP historic liabilities (ChargeGuard was their most popular policy sold in the 1990s to mid 2000s).


    They were able to find it from a search I asked for from 1997; but, the obvious answer would be whoever your current account was with at the time.
    Please be polite to OPs and remember this is a site for Claimants and Appellants to seek redress against their bank, ex-boss or retailer. If they wanted morality or the view of the IoD or Bank they'd ask them.
  • Okay, here's a question that someone might be able to help me with.

    I relocated from the UK in 2015 and now live an work in the US. Going through some old papers over the weekend I found copies of my initial claim paperwork for compensation for CPP - the standard letters etc that everyone got who might have a claim.

    We still own our property in the UK, currently rented out with mail being forwarded to us here and the phone numbers etc are still active and connected to me, I haven't heard anything back from them since.

    I've tried to go to the website on the letters - it's dead, there's no answer to the numbers I have for CPP or they are shut down... not that I'm expecting a massive windfall at all, if I'm owed something I would still like to be able to have it. Does anyone have any thoughts or pointers?
  • not that I'm expecting a massive windfall at all, if I'm owed something I would still like to be able to have it. Does anyone have any thoughts or pointers?
    It's too late to claim. The scheme was wound up on the date it said on your letter.
  • It's too late to claim. The scheme was wound up on the date it said on your letter.

    I did claim. I submitted my claim on Feb 24, 2014 which was well before the deadline to apply of Aug 30, 2014. After I submitted my claim I heard nothing else.
  • I did claim. I submitted my claim on Feb 24, 2014 which was well before the deadline to apply of Aug 30, 2014. After I submitted my claim I heard nothing else.
    It's now more than three years past that date and long past the time you should have queried why you had no response.

    Sorry.
  • It's now more than three years past that date and long past the time you should have queried why you had no response.

    Sorry.

    Totally understand and suspected that may well be the case. That's a shame as I heard nothing from them up to the end of 2015 and haven't had anything forwarded since (I get all my mail forwarded every month from the UK). The paperwork has been in 'non-urgent' shipping boxes from the relocation to the US. Might contact the FCA in case they have some recourse - but thanks for all your responses.
  • I heard nothing from them up to the end of 2015
    The scheme ended and the last refund was paid by the end of August 2014, so it's not surprising that you heard nothing in 2015!

    People who complained they had had no acknowledgement of their application only just after the deadline in August 2014 were denied a refund, so in November 2017 you have no chance of advancing this I'm afraid.
    Might contact the FCA
    The FCA are the regulator, they don't deal with individual complaints.
  • The scheme ended and the last refund was paid by the end of August 2014, so it's not surprising that you heard nothing in 2015!

    People who complained they had had no acknowledgement of their application only just after the deadline in August 2014 were denied a refund, so in November 2017 you have no chance of advancing this I'm afraid. The FCA are the regulator, they don't deal with individual complaints.

    B*gger. Thanks.
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