Urgent Help Required: Being threatened with bailiffs for a PCN when ticket states Not a PCN!!

I took my mother to the theatre, parked the car in a disabled bay displaying my mother’s blue badge together with the pay & display fee ticket on the top. I placed them both at an angle for ease of any warden on the front dashboard as required. As I was placing them my mother started to get out of the car and as it was a blustery night I quickly slammed my door rushing round to help prevent an accident and proceeded to the theatre.

Post performance, a theatre usher kindly helped my mother back to the car. On approach we noticed a ticket had been placed on my windscreen. The ticket, red card with a black chevron border showed both date/time directly under which it said !ATTENTION! DOCUMENT ENCLOSED (there was nothing enclosed) with “THIS IS NOT A PARKING CHARGE NOTICE” also in bold underneath that.

As stated, there was nothing other than this card which on the reverse has the company name MyParkingCharge.co.uk together with a serial number and again, the date!

No address stated on the ticket just web address. No Company registration number. No name of the person or ID of the individual who’d written this so-called ticket.

I subsequently visited website to see various photos of my husbands car at various angles plus the disabled bay plus a section underneath saying I owed £60! Their website also quotes a Companies House registration which is solely relevant to Excel Parking. In addition to which, their small print says “it works in the style of Excel” not “for and on behalf of Excel” which I would expect. Plus, In a different area of this MCP website they quote a different Companies House registration number, which after research I found belongs to VCS.

At this stage I phoned DVL who informed my MCP (MyParkingCharge) has no authorisation to obtain drivers details. That said, some days later my husband received a sheet of A4 in the post saying Parking Charge Notice demanding the sum of £100 stating “Parked in a disabled bay without clearly displaying a valid disabled persons badge” This paperwork however clearly shows a picture of their PCN (Parking Charge Notice) which I’ve since been informed by the police is correct, of a yellow notice with a black chevron border clearly stating PCN!

It sadly appears that as I slammed my door in a rush to help my mother, the fee paid receipt blew over part of her blue badge registration number ie “act of God!”

As such, I wrote a lengthy email (plus sending a recorded letter version) to MCP showing all relevant documentation pointing out that the notice placed on the windscreen by the warden, for and on their behalf quite clearly states in bold that it isn’t a Parking Charge Notice and as such there is no monies due! They have also chosen to ignore the vast majority of the letter asking about out of pocket expenses, landlords contract etc, etc.

Last week I received a response email saying my appeal had been rejected. If I wanted to appeal I have no option other than go through IAS (Independent Appeals Service) which again having done further research allegedly appears (according to many reviewers) to be an extension of the same company! MCP will not entertain any other appeal service. Plus have threatened court, bailiffs etc!!!

I have appealed through this required method but they are totally ignoring, failing take on board or comprehend the ticket placed on my windscreen clearly states the direct opposite to a charge notice. Within that appeal I’ve also clarified that I am more than willing to stand before a civil court to present all the relevant facts/paperwork and let them decide.

They are totally ignoring the fact whilst the wind blew the ticket, my mother is a valid blue badge holder they have also made an error and inadvertently put a wrong notice on my windscreen!

I’m in despair, can anyone help me please???