Weird scenario at the Bank

Outsider_83
Outsider_83 Posts: 166 Forumite
in Budgeting & bank accounts
I was in a bank today and a customer within the branch was complaining that some racist language had been carved into one of the tables, obviously some customer graffiti.

However I was wondering what the bank can realistically do apart from removing the offending words? The man complaining said he was offended and wanted a good will gesture, surely the bank can't be blamed?
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Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    You'd have thought not, but in today's compensation culture, anything is possible.
  • Robisere
    Robisere Posts: 3,237 Forumite
    First Anniversary Photogenic First Post Combo Breaker
    Compensation Culture strikes again!

    " ...he was offended and wanted a good will gesture... "

    Well, his attitude and attempt to lever up insurance payments offends me! Where can I register my complaint?

    If the bank has any spine, they will engulf him with lots and lots of legal jargon which will effectively tell him to go forth and multiply.
    I think this job really needs
    a much bigger hammer.
  • Superscrooge
    Superscrooge Posts: 1,171 Forumite
    First Anniversary Name Dropper First Post
    Some people seem to be desperately seeking ways to get offended!

    Hopefully the bank will tell him where to go!
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
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    Banks are always giving advice on avoiding scams by the gullible, so I hope they don't fall for this one themselves. I think it's pretty obvious that the claimant's accomplice has made the offending graffitti, because nobody in their right mind would blame anyone other than the author.
  • Bogof_Babe
    Bogof_Babe Posts: 10,803 Forumite
    I would have offered him a sit down and a cup of tea by way of a goodwill gesture.
    :D I haven't bogged off yet, and I ain't no babe :D

  • tempus_fugit
    tempus_fugit Posts: 1,189 Forumite
    First Anniversary First Post Name Dropper Photogenic
    edited 13 November 2017 at 10:35PM
    Was the customer Mchambers? :D
    Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
  • Outsider_83
    Outsider_83 Posts: 166 Forumite
    It's really shocking behaviour to be so blatant in looking for this.
  • djpailo
    djpailo Posts: 550 Forumite
    First Post First Anniversary Combo Breaker
    Did the customer graffiti the table the previous week?
  • Outsider_83
    Outsider_83 Posts: 166 Forumite
    Surely if he did he'll be seen on camera.
  • Cotta
    Cotta Posts: 3,667 Forumite
    Racism is an extreme taboo, if the bank does have such graffiti on its premises then they maybe compelled to offer some compensation.
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